A friend and I showed up to look at a used 09 Camry on the lot about 5 minutes before close, and Tim was as happy to see us then as he would have been 5 minutes after open.
I'll absolutely recommend Mounce to anyone I know shopping for a car. Tim went above and beyond what I could have even imagined a salesman doing.
Thanks so much for the quickest and easiest car buying experience I could have had. Tim's the best.
James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
Chris Todd was very professional, knowledgeable and listened to our needs. We ended up with 2018 Mirage GT with a few miles and my daughter loves it. I would highly recommend working with Chris and Mitsubishi O'Brien.
Jason Lyczak and his financial guru made some magic happen for me with a phenomenal price a 2016 Ram that I could not pass up. I have always been a bow tie guy, but when mine got totaled and my credit was totaled by a divorce and medical bills, these guys made it a blessing in disguise. These people will bust their butts to get financing and at the price you need it. None of this let’s play games garbage! I will be back! I would highly recommend anyone, regardless of your credit score! You guys are used car selling ninjas!
I purchased a new Ford F-250 Super Duty from Sam Leman Ford in Bloomington IL. I couldn’t be more pleased with the service I received. I highly recommend contacting David Ludington for your next vehicle purchase, he is honest and dedicated to making your purchase easy and enjoyable.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
This is the 2nd vehicle I've purchased through Kyle. He listens and gives his input without pushing. He is a trustworthy man. Jeff in Finance treated me very well each time. I will not shop these folks because it is not necessary. You buy from people, and I buy from these folks. Need I say more?
I was able to make a great deal on a newer Buick Lacrosse in less than an hour at Heller Motors! Their used car was well priced and they gave me good trade in value on my 2015 Buick Lacrosse. It was a great experience!
Was greet at the door. Was very polite even though we were scheduled to meet with another salesman. The salesman we had was awesome! Couldn’t have asked for a better buying experience! Would recommend it to anyone!
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
We have bought two vehicles now with Scott Kuykendall, a new Pacifica and a used Wrangler and have enjoyed the no pressure sales. Scott goes above and beyond to accommodate and make the buying experience as painless as possible and was there to help answer any questions after we made the purchase.
My family has always bought our cars from the Murphy family. They always work hard for you to get the deal done. I would highly recommend Paul Ekstram. He treated me like family. Even brought the car to my home for me to test drive! Excellent experience!
Sam Leman should have been my first choice of dealerships to help us find a used Chrysler Pacifica. They were appropriately attentive, and truly cared and appreciated our business. Friendly and accommodating!
Paul Draper, was our sales person. He was very polite and informative. He knew his vehicles and explained my Pacifica to us extremely well. He also followed up with emails to help us more if needed anytime, to call or stop in and see him. He set up our phones on the computer in the car and they WORK, past vehicle we had trouble with that. A DIFFERENT SALES PERSON. I have called back to sales with questions for Paul Draper and John Phelps, both men called us back.
I am 73 years old and let me tell you, that times have changed since my first new 1964 Chevy Impala SS. I have been with Dealer since 1987. I have purchased several Mini Vans and one Conversion Van. We have had our ups and downs thru these yrs, but my Town and Country for the last 6 yrs has been the Best Vehicle I have ever owned. The staff at Sam Lemans has been the BEST ever over these six yrs. We lost our TC to a DEER, darn it anyway. We hope the Pacifica experience will be the same. Thanks You ALL.
Knowledgeable and professional but not pushy or ov
by JanetHD from Morton, IL
November 7, 2018
Jim Costello was knowledgeable and friendly and professional. He listened to what tyoe of Jeep I wanted to purchase. I wanted a Jeep Wrangler Sport with the newer engine, and it was hard to find on some websites. Jim , along with other staff members, let me test drive the 4 cyl turbo, so I could judge for myself. And there were a lot of option packages, and Jim explained them to me, so I could decide for myself what I wanted. I finally bought a 2018 Jeep Wrangler Unlimited , and I am very pleased with my purchase. Plus Jim was a big help after the sale with some tutoring on how to use the U-connect features. He got my cell phone connected right away. And he showed me how to set up the remote garage door opener and where the cntrols were for the radio.
I send them an email about one of their cars and got the phone call 30 minutes later from Scott Kuykendall. What a great guy, we closed the deal on the phone few hours later! Our new Ram 1500 was waiting for us when we arrived next day. Although the dealership looks great we couldn't stay too long and Scott got us ready in ONE hour. This is our best car buying experience ever. Local dealers can get even close.
We worked with Jim Costello in the purchase of our new "used" car. He was very professional and treated both us very respectfully during the entire process. Jim never tried to pressure us on anything. It was the first time we had been in the new dealership since they moved from Detroit Ave...very impressive place. I would definitely recommend both Sam Leman and our salesman, Jim Costello, to others in the market for a new or used car. Thanks again for a great experience.
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