Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
Polly was great! We were able to make a deal, the truck i was looking at sold before i can get out there to see it and test drive. Polly has been in contact with me since she knows what i am looking for in a truck.
If its the right truck i will more then likely buy from her and Chadwick Auto!
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
My Daughter and I went shopping for a used Jeep Wrangler last weekend and visited several dealerships. Our first stop was at St. Mina auto sales where they had a pristine condition 2015 Jeep Wrangler.
We were greeted by the Sales Manager Henry who was very nice and accommodating..He showed us the car and we went for a test drive and when we came back he showed us some numbers, we never once felt pressured or mistreated while being at this dealership, we told him we have a few more to look at and that this car was on the top of our list and he wished us good luck in our search. Needless to say after a long day of getting hassled by rude and high pressure salesmen from dealer to dealer we came back to St. Mina auto for the fact that they had a very laid back sales environment and we ended up leaving with that cleanest and best priced Jeep around!
looking at the kind of inventory they had you can tell they really care about the qualify of the cars they put for sale because all the cars were in very good to excellent condition.
We highly recommend St Mina Auto and will definatly come back when we need another car in the future!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Joanne was amazing and helped me get exactly the deal I wanted. She was funny and invested in my case. She made sure the finance department was able to get what I wanted and did not stop until I was satisfied
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