I had a wonderful experience purchasing my first new car, and it’s all because of an amazing team of people who go out of their way to get you everything you want in a car at the best deal. The unusual part is they make everything as fun, exciting and convenient as possible for the consumer, not themselves. Having not so perfect credit is always an issue when it comes to being able to get what u WANT instead of what u can qualify for. Not at Farris! They made sure I got every option I WANTED. My son was sick and we couldn’t make it to the lot to sign some papers so Jamie, the finance manager, came to us very close to our home just to help us. Matt worked on the loan all day until we settled on a great price for exactly what I wanted. Randall was great explaining every part of the financing. Last but certainly not least in any way, Brian! He was great! He was with me from waiting for me on the sidewalk when I pulled up on the lot, treating my whole family like his own making fresh coffee for my mom, getting drinks for my dad and showing my 3 year old son where the toys were so they would all be comfortable. He stayed with me during my test drive all the while pointing out all the options and conveniences that were a part of my new car. Even after the purchase, he sat with me and went over everything to make sure I didn’t miss any of the bells and whistles. Brian was really great! Everyone there treated us just like family. It was a wonderful experience. And the icing on the cake is when my 3 year old son got the privilege of hitting the gong to announce the purchase of our new car! He LOVED it!!
by CarlosVasquezHernandezOrtizJuan Jr. from Morristown, TN
September 4, 2018
Zack Cody helped me get a new car. He’s pretty much the second coming of the messiah and is gonna take over the car selling industry one day. Customer service is second to none. Zack could sell ice to an Eskimo and that’s no lie. He’s a great guy and will listen before he speaks.
Been this Farris before and it was pleasant, but this visit with trey was much better and was treated much like family. Great salesmanship very friendly, would recommend if you go to Farris ask for trey,
I have traded and bought several cars in my lifetime with varying experiences with sales people but my experience with Anthony and Mark was far beyond anything I have dealt with in the past. I have never seen two guys work so hard to get me into a nice used vehicle. In my opinion, Anthony and Mark went far far beyond the making sure I was taken care of. I could go on all day about their determination but in a nutshell--these guys were 3 levels above "awesome."
I recently purchased a car (AS IS) from this dealer and after driving it for a day I discovered there was an electrical short in the car. I called Art, my salesman and told him my problem. He did not hesitate in beginning the repair process- and stuck with me until it was fixed. I was humbled for they had no legal obligation to me as I bought the car AS IS. This was my first solo vehicle purchase following the passing of my husband and I am so glad I found this place. NO PRESSURE from friendly, helpful staff- exactly what I needed. Thank you for your kindness.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
Both Tyler and Josh made the car buying experience the best I've ever had. I was treated with respect, patience, and truly felt like they were working WITH me to find the right thing and make a good deal. The tone of conversations with Tyler was perfect: no high pressure tactics and no processes to jump through just to check off the box of following "the system". He worked with me on the phone, via text, and finally in person in exceptional fashion. It showed a lot of flexibility in comparison to other dealerships I've dealt with. I had decided no one would work out a deal with me on my trade, and then Tyler and Josh made it happen!
Went to roadmasters after a few weeks of communicating with alan and i cant say anymore about the customer service he provided and how he helped me out. Best salesman and person i have dealt with in a long time and i would recommend him and this business to anyone.
outstanding service and great people. I have purchased 2 new cars in the past few years from Stinnett, and will go back! Bill Francis is the best! I have never trusted a dealer to give a fair deal, but I trust Stinnett.
I noticed a SUV on their website. I went down on a Mon morning to check it out & was apprehensive since this was my first Chevrolet purchase. Bobbi Blackburn took me out for a drive & put me at ease. I had other appointments that day so I left her my info & all the work everyone dreads at a car lot was done by that evening and papers ready to sign. They also worked to get me a great interest rate to help my credit score. I would recommend Bobbi & Volunteer Chevrolet to anyone!
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