Used 2024 RAM 2500 trucks for sale near Franklin Park, FL

Sales great team but services department really really bad don’t have costumer service management, rude , managers don’t have a clue of what costumer service is

I had an amazing experience with this dealership. Tomas was my service provider and truly showed me such great customer service that I will not be going anywhere else to get my car serviced. He went above and beyond to make sure I got the proper Maintenence and is still helping me to explore better options for my Maintenence and warranty. Thank you Tomas for your hard work and such great customer service.

Thank you for excellent service on my new car, Yobany Peralta was great, helped me out with the financing of my car. I will definitely come back

the salesman Jorge Wejebe was great. he worked hard to negotiate a deal and really took time to explain everything. He also helped after the deal to set up the car and the apps. highly recommend

Great except for the text communication about the service. Was unable to make contact with a person at service, called three times, after receiving a text message about the recommended service and pricing. I personally don't care for the electronic communication and would prefer to speak with a service writer.

Santiago , is the best employee I had ever come across at Al Hendrickson. He answer all my questions I had regarding the problems I have been having at Al Hendrickson when it come to service my car and he gave me a solution. For the longest my middle arm console had been peeling and every time I went to Al Hendrickson the other workers always give me the run around and it never got fixed. But between today and yesterday Santiago was able to fix the issue for me and get my cover fix . He is amazing and the best employee Al Hendrickson could have . He deserve a raise.

Thanks to Mike Katz in finance for answering my questions and making it simple .So happy with my purchase. Will definitely come back here for my next car .

Excellent place, wonderful service in the sales area, highly recommended, always friendly and with attractive offers.

Great company that helped me with all my questions. Would definitly use them again as they were very prompt to respond.

Marcio was friendly knowledgeable 100% happy with his performance! He did repair and fix my car Chevrolet Blazer Rs 2021 A/C compressor and fuel module in no time ! Note: The only thing the Lou Bachrodt dealer after service the can do a completely Car Wash/ Vacuum it will be great ! So the costumer want to come back for the next service needs.

Dropped my truck off to be serviced today. Stephen Mckenzie had my truck ready in less time then I planned and also recommended a few other services that I needed. I was amazed how fast he had me in and out. Completely personal, even walked me out to my truck and started it up.

I normally feel uncomfortable whenever I enter a car dealership; many bad experiences have led me to that point. I can say with all honesty that this time was extremely different. I met with Carlos Torres, the gentleman extraordinaire, extremely patient, honest, and very transparent; something to cherish very much in a person. I also appreciate Steve for greeting me in the parking lot, showing me a round, and ensuring I was always comfortable throughout the process; a wonderful and extremely valuable team member!! Several staff members greeted me during my visit and offered their service for anything I needed from water, tea, to moments of their great sense of humor. Other places usually spend their time trying to assume my financial status and treat or ignore me according to their assessment; NOT HERE!! I commend all of their staff, from sales to finance, for their well-constructed team of great individuals. I loved it and highly recommend. This is it!

Team was very proactive about communicating with me. Friendly & professional. Gave the informaton that I needed.