EASY LAID BACK ATMOSPHERE, Tyler was smooth ,humorous and attentive to details. Everything laid out easy to understand, selection of JEEPS small but everyone was a buy, just pick your price range. I had looked online at their vehicles so that I knew to compare each against the other . the test drive offered me my decision.
The finance rate was higher than anticipated, so have a plan B, they give you 3 days to get a better rate and come back and pay it off.
I bought an extended 150k bumper to bumper warranty for piece of mind due to the miles I drive-$35 a month, worth it!
I went to Matt Blatt looking to buy a used Mustang. My salesman, Marc, was knowledge and easy to work with. It didn’t feel like an ordinary car dealership. Very family feel to them and very honest. They fully disclosed everything and the transaction was very quick. I would highly recommend them and would buy from them again in the future. If you go there definitely ask for Marc.
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
It was well worth the drive from Northeastern Pennsylvania for a great deal on a Mercedes GLA 250. The car was everything as advertised. Saeed was extremely helpful throughout the whole experience. Highly recommend this dealership for anyone in the market for a used car.
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
John Scharff is wonderful! He will go out of his way to help you without any pressure. Even after you purchase your car, if you have any questions or problems, he is just a call away!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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