We were on our way to our daughter's in PA for Thanksgiving when the water pump & serpentine belt went on our 2500. Travis and the team at Whitten Brothers were FANTASTIC! They took care of the problem in record time & got us back on the road so we could enjoy the holiday with our family. Ten stars...oh heck no, these guys earned 12 out of 10 stars! I would recommend them in a heartbeat!
Everybody we talked to at Whitten Brothers was amazingly nice. From the first phone call, they made the whole process of buying a new truck painless. Riley was a blast: so full of energy and personable. I think he was more excited by the truck than we were. Cindy was the first person my wife talked to and she was able to set up most everything right away (we were pretty sure which truck we wanted). The finance gentleman was very knowledgeable and patient. He took the time to go through all of our options. The service department was great and helped get all the extras we needed (the fitted rubber floor mats are worth it!). And they offer state inspections for life and an extended warranty. Thanks for being such a great dealership, Whitten Brothers!
We are not the easiest customers as we are always looking for a great deal, however Cathy handle everything with honesty and great customer service. After a lot of research whitten Brothers did offer what I was looking for and Cathy made it a happy experience
I enjoyed the initial "chat" online which moved to conversations with Riley and ended with working with Ray on finance and Warranty. This is how it should be as the price was fair and had some fun instead of "playing". Thanks again for the good work.
Great Experience buying an F-150 from Sheehy Ford Ashland
by Nevets123 from DealerRater.com
December 1, 2018
I was in the market for a new Pick Up Truck. Sheehy Ford Ashland delivered for me. My salesmen, Ryan Gittman knew the vehicle top to bottom. It was a smooth transaction start to finish. Great price-great experience. I highly recommend Sheehy Ford Ashland!
My daughter was in need of a car. I had shopped at MW Auto before so decided to take a look at the inventory. Was quite pleased they had a vehicle under $5000. She took a test drive in the car and liked it. I gave them a call and we worked out all the details over the phone. She picked the car up 2 days later. Amazing!!! Where else could this happen?? Go see for yourself............
If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again!
Nice vehicle*. Quick process. Mr. Quaintance greeted me with a (real) smile & took time to answer questions, also to explained things in simple (non-salemans') terms ! The original Battery failed, however, it was quickly and cordially replaced. The Finance dept., staff was cordial & polite, however, more intricate "details" of the contract could be explained more thoroughly. In spite of the few minor "quirks", I would recommended this dealership to others.
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
I love this dealership..they worked out a miracle for me to get a car!!!customer service was exceptional Damion did an amazing job as well as the others...they even picked me up to get a car and kept me updated on all the progress
Calvin and the team at Hart Nissan got me into beautiful used Altima and gave me great trade in value on my old car. They made the process super easy and delivered the car directly to me at work the next day. I'd certainly recommend this dealer!
If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
Helpful, easy to navigate process - would recommend Whitten
by Anonymous from DealerRater.com
November 30, 2018
Jon and the team made the buying process easy, keeping us informed every step of the way. The only reason for a 4 out of 5 stars is that it became clear the finance guy wasn't happy when we declined additional coverage. But overall a great experience.
Parrish Ford is the place to buy your vehicle in the Richmond region. Experience a professional and laid-back, down-home dealership. This is how buying a car should be, no pressure, no gimmicks and the only place around that doesn't charge the infamous "processing fee." JB Hodges was great to deal with and got us what we wanted for a price that beat every other dealership.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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