Our salesman (Alex) was excellent, made the process enjoyable. He was patient, knowledgeable, and pleasant throughout the whole sale. Looked at multiple vehicles and options and ended with what we wanted at a fair price.
Best Truck I ever owned
by bobr from EPHRATA
December 17, 2018
I haved owned many Trucks. The ride is great, 5.7 Hemi powerful, towing easy.AM FM CD ceris radio,power windows locks. Truck looks like it did the day in picked it up.
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
What an awesome experience from start to finish let me tell you about Auto Wholesalers of Hooksett. My daughter Mackenzie was purchasing a car this would be her first loan for a car. I emailed them in the morning requesting information on a car for my daughter Mackenzie giving them the price range on what I was looking for for her loan Danny Lalanne one of the sales people txd me back within the 1/2 hour. It was early so I was a bit surprised that he contacted me back so fast. We discussed back and forth what would be good for Makenzie and I let him know that I would be down in late morning to see what they had for inventory. I arrived with my best and her husband with Kenzie and kenzies best friend to check out the cars. Danny was ready with all the sets of keys and with a awesome dimener.Kenzie and her best friend went into all the cars that Danny had pointed out. We asked Danny about the Nissan Versa that was only 2 years old. KenIe drove it and loved it. We worked out the pricing with Matt finance manager he was very accommodating in helping with the information on the loan and the price.... Kaitlin the general manager was there she was awesome to talk to and had knowledge of the vehicle another pleasant person that we were dealing with. The Whole experience was awesome. Danny was the best part of it!!!! I would go back if I ever needed to look for another car and work with Danny again.....
Best truck I’ve driven IN years
by RAMBILL from Upland, Ca
January 12, 2019
Truck is great! I’ll have it for 20 years. Starts right up, plenty of power, and handles great! Love the Blackforest Green color. Looks black until the light hits it.
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
by Greek2me from Troutman, NC
January 12, 2019
Great truck. Lots of power and comfort and looks great. Highly recommend for everyday use, pulling a boat or camper or folks out of ditches in NC.
I highly recommend merchants if your looking to buy a new or used vehicle. They have great customer service. Kevin was determined to find us a vehicle that met our needs and did just that!
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
Rodney was great! I went in knowing what I wanted to look at and what I thought would work for me. He wasn't pushy or aggressive. The whole experience from start to finish was good and I appreciate how smoothly it all went. I would definitely refer Rodney to anyone. Thank you for all of your help.
by tye from celina ohio
January 6, 2019
legs room front and back is great power is awesome looking forward to the summer to see how is pulls my 39ft camper and jet skis
Rodney understood our needs and price range. He sold us exactly what we wanted that fit our budget. The whole experience was great. No pressure. A smooth pleasurable sale.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Rod made buying a car effortless for me as a customer. Everything was prepared in a quick and orderly fashion. I was in my new car within a couple hours verses all day like other dealers which was much appreciated. Really appreciate his do diligence in making me comfortable and feel like a priority through the whole process. Thank you ever so much!!!!!!
Great summer vehicle
by IReview from Chicago,IL
January 8, 2019
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
Rodney was a great sales person. He helped us get into a newer vehicle with low miles. He never hounded us about the sale. When we went in to buy Steve and Rodney worked great as a team and we were done in less than an hour. I love my new car! Thanks Merchants Auto
Nothing beats the power of a Hemi!
by Andywilliams001 from Cape Coral, FL
December 30, 2018
This Ram Express is tons of value for the dollar. I wish this model had lumbar support but other than that this truck is near perfect. I love the styling and the utility.
Didn't have to step in to the dealership, they did delivery 200 miles away.
Very Reliable/Stylish/Great Price
by Bsmith.razor from Aiken, SC
December 20, 2018
Very powerful and reliable truck, lots of leg room, hidden deep storage under back seats, love the versatility of the big console in middle folding up for extra seating. Appreciate tire pressure monitor in winter. Good has mileage for a Big truck.
Mike Resto, our sales rep was awesome, as well as the rest of the team! Mike is the one who really made the experience very personable and enjoyable. This will be the dealership we go to for all of our future vehicle needs and wants.
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
everything went good,right now a light is blinking inside.. and we didnt get a call back and i am still waiting.. for the salesman to call
best and strongest truck i ever had
by ronnie ram from Greensboro
December 19, 2018
this truck pulls like no other, I had ford f250 and a silverado this truck is a bit lighter and seems to pull much better, as well as better gas mileage,the only drawback is having to put DEF fluid in the tank every 10 or so fill ups, but all newer trucks use this stuff
Carl Ekholm and Mark Nicolai of Cantin Chevrolet completely hooked me up. After a year and a half of enjoying the slightly used 16' Colorado I got in trade from them, I explained my need to go full size again and traded for a same mileage, very nice, slightly used 15' Silverado. Even Trade and an added year of bumper to bumper warranty because it is a "Certified Vehicle". Awesome deal on a great truck!
Go see those guys if your looking to buy or trade.
They have my Colorado on their lot now and I can tell you that it is a very well cared for, very nice, medium sized truck.
With the deals they are cutting it may not be there long.
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
Second Ram I have owned after leaving the Ford br
by FRED from TROUTDALE
January 9, 2019
I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Had it for a little over a week, so far so good.
by Al B from Tampa, Florida
December 9, 2018
We pull a twenty foot trailer and no problem at all. Rides smooth and quiet. Interior is very nice and comfortable. So far the right choice.
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