RAM for Sale in Lillington, NC

The employees are very friendly people. They work with you to make sure you get what you want. I will be coming here from now on.

This was my first visit to the service department at John Hiester Chrysler Dodge Jeep in Lillington, NC. I was just taking my Dodge Challenger in for recall work. I am so impressed with their service department! I was greeted at the door by a few of the employees, and they were just as friendly as could be. Greeted me in a friendly manner, opened door for me, etc. The guy behind the service desk who helped me was great! He was professional, friendly and knew his job. I loved that they did their inspection and then came out to the waiting room to let you know what was going on and gave an estimated time of completion. There were two other clients in the waiting room with me, and a young lady came out to explain to one of the clients what was going on with the brakes on her car etc. She was so caring, friendly and spoke in such a professional, but personable manner. They have a valet service for the local area, a clean coffee station, clean restrooms, clean service area etc. I live 30 minutes away and only have 10 months left in North Carolina, but I will definitely use this place for all my Dodge needs! This service department is by far the most clean, friendly and organized service department I've been to, and they did an excellent job on the recall work! I would give them 10 stars if I could!

My family has shopped with John Hiester since 2005. His Ram dealership in Lillington, NC was a great addition. Cindy and the team were great to work with back in 2016.

best place to bay a car our sales person was Rodney elder he was great if you go ask for him he will make your buying there good

The story begins on a Monday when I contacted John Hiester about two re-call's on my 2500. I called to schedule an appointment on Monday and they instructed me to bring the car in on Tuesday the following day so both re-call's could be completed. I arrived at my scheduled time after driving two hours from my home to John Hiester. I went in and the service provider promptly greeted me and did a quick inspection on the vehicle. I let them know I was going to get some lunch (they even offered me a ride). After lunch I arrived back to the dealership to see my vehicle sitting outside, I thought that odd because one of the re-calls would have taken two hours to complete and I was only gone an hour. I walked into the service department only to find out that they did not have the parts to complete both re-call's. I was upset and was asked to bring it back the following day because they were receiving another shipment of parts. I told them that I was told over the phone that both re-call's would be completed and that I drove two hours to get here never mind the fact I had to take a half day at work. They were very understanding to my needs and concerns but I was not happy about having to come back and miss another half day at work. After talking to the service manager (Mr. Stephens) I could clearly see that they were willing to accommodate my needs. Mr. Stephens rectified they situation by sending a driver to my place of employment two hours away to pick up my vehicle and give me a loaner. This dealership went out of there way to ensure my experience was pleasant from start to finish. The driver that came to pick up my vehicle was friendly and professional, I could see that my vehicle was in good hands. The driver was in constant contact with me and he even offered to bring my vehicle back to me the same evening even though it would have been well after nine p.m. for him to get back to Lillington. I can not express in words at how far this dealership went to make this experience as easy and pleasant as possible. I would never go any where else to buy or have my vehicle maintained. All of you Ram 2500-3500 owners would do yourself justice to buy from John Hiester in the future. The small drive is worth every bit of time and fuel to get this first class treatment. I am the guy that buys the best and does not trust anyone else to service much less work on my 2500. This dealership has my trust and recommendation, I will not buy from any one else. I am thankful that I purchased my ram from them and no one else. Thank you to everyone involved that made this such a hassle free experience. my local Ram dealership in Jacksonville NC is awful and I would not trust them to change a tire on my Ram. Thank you so much John Hiester!

I Always go to Hiester if my car is having any issues or to just get usual maintenance done and they're great at keeping it up to date and running smoothly. Everyone is extremely nice and helpful to me throughout the whole process, they make you feel like you're family and in great hands. I usually have TC or Clint as my service advisor and I would recommend them to anyone, I trust them and they always do a stand up job! 5 Star for sure! I don't trust any other dealership with my car.

My wife and I stopped by Hiester Dodge, Jeep in Lillington North Carolina while out looking for a new car. We were greeted by sales associate Paul Loso. After looking at several cars Paul learned through conversation with my wife that she had always wanted a Cadillac SRX. It just so happened that Paul had a couple to look at and that evening we ended up buying the Cadillac SRX. After deciding on the Cadillac we moved into the finance office where we met Paula DeWitt. Paula had an amazing personality and was very attentive to our wants and our financing options. Paula is also concerned about the protection of your vehicle through extended warranty programs and got us the best coverage for our needs. We were so happy with the customer service and buying experience that Paul Loso and Paula Dewitt extended to us that two weeks later we went back looking for a pick up truck. Again we got with Paul Loso and he found a beautiful RAM Laramie. Another sales associate by the name of Patrick McGill helped Paul answer questions that I had about the RAM diesel pick up truck. After test driving the RAM it was back to the finance office with Paula DeWitt for finance options and vehicle protection warranty coverage. Paul Loso, Paula DeWitt and Patrick McGill are great people to deal with, what a great experience. I would highly recommend this three person team for all you vehicle purchasing needs.

Kind personnel. Everyone greets you. Customer service is great The staff goes the extra mile to make you feel comfortable.

I went over expecting the usual car dealership wrap but Dre really helped me out. he asked if i wanted to learn how to drive a stick for fun and now I Loved it so much I ended up buying it.

Joseph is the example of wonderful customer service! Couldnt have asked for a better salesperson! Very polite and professional, also willing to work with you when times are hard. Would definitely recommend!

Came in on November 17,2018. Was told by one sales associate that their black friday sales began tomorrow and they were offering 3,000 off all used trucks. Came in the following day with my eye on a truck list at 35k online. So natural 35k minus 3k is 32k. However, the original sales associate was not there. After 45 minutes of negotiations we finally agreed to go with what was promised. The new used car salesman hadn't even been working there for a month but still provided better customer service. He gave us the test drive as well as had the vehicle cleaned and detailed.

Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .

Everybody was extremely helpful. Though I couldn’t get the interior and top colors I wanted, I did get my yellow wrangler, thanks to Chris Brust. He found one for me and got it delivered the next day.

Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.