Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Polly was great! We were able to make a deal, the truck i was looking at sold before i can get out there to see it and test drive. Polly has been in contact with me since she knows what i am looking for in a truck.
If its the right truck i will more then likely buy from her and Chadwick Auto!
I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
Found my truck and they got me pre approved the same day. Gave me a great apr and also a 2 year warranty. I saved about 3 thousand dollars and the entire buying process was quick and easy. The owners were really friendly and so was the sales team. Best car buying experience I have ever had. Definitely recommend Chadwick auto to anyone. Will definitely buy from Chadwick auto again.
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
Drove down from Valencia to buy a Ram 4x4 diesel and they made the entire process super easy, I dealt directly with the owner Scott who personally went over the vehicle with me and spent over an hour making sure it was the right truck. I love my truck, and I paid 3K less than other dealers that were trying to rip me off. I am a military vet and they gave me a free detail, full tank of gas and bought me lunch at Bakers. They are very relaxed and easy going and have quality trucks at low prices. I will definitely return for my next purchase and recommend to my friends and family.
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Joanne was amazing and helped me get exactly the deal I wanted. She was funny and invested in my case. She made sure the finance department was able to get what I wanted and did not stop until I was satisfied
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