My experience at Midtown Kia has been a plesant one to be repeated! The staff is friendly, skilled, trustworthy, attentive and efficient. Ample time and explanation were given to me regarding the upkeep of my car and my questions patiently and gladly addressed. I am glad to have my vehicle serviced there as I'm convinced it will stay in the best condition under their workmanship. They are second mile people. Thank you Midtown Kia!
Cancel service no service needs canceled, How do I make this survey go away I really don???t want to do it I hate that it came to my phone it will not let me cancel it do not sit in this kind of stuff to my phone again without my permission thank you
I called first before I came in and I spoke with Greg Stutzman in the service department. He said he could help us program a key fob, so we came in. He said they needed the fob and the car for about an hour so we walked across the street to get something to eat... and ???yes??? he showed us the waiting area and snacks we get, but we wanted to walk. Got back a he said they to program the fob because it was a China knockoff which I already knew but was hopeful. While he had the car he found out that it had a warranty issue that was unresolved so we let them fix it. Even though I didn???t get what I came in for, Greg???s friendly attitude and professionalism were a great source of comfort to us.
Stephen was very welcoming from the minuet we walked in. He assured us everything would be taken care of. Went over everything with us and made me feel like he really cared. Went over the results with us and seemed to be very honest
I honestly did not think they would be able to meet my needs- same monthly payment, no money down and we needed a vehicle with a third row. Shockingly, Doug was able to get me and my family into a new, 2018 Kia Sorento with all of my requirements met! In addition, I got an amazing deal because of their Black Friday specials they were running!!! Doug truly had my best interest in mind, which I greatly appreciate. The whole experience, from beginning to end, was enjoyable and I have never had a better experience at a dealership in my life! I am truly grateful to Doug and his hard work, and I would highly recommend Midtown Kia to anybody looking for an easy, fair and hassle-free experience! I will never go anywhere else again!
A few months ago my wife and I went to trade in our Lexus ls460. We had interest in the Jaguar xjl a salesmen by the name of Rupy helped us even though the dealership closed 10 minutes before we arrived. More then helpful knowing that he couldn't complete the sale that evening Rupy still never brushed us off. We sold our car just the other day an called Rupy, he had a car for us but we wanted a better price, he worked really hard an never even gave us that typical salesmen run around! Rupy is a straight up/forward salesman that you will be pleased to do business with. . Jay, Arkansas
Great buying experience and was treated very fairly. I ordered my vehicle so they took me through the process and kept me updates. I traded in my car and again felt I was treated fairly. Nothing fancy just good people dong a great job.
I will never go anywhere else! The staff was friendly, helpful and willing to do what needed to be done to get me into my new SUV!
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