Used Subaru Ascent for sale in Springfield, VA

I took my Outback in for a recall and had to get my windshield replaced. The dealership not only replaced my windshield, but pulled a new 2022 Outback off their lot with literally 17 miles and gave me as my loaner until my car was repaired. The dealership provided daily updates with my repair progress. When my car was ready to be picked up, I was sick and kept the loaner for about one week- and was never harassed to bring the car back. Well done! However, it would have been exceptional service had the customer rep taken a few minutes when I returned to pick-up my car to greet me and ask how was the new loaner. That would have been a perfect project close-out!

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

We drove to Alexandria from NY to pick up our car after clinching all the details and pricing with Pete Bader by phone and text. Easiest, most pleasant and most straightforward car purchase we’ve ever made. It was a pleasure dealing with him, he worked with us every step of the way with no games and no unpleasant surprises. Other dealers could learn a thing or two from Pete! I strongly recommend you give him a call next time you need a car.

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

Chris has been my service rep for at least 10 years. Very professional, personable and a pleasure to work with. Overall good job as always

This car is spacious with very comfortable seating and many extra features that make me feel like I am riding in style. It came with a giant sun roof, clear bra, options for navigation and phone apps, choice of car mats (rubber or carpet) and rides so smooth. I love my new Subaru!!

I was just starting my search for a new car. I test drive vehicles at other places but I knew I also wanted to drive Subarus. The staff were great and although I had to wait because the place was busy, people were still being attentive to me. The salesman was amazing and I didn’t feel like he was trying to push a sale. He was completely honest. I ended up going back the next day to make a purchase. The buying process was smooth. I’d highly recommend this dealership. They have experienced salespeople that truly listen to what you want.

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

Simon, absolutely wonderful; shepherded me thru, for me, daunting process since I had not bought a car in 15 years. Matched my need with the right car, understood the language for a "non car" person. Personable, knowledgeable, patient and personable! He got it...

This is my second Subaru Ascent. My first was the 2019, and when it came time that my son needed a car, we decided to pass that one on to him since I drive a lot and it had almost 100,000 miles on it. We went out and test drove other SUV's, and after doing so, decided on getting another Subaru Ascent because of how much I enjoyed the first one. The 2019 recall kinks seem to have been worked out in the 2023 model. What I can say about even the 2019 though is that the manufacturer stood behind the items that needed to be fixed, even replacing my whole transmission when the recall patch did not work correctly. We are now a Subaru family.

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

The amount of safety features on this car is almost too much to count. It’s great that you can turn them on off for when you want to have a little fun without the kids in the car. Plenty of power and love the space. Sad that it only gets 22 average mpg and only has a 17 gallon tank. Biggest complaint is the gas tank size

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Other than normal maintenance & a few recalls, my limited edition Ascent has worked flawlessly, been safe & fun to drive & I have no complaints. This is my third Subaru (Legacy-Forester-Ascent) & they've all been good cars, each progressively better. I definitely recommend this car.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I am new to the Subaru family and I really have enjoyed driving the Ascent. Needed an AWD for this area and so far is very reliable. Looking forward to warmer weather so we can travel to other areas.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

I really like the 2019 Subaru Ascent Limited. I only have a couple of problems. I get complaints from my teenage daughters that the third row seats are so uncomfortable. Not enough room they say. They love the room in my wife’s Honda Pilot more. Another thing that I could do without is the X-Term feature. I never use it and to use it you have to be going slow. I’m not taking my Ascent into the woods or driving in some desolate snowy terrain. Kind of seems useless for what a majority of drivers would really need, i.e. different driving modes instead (mud, snow, etc.)

What can I say, I always have a great experience at Herb Gordon Subaru's Service department. Vitaliy has taken care of me over the years, always communicative with the work needed on my vehicle, and I get my vehicle back ahead of schedule. We're not supposed to like to wait, but I must say, their waiting area is niiiice and it doesn't feel like you're waiting. Stocked with coffee, snacks, and a quiet room, I could hop back into work seamlessly, caffeinated, and time just flew by.

Checked in immediately by Henry and car taken for service. Luis Prada made sure that the recall procedure was done promptly and efficiently and provided me with a loaner vehicle for the few hours to procedure took. Luis called me when the car was ready and it was returned washed and cleaned. There was no way Luis could have provided better service...that is why I continue to service my vehicles at Herb Gordon and buy my new ones there. Service counts. I can buy a Subaru multiple places but Herb Gordon (in this case Luis Prada) service excels.

My experience with Herb Gordon Subaru has been great! Sue Ireland, my salesperson, has called numerous times after the sale to see if I had any questions. When I discovered a rattle behind the dashboard, she had the sales manager call me to arrange an appointment. Vitally knew instantly what the issue was and fixed it. I am very impressed with Herb Gordon Subaru.

Everything was simply wonderful except the closing. I asked them to give me the BEST PRICE they could and when it was outside my parameters, I declined the offer. The next day they called with a much lower offer but I had already gone to another dealer and accepted their deal. Had they given the the second offer in the first place, I would have happily accepted. What about BEST PRICE didn't they understand?

I LIKE THE SECOND SEAT LEG ROOM, THE ALL WHEEL DRIVE, THE CONTROL LOCATIONS, THE LOOKS, THE INTERIOR FINISH, THE VISIABILITY AND THE PRICE. I RAN OUT OF WORDS.