Called to see if a remote start was available and when it was an appointment was made and installed in my car in 1 week. I dropped off the car, ran a few errands with my husband and ate lunch and the car was ready when I returned to the dealership.
by mmf2014 from Countryside, IL
January 26, 2019
Good price if you are a negotiator; great winter driving; nice space, roomy; stylish; good safety record; if you drive the original tangerine you'll get lots of questions & compliments
My car was just out of warranty, but they fixed the shifter plate in my 2017 Outback free of charge. Awesome dealership.
by Great Versatile Small SUv for the city from Chicago, IL
January 22, 2019
I’ve had it almost a month and love it so far. I really enjoy the versatility, but the ride and overall driving experience is really nice. I was impressed with the visibility - one of my biggest concerns about changing from a sedan to SUV. Even my wife loves it, and she hates everything at first.
Everyone was very pleasant and nice. Offered me a shuttle to be able to run an errand. Also offered food items from their complimentary menu. My only downside was that the service took longer than expected.
An excellent car for the price.
by IowaWildFan18 from Haverhill, IA
January 18, 2019
I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.
by Garrett Ayersman from Morgantown, West Virginia
June 8, 2018
4.5 (318 reviews)
Salesman were acceptional at his job! Red went above and beyond helping me get into a new vehicle. Having bought a few previous vehicles this was by far the best experience I have had even through all the finance paper work. Wouldnt recommend anywhere else other than John Howard and Red as the salesman.
by Moe from Georgetown, Ontario
December 14, 2018
Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.
They were amazing and I couldnt of asked for better service.
by Jordan Collier from Portland, OR
December 11, 2018
My car is way better than I expected. It has everything I needed and more. I couldn't be more happy with it. Back up camera is very helpful, living in Portland I'm always having to parallel park and it makes it super easy. Love the seat warmers, they're so nice for the fall and winter weathers. It's a very safe car, it has lights on my side mirrors that lets me know when someone is in my blind spot, it beeps if I'm accidently going into the next lane or if a car has stopped suddenly, it also stops its self if it gets to close to a stopped car. It has a sunroof which is a huge bonus! And the color is so beautiful, I get so many compliments on it. I love it!
service dept. has done a great job satisfying this customer. Check is very easy and quick. Treated very well and enjoy extra services while waiting. The great tasting snacks and beverages are very helpful in which is often a very stressful situation. Techs check my Outback and made repairs as needed. Thank you for the great job.
Love my crosstrek
by Kevin from Sacramento
December 10, 2018
My first Subaru and I love the car. Wasn’t looking for a lot of frills and for the price I’m satisfied. Looks sporty, especially in black and with my bike racks on top. I drive to Tahoe to bike and ski and it has plenty of power to get me there with no issues. Plenty of room, I fit a 6ft Xmas tree in the back no problem.
The only thing that I wish was different is that it’s hard to see the speedometer when driving. It’s tucked to the right side of the dash, I have to look around the steering wheel to see it, wish it was in the middle or as a digital heads up display.
Food and beverage service is a very nice touch.
Highly reliable and fuel efficient
by DD from El Paso, TX
December 6, 2018
From the moment I purchased the Crosstrek, I have found a new admiration for the Subaru brand. Although it doesn’t have the crazy 0-60 speed like some cars do, it does provide a comfortable ride that can take you places those other cars cannot, and definitely has better fuel efficieny. I just reached 6000 miles in my Crosstrek and average around 28-29MPG in the city. I was also wowed by the award winning safety features that came with it as well. All in all, great car!!!
This is the second Subaru I have purchased at John Howard Subaru. We have owned Subarus for over 30 years. I will more than likely purchase our next Subaru there as well. The sales staff were straight forward and helpful by answering our questions and concerns.
Perfect for my needs
by Ted from Waynesboro, VA
December 5, 2018
This is a daily driver/commuter for me. I am pleased with the fuel economy and the driving quality of this car. It is responsive and comfortable. The bad road capability is the principle reason I traded my Mazda3 for this car and I am quite pleased so far. I will say that the head unit (audio, bluetooth, etc) is less than stellar. I travel out of cell coverage a lot and rely on my iPod for tunes and podcasts. This unit is not compatible with my 4th Gen iPod. My 2017 Toyota Tacoma has no issues and my 2015 Mazda3 had no issues. It makes zero sense to me that this simple compatibility could not be included. Fortunately there is an aftermarket.
always friendly, always superior repairs. never any problem. the only place i will have my subaru work done.
This is the 6th Subaru I have Owned
by Holly from Easton
November 19, 2018
I have purchased Imprezas and Outbacks, driven Foresters and Legacys. But the Crosstreks are by far the best! I have driven in snowstorms, rain storms and ice storms - and the obnly thing I have had to worry about are the other drivers on the road who are NOT driving Subarus.
Easy and stress-free process. Great sales staff in Damion McGinley.
Most comfortable car I’ve owned
by Crosstrek from Texas
January 30, 2019
This is a fantastic, versatile, comfortable daily driver. It’s completely capable on and off the beaten path not to mention the cargo space is laid out perfectly. Most people will say its under powered and I understand however it’s a daily driver and not a race car. It’s 100% perfect for what you’re paying for. Absolutely love this car!
Love the complimentary menu. I also love the reminder that comes into my email when it's time for service. My work schedule is crazy that small reminders like this makes life a little easier.
Keep up the good job!
If I could rate them higher than 5 stars I would. The top of my convertible stopped working in the middle of the day, so I drove the car to this dealership (not my original dealership) and was greeted immediately by a kind man (I don’t know his name). He then took me to the auto repair part of the shop where Shawn took over. He got my car in to be inspected ASAP (which they did not have to do) and immediately had it on the rigs being looked at. An hour later the problem was completely solved and the car was fixed. I’m 22 years old so my father took care of the money aspect of getting the car fixed and Shawn made sure to let him know he had a daughter my age and would treat me like his own and help to get the problem fixed as soon as possible. Another technician, Randall, worked on the car and got it done as quickly as possible. While waiting, they have a food and beverage room where someone actually comes up to you and gets you coffee or anything you want. They even have different menu items every day, all for free! I can not recommend these people enough!!
Love the styling and all wheel drive
by Jody’s 2014 turtle from Kirkville NY
January 18, 2019
Ever since I laid my eyes on the Crosstrek I have wanted one. They are a practical car with smooth styling. My wife and have taken my Crosstrek camping and on little trips and it always performs awesome.
i have always been satisfied with my Urse experiences. Chloe is a most helpful representative. Really enjoy dealing with her. keep up the good work.
EXCELLENT value in a nicely priced car
by Victor Oneill from Lo s Angeles, Ca
January 14, 2019
Trouble free transportation in a nice looking all around good car.
Clean oil and filters and a full tank of gas and you are good to go.
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