Used Subaru Crosstrek for Sale in Orchard Park, NY

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Recently my wife and I went in to purchase a new car. We've always drove Dodge's and at the Auto show we sat and looked at numerous cars. We met Rachael Marlin. She was very friendly, and knowledgeable with all our questions. We set up an appointment to meet with Rachael a bit after the Auto Show. One of Rachael's biggest asset was that she was very patient, and didn't put any pressure on us to purchase the car that night. Rachael worked with us to get the best deal possible and that we would recommend her to any family or friend. Rachael remained friendly and professional with us throughout the entire process.

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

I was only buying a used car, but Matt Wager treated me like a customer buying a brand new car. It was late in the day on a Saturday when everything was finalized. I couldn't drive it home because every car is put through a complete inspection to ensure everything is up to the high standards of West Herr. And this is going to really amaze you.....they are delivering it to me----1 1/2 hours away. Who does that? West Herr obviously. They aim to please and make you feel comfortable in any way they can.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

I have heard nothing but good things about West Herr so when it was time for me to get a car I didn't even think twice. While searching around the internet I was invited to a chat online about what I was looking for, within minutes I was scheduling a test drive, love fast service! The next day Derek May contacted, me took a bit of information and again before I knew it he found a car; I wanted and was heading to my house!!!! Yes you read that correctly he was willing to drive all the way to Wheatfield to show me the car!! As much as I loved the car I got a bit scared and at the last second asked for a day to think. Derek had no problem giving me that time, along with showing me two other cars the next day. Derek was patient and understanding and made me feel so comfortable with my decision. I am so happy to be in a Subaru and a new one to top it off!!! I recommend anyone looking to buy; to not just go to West Herr but to work with Derek, he is stand up guy and will make your whole experience wonderful.

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

Had a great experience buying from Rob Moore. He even delivered the car to me over an hour away. Really went above and beyond any other car buying experience I've had. Will come back for my next car forsure!

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

The service I received from the staff at West Herr Subaru was wonderful. I had the pleasure of working with both Kyle K. and Sam S... Kyle was very patient. He answered my questions, listened to my concerns, made sure I was comfortable with my decision without being a pushy salesman (much appreciated). Sam S. is awsome he worked his magic. Lol. These guys are great

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.

Sal Sorrento was wonderful to work with. Originally seeking a 2016 closeout we got a 2017 with manual transmission. Love it.

The Subaru Crosstrek is my favorite purchased vehicle of all time. It’s big enough to haul a 5 foot dresser and small enough to park in a tight spot. My next car will definitely be another Crosstrek!!

Exemplary service department. Though they are a very busy dealership they do an excellent job of keeping their service appointments.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

Thank you for the informational meeting that you held at the dealership for new owners...Great job. I also want to say thank you to Andy Parks who came to the house to pair my garage door and the car...and while he was here he patiently showed me several options on the car...thank you so much for you patience.

This car meets or exceeds all our needs and we plan to have it a long time. We've owned several Subarus and this is the best yet!

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

Five stars for West Herr Jeep & my salesman Cal Tobias! My experience all started about a month ago when Cal helped me lease a 2015 Jeep Renegade, which I absolutely loved. Fast forward to last week Tuesday when I was involved in a terrible car accident, where a semi totaled my brand new vehicle. Now today, Cal helped me again by getting me into another Renegade. My new car could be my last car's twin and has every amenity I had before. I cannot thank him enough, and truly hope he will be recognized for the exceptional service he provided me with. Thanks again Cal!

This car is perfect for me. As long as you maintain it, nothing will ever go wrong with it. I love the styling and the reliability of the vehicle. Subaru did a great job on this one!

Lindsay Romanchuck, went above and beyond the call of duty in leasing us a chevy Trax, She was very professional, polite and NOT pushy, we will deffinately go back to Lindsay

We purchased this for our daughter's first car. The 18's had just come out so we were able to get a brand new 17 with the Eyesight Safety package for less than the base 18 model. The high points of this vehicle for me are SAFETY, VISIBILITY, & DEPENDABILITY. EXTERIOR: The exterior of the vehicle is stylish and slightly rugged. Doors open wide (almost a full 90 degrees) and close with a sturdy clunk. Roof rails are standard, and with a set of optional crossbars will hold a good size cargo box. INTERIOR:The interior is durable cloth with a stylish orange contrast stitch. More than adequate head and legroom all around. Ample cargo space. As I mentioned before, the visibility in this thing is unmatched with large windshield and side/rear glass. There are soft touch materials aplenty. Controls (both dash and steering wheel) are very well organized and intuitively thought out. The Crosstrek does seem to suffer from a bit of identity crisis. Are the interior backlights Orange? Blue? Red? White? Yes to all and it seems a little disjointed but is not a major issue. Bluetooth and infotainment system is easy to use and features a single CD player, 2 USB ports, an auxiliary port and available XM Satellite radio. My only quibbles with the interior are the odd placement of the heated seat switch, lack of sunglass holder and a cruise adjustment that takes some getting used to (hard to explain, but suffice it to say it's the opposite of most cars I've driven). RIDE/PERFORMANCE: Ride quality is great. Cabin is quiet. Acceleration is adequate and the CVT is much better than the one on my Honda HRV. I wouldn't call it sporty, but I could go with nimble. Love that this vehicle is AWD, and unlike other offerings in this segment it is TRUE ALL WHEEL DRIVE, not 2WD and AWD when it senses it needs to be. Keep that in mind when you are comparison shopping. SAFETY: The Eyesight System is awesome! Adaptive cruise will keep you 1-2-or 3 car lengths behind the car in front of you. Emergency Breaking, Blind Spot Monitors, Rear Back up Camera with crossover warning all help ease our minds a little when we send our teenager out on the road. More airbags than you probably need, including drivers knee airbag. This is also a Insurance Top Pick for collision. SUMMARY: To sum it up, a great safe practical durable choice in this segment. I really wish I had chosen this when I was shopping for myself as my Honda HRV is a real turd to drive.

Absolutely the most stress free car purchase I have ever had. Jeff and Kayla were so helpful and honest and down to earth people ever. The process was so easy and smooth. Would never go anywhere else.

This car met all my needs. It’s sporty and the design is great. The only thing I would redesign is the back storage. It needs more space. Overall it’s great for its price. Also note the lugnuts seem to get jammed so beware when changing tires and let the dealer know to manually loosen up the lugnuts to avoid jamming. Otherwise it’s gonna cost you more money to have them fix

Glen Colton is top notch! Common courtesy all questions answered bent over backwards for me met my needs in a timely fashion I left there with a new vehicle, a smile, and a handshake!

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

I needed a part for my 2014 Cruze and the service dept. @ Keller Chevolet tried to get the part, but there was none left in the US. For over a month they tried to no avail. I contacted the GM with a complain that GM wasn't providing the part that the dealership needed to fix my car. Within days the part was supplied to the dealership and a loaner car was provided to me over night while my car was being fixed. Keller returned my car washed and waxed, cleaned inside and out, with the new part installed and everything else involved with that part checked out. I am very pleased with the service that Keller Chevolet and service department man Jason Hess provided. GM also had the nicest woman named Brittany who helped the dealership get my part and get the loaner and made sure I was completely satisfied. They both deserve to be praised for the great work that they do for both the Keller dealership and GM. I can't thank them both enough. Don't lose those two there are great workers and assets to the company.

Excellent safety and features. Great deal from economy auto superstore. Looking forward to many trips with the family. Enjoying the backup camera. Beautiful car. Chrome wheels. Looks great

Kristen Lawrence was there for me. Our 2017 Buick Encore was accident totaled because of other driver error. Encores six airbags activated and saved my life. There was no other choice for a replacement car other than the Encore. Thank you Buick! Thank heavens our sales Rep. Kristen Lawrence was by my side helping me with a replacement car. Kristen took hold of my families painful situation by initiating leasing financing while working with Christian Devine both being true professionals, allowing me to sign and drive in only a few hours thus making it a painless experience. Kristen is truly a person who cares about others and represents West- Herr very, very well. Thank you West-Herr Sincerely Dona Sweet

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

fast service. Andrew is one of the best service writers i ever dealt with. popcorn and coffee are great. office staff very nice

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

Had to bring my car in to the shop this morning and my worst fear was finding out something really serious needed to be repaired. Not only did Cecconi's go above and beyond, they helped save me a ton of money on the repair and provided top notch customer service right along the way. Would recommend to any one for service! Kudos to Alex as well! Great work!!

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I have been taking my 2008 Honda CR-V into Ray Laks for service since I purchased it new. The latest was for diagnostic for problems with warning lights coming on and off and the "D" light (drive light indicator) flashing. They found an extra ordinary irregular problem with the main control module. Since I am on a very limited income as a retiree, they help me with the amount it cost for the diagnostic. Nevertheless ... when and IF I am ever able to purchase a new vehicle, it will be from Ray Laks Honda.

As far as I’m concerned, living in Canada where the snow is often not cleared, you have two choices of vehicles, Subaru or AUDI, and Subaru is half the money for the same traction. Any other type of ’all wheel drive’ system, I don’t care what you call it, is not up to performing well enough when you need real traction. This vehicle is also tall enough to have proper clearance, but not to tall that it has poor stability. The new engine is very good on gas, almost as good as our civic was.