Used Subaru Crosstrek for Sale in Painesville, OH

Classic Madison is great - Both Jeep and Ford Dealerships. Very helpful and ready to sell an SUV. Good follow-up by salesman via email. Can't say the same for Classic Mentor Dealerships.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Great customer service and selection of vehicles. I was somewhat apprehensive to purchase a vehicle at an independent car sales; however, this was completely put to rest when the dealer was more than happy to let a private mechanic inspect the vehicle that I wanted to purchase. The mechanic told me that the vehicle was perfectly maintained and in great condition. The 2015 Audi A4 would have costed 4K or more at an Audi dealership. These guys are great and will go out of their way to help you. Not pushy at all!

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

I ordered a new 2019 Ascent from Brad Lunar of Ganley Subaru in Wickliffe back in February 2018 (the first week Subaru was taking orders). Subaru started making deliveries in June and I received the 3rd Ascent received by Ganley in Wickliffe. Brad and Mike Kaminski kept me informed throughout the process and while they weren't offering any deals on the Ascent due to the high demand and limited production, they did work with me on the trade of my 2016 Outback. I've bought a lot of cars in my life and while the process is always a little painful, dealing with the guys at Ganley Wickliffe is relatively pain-free. The 2019 Ascent is the 2nd Subaru, I've purchased from Ganley Wickliffe and the 6th Subaru that I've owned in my lifetime. I love the car and its a good group of people at Ganley Wickliffe. They are low pressure and well informed.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

Appointment was a breeze to schedule. Everyone I spoke with and/or interacted with was very pleasant and attentive. Service was done promptly, and they even offered to wash my vehicle, it's the little things that go a long way! Great Service!

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

Liberty Ford has EXCELLENT customer service. From the service man opening the door for me to my service person, Dave Catterall, it was an excellent experience. My 2008 Fusion has a passenger seat airbag recall. I have been waiting from another dealer for this & understood the parts are back-order. Preston Ford, let me drive away. Dave, at Liberty Ford advised it's a danger to my passenger, and informed me FORD would cover a rental car for me until the parts came in. As I will be having a passenger on a daily basis, this was definitely needed and appreciated advice. But really everyone there was kind, friendly, helpful, and smiling. I myself am a customer service representative who grately appreciates those who go above and beyond. Liberty Ford is my new dealership!

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

We recently purchased a 2017 Jeep Renegade for our daughter. Gage Wojo was our salesman and he was wonderful. He was very knowledgeable and super friendly and polite. Gage gave us some very interesting information about the vehicle that we weren't aware of and helped us make a decision. Never once did we feel pressured. Gage even gave us a tour of the service department. The Sales Manager, Ken Kukwa, was great. He helped us reach a deal and even tolerated our "haggling", while finding a way to meet in the middle. Bob Kukwa handled the financial part of our purchase and he could not have been nicer! The service manager, Bill, introduced himself and made us feel right at home- yet another super nice guy! Honestly, this dealership seems like it is made up of the warmest group of people? We intend to stick with this dealership! All we look for when buying a car(or anything really!) are kind people, a fair deal, and dependable service. Ganley Village has all of them! Thank you guys!!! We'll be back!:)

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

They really know how to help and get you a very reasonable price for your car. I will be going back to them for my next car too.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

I went in thinking I needed brakes and it was actually the differential! They gave me a loaner for the time it took to fix it and they did a great job. The diff. was under the drivetrain warranty but I also had a broken strut which was out of warranty but they grandfathered it in for me. Thanks!

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

We needed to purchase a good clean used vehicle for our son. We purchased a 2009 Honda Civic LX. It is his first car and required to get him to his first professional employment (a summer internship). Kelly Derrick was our salesman and took excellent care of us. During the initial test drive, we discovered that the air conditioner was not working. After committing to the purchase price of the car, Ganley stated that they would fix it. We discovered the fix to be a multi-day process. On Day One they recharged the system with coolant, we picked up the vehicle to discover that the coolant leaked out of the system and the AC was blowing warm air. On Day Two Ganley discovered a couple of additional major components that needed to be replaced, the compressor and the condenser. True to their word, Ganley replaced these components at no additional cost to us. On Day Three we picked up the vehicle and are now happy owners. Kelly did a terrific job of keeping us informed of the status of the ongoing repair. I am fairly certain that Ganley did not account for the final cost of the AC repair in their asking price for the vehicle. I am also pretty sure that they did not profit from the sale of our vehicle. Yet they honored their commitment to repair the AC (on their dime!). It is refreshing to find a dealership with such integrity and I would not hesitate to recommend these folks to anyone. In a bit or "small world" irony, the car was originally sold as a new vehicle by Bob Androsko at MotorCars Honda. Bob is my former neighbor, friend on the staff at Ganley's. Dan Clements, Shaker Hts

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.