by Eastside Subaru in Kirkland WA from Kirkland, WA
November 4, 2018
I had a failed clutch at 5000 miles on my 2018 WRX and it was replaced full warranty. I really appreciated the fact that I was supplied with a rental for the two days and was given 5 star treatment - Eastside Subaru in Kirkland WA always comes thru for me - their Service and Sales is top notch!. Being a woman driver and having a failed clutch at first brought question I think which is very reasonable having a clutch go out at 5,000 miles on a WRX but really all I got was a casual "so, is this your first stick" ? I answered no and said it was at least my 7th stick since 1981, including a 2002 Boxster, so I knew it wasn't driver error! Also from the beginning my clutch was very stiff so there may have been friction? When I got it back, it is feather light and amazing! OMG it is like a true race car! I love my WRX and Eastside Subaru!
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
I went with my cousin to buy the ionic I asked a few questions about a used car and he was able to help my cousin out in a way that he didn't think was possible. I want a truck. I will be going to Leo.
I purchased my car at Autos Only about six months ago. I wanted to upgrade a few things and have some maintenance work done on my car. This was the best experience I have ever had with a dealer. Their service mechanics did superior work on my car. My next purchase will be at Autos Only for sure!
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Ryan Gifford and Matt Harrnish had me out the door in my new car in an hour and a half",truly stress free",Ryan's knowledge of cars steered me to my car,Matt worked his magic on financing,he's great,customer for life
We live in Burien, so this was not the closest Subaru dealership, but we liked it a lot better than the one in Renton. I hate shopping for and buying cars, but I felt that Carter made it as painless as possible. We worked with Bryan Deando, who was wonderful. We ended up with a certified preowned Impreza, which I'm very happy with. Everyone was very friendly, it seemed very low pressure, and Bryan was very well-informed. We would definitely recommend this to anyone looking for a Subbie!
knew what I was looking for and the folks at Michaels made it happen. Got the color I wanted, had the leather added and a price I was hoping for. No pressure and very helpful and friendly staff, no doubt I will recommend this dealership to others and plan for my new Subaru to be taken care of here.
I'd like to echo what Bill Taraday said about working with Brittany New. She's incredible! We came in to test drive the Subaru Forester, and was quickly impressed at her wealth, and depth of knowledge. Once she understood my priorities, she made some additional recommendations, which were spot on. I came back and purchased a used VW with Brittany's help, and never felt pressured. It was genuinely a pleasurable purchasing experience, and would highly recommend working with Brittany. We will be back!
We leased a new Outback in the color we wanted.
1- Pete helped us, He is professional, patient and answered all our question.
2-Price is not very special, but has nothing to do with sales specialist , since he had to go and confirm the price with their finance department
3-very smooth and easy process.
I never recommend anything to anyone , so my answer to below question is no. I believe you can do your research before showing up to buy anything
On the matter of Subaru Outback, 4 Cylinder one is the one that makes sense , since if you get a 6 cylinder you might as well get a BMW X1 with higher standards
It has room for a large size dog in the back and like any other SUV is not aerodynamic or anything special just a huge car
We worked with Brittany New when buying our Certified Pre Owned Impreza and it was an easy, stress free experience. Not only is she knowledgeable about her trade but is a very likable person who was always responsive to my questions via email or phone. She made herself available to us, although I'm sure she was juggling many "balls" at any given moment that hardly seemed apparent. She made sure the process was simple for us and that we were getting what we wanted. Highly recommend!
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