Stephen was very accommodating and helpful when helping my purchase my first vehicle. He took my budget into consideration, showed me all the options and found another option when one fell through. He was extremely responsive through text/email and was able to meet me at the dealership on his day off. He let me sit and think on a few options without pressure to buy. He made the process very easy and was super thorough. I would recommend Stephen and Shortline!
Jonny made the car buying experience welcoming and easy. He is so very personable and knowledgeable. He showed me all of the features and made sure I knew I could get back to him with questions. I was brought into the Shortline family. Thanks, Jonny! And thanks to the rest of of you who have reached out to me.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
We love Subarus!
by Jacqueline from Glorieta
December 20, 2018
We have always driven Subarus. They are more expensive to buy then other vehicles but they are so reliable. We bought our first Subaru in1975. We drove 3 of our Subarus for 300,000 miles!
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Great in every way.
by SDR from Norman, OK
December 11, 2018
Love it. The Forester has plenty of room. It has a smooth ride. There’s plenty of space in back to haul items. It gets good gas mileage.
Thanks to the wonderful service at Flatirons Subaru, my 2005 Forester is still going strong. Bradie Lucero did the most recent maintanence and was very knowledgeable and professional.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
Hey I just got it home and I’m being optimistic
by Elizabeth is styling from Centerport NY
January 8, 2019
This was a pre-owned vehicle used lightly as a loaner. It looks, runs and even smells like new. And we paid a great price, no BS
We visited many different car brand dealerships and looked at many models, needing a new SUV for mountain and local travel. After our search and owning many different SUVs the Subaru Outback 3.6R Ltd proved to be the safest, reliable, best, and economical vehicle for us. FlatIrons Subaru made it happen with Lars' help and persistence in getting the exact vehicle we wanted at a fair price. Lars was a delight to work with, answering all our questions (many emails and text, being patient with us throughout) and very knowledgeable about the Outback (educating us about the many features), while enjoying a salesman's humor (not the usual case when purchasing a new vehicle). Thank you Lars. So far we have been very satisfied with the service department after installing a few extra features we wanted. Our first trip up to the mountains with the 3.6R Ltd proved to be good being this Thanksgiving weekend when the mountains received a significant amount of snow fall.
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
Moved from out of state 6 years ago and have had our Tribeca serviced since then through Flatirons. Bradie Lucero has done a great job. Good experiences to date!
Great car for the value
by Valkyrie from Chapel Hill, NC
January 3, 2019
This car provides one of the best safety feature, eyesight. Driving with it always provides me with the most confidence. The AWD comes with standard configuration of this car also make your icy driving safer.
I have been going to this dealership to get my car serviced since I moved to Colorado 6 years ago. I have worked with Mathias almost exclusively throughout that time and must say takes service to the next level. I live up in Fort Collins but will still only take my 2012 Forester to Flatirons Subaru because of the friendliness, expertise, and guidance Mathias has provided over the years.
Best car I’ve ever had and I have had four Subaru’
by SubaruForesterFanKayB from Snoqualmie, WA
January 3, 2019
I love it! And have since I bought it a year ago. I loved my other three prior Subaru’s, but this one is overall my favorite because of all the room.
We've bought 3 Subarus from Flatirons, and I'm sure number 4 is only a matter of time. Ian was great to work with - very responsive and helpful. Highly recommend these guys!
Feel very safe
by EllenM from St Louis, MO
December 25, 2018
I love my 2018 Forester. I’m only 5’ and the seats are very comfortable. Don’t really like the Navigation - can’t seem to make it work. I have 2 friends who also have a Forester, all of ours are green. Only thing negative is the rear windshield wiper. When I go through the car wash, the portion that doesn’t move, pops off. I’ve lost one and now I have to put painters tape over it to keep it in place.
Ian worked with us to help us get just the car we wanted at a good price in a short time. He is very good at explaining the high tech and safety features and handling the whole thing quickly and painlessly. He has been great following up so far as well to help with little glitches we experienced.
Very Reliable Vehicle.....but ?
December 21, 2018
Example: The gps/map system is not intuitive to easily upgrade maps! Subaru seems unable to inform customers when new maps are available? Using the Subaru app Subaru Toolbox Gen2 is not very user friendly.....a poorly created app period! Connecting to your personal devices through STARLINK is a waste of time and unreliable. Why Subaru uses this poorly designed software and not Apple Car Play, used by most other car manufacturers, is questionable! It would be truly nice to be able to link my IPhone to the Gen2 headunit display but.....no way? Seems the electronics of this car is for Android devices primarily and not Apple friendly!
Our sales person, Ian Mangan made purchasing our Subaru painless and seamless! He worked with us to provide outstanding sales help. He also explained the new features of the Subaru we purchased.
Went from always driving compact car to this SUV
by JB fun from Minneapolis, MN
December 11, 2018
I was'nt sure I would like a SUV as I always drove a compact car, but decided to try it as I am shorter and needed to see better on major freeways and roadways in the Metro area as I would have large semi's, trucks, other Suv's in the lanes surrounding me. Oh what a difference-love it that now I can actually see everything so clearly. The car is easy to get in and out. It rides and feels like a luxury car. Has all the safety features plus.
Thank you so much Hossam for making our purchase easy and walking us through the finance process. You are very helpful and professional and it was a pleasure working with you!
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