Used Subaru Forester for sale near Midlothian, VA

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Everything went quick, no drama. Great experience.i wool recommend this dealer to anyone interested in buying a used and new car. Mr. Steven Lerner took the time to explain the process real well.

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

Dealt with Carlos and staff and had a great experience. Would recommend this dealership to friends and family.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I was between a rock and a hard place after my Honda passed away-it drove itself to its demise due to the handbrake not on tight enough. So I had nothing to trade, no leverage. I know Subarus owned many Outbacks and they go forever. The problem is I'm 5' tall and this car is too big for me after the Honda and a Miata I have. I had 2 big dogs and felt the car would be great for a dog owner. Which it is. One dog rode on the back seat (covered) the other had the back to herself. Great for a dog owner. If you need a crate there's plenty of room. This would be a great vehicle for a children or pet family. I only have one 10 yr old dog left and this uses too much gas for me to consider a practical vehicle.

Very good facility, efficient operation and and employees.

Love my 2018 limited Forester , Great as you the very comfortable love how it drives good gas mileage so far.. highly recommend this car great for transporting kids also… Very quiet driving experience

My fist experience at Hyman Brother 8066 West Broad Richmond Virginnia. The sale person Leon Jones was very helpful along with John helping with finances. I would recommend Hyman Brother to every one.

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

Went there for a test drive of a 2024 UX250h. Great salesman, very informative and patient. I told him I still wanted to test drive a Prius and he was nonetheless very helpful. Good deal but decided to wait.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

Spontaneous windshield cracked to 2 1/2 feet in just seconds! No stones seen, without warning, bang. The part cost $850.00 more for eye-sight calibration! Subaru dealer said total cost, around $2000!

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

This is my 2nd time buying from Hyman and I?m definitely doing it again

I've had three other Subarus and this one is my favorite. One of the best parts about this car is how spacious it feels inside. The tall roof combined with the panoramic sunroof bring the outside in and make for a happy drive. It also has the famous Subaru boxer engine and AWD. Road noise is a bit louder than competitors, but that's ok to me because it makes the ride more fun. Also like the Eyesight suite of safety features. It adds a level of confidence to my commute. It also holds a lot of cargo when it needs to do it.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Mechanically reliable. Decent gas mileage. Headrests block line of vision. Sideview mirrors can be difficult to adjust. The most uncomfortable seats of any automobile I have ever owned. Lots of cabin noise both city and highway driving.

The customer service was exceptional during purchase of my new Outback.at Hyman Brothers. The sales person was very knowledgeable, answered all questions and did not pressure me to purchase the vehicle. Everyone I encountered was professional and helpful

One of the best cars I have ever owned. It drives like a dream, has more get-up-and-go then I ever thought a 4 cyl. could have. I make a 3000 miles trip from Texas to Utah in may and averaged 34 miles per gallon. I would recommend them to everyone.

Outstanding from start to finish! Professionalism and Service were top notch. Salespeople were knowledgeable and courteous. A first class experience that any car buyer would appreciate.

Next to top rating in Consumer Reports. Lives up to its rating 100%. Only concerns thus far, after three weeks of use. 1) takes time to learn use of various electrical and mechanical controls -- after 20+plus years of VW Jetta ownership, "a lot is different." Just have to be patient learning all the new features. 2) Auto-safety features (staying in lanes, braking distance warning, etc.) are helpful to some less-attentive drivers but annoying to this long-experienced user. Fortunately, they can be turned off and stop the chirping.

Super Dealership !! We are customers since They opened this location and Service is always fantastic. Recently we bought brand new model Outback 2020 and Salesman ADAM WALTON was so helpfull THANK YOU SUBARU GUYS !!!!!

I just bought my 3rd Forester from Freehold Subaru. I had a great sales experience with Yuliya and explanation of the car from John. Very happy with this dealership since moving to Freehold.

I took my Subaru Outback XT for its first check-up today. The friendly staff went out of their way to make me feel welcome and to make me feel good about buying a Subaru! I'm sold on the service and the Subaru!

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

My recent flat was a reason to test Subaru Roadside Assistance. My Outback was picked up from my home and delivered to the dealership on a Roll-back. The Service Department took great care to make a replacement tire match the other three tires. The result was worth the wait! The service staff were polite and efficient, as always.

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.

Excellent service and communication with me about the needs of my car. Did not try to over sell service.

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

Most amazing service department ever! Friendly faces and so eager to help in anyway possible! Mindy is the sweetest soul that makes her customer’s family. Even answering and returning phone calls on her days off to ensure the best service possible. The techs also do an amazing job and my Subaru is always kept in tiptop shape. Thanks so much to the whole service department

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!