the service was excellent. They made it so easy to purchase my daughters first vehicle. We did a test drive on Friday and purchase on Monday!
Everyone was very helpful especially Zach, Joe and Chris
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
The team went out of their way for me. Mike did a wonderful job making this a very simple transition. I would recommend them to everyone.
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.
This is my second Escape
by Blu 2 from BATTLE CREEK Michigan
December 29, 2018
I had a 2009 loved it now i bought a 2016 Escape could nt be happer roomy great pickup very good on gas love the new design and the backup camera and i can sinc my phone to bluetooth im in heaven.
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
This car is very reliable
by Kristi from Harrisburg
January 10, 2019
I love this car. The style and comfort is good. It's clean, gold color is easy to spot in parking lots and the car is good on gas
Second car I have bought from there and each time I had to have repairs made within a few days of purchasing. Now even not two weeks later it needs an oil change as well. Few days after I got it home I took it back cuz it needed brakes and rotors.
Reliable and Enjoyable so far
by escapedriver from Regina, SK
January 1, 2019
Bought this vehicle used about a month ago to replace a vehicle I had totalled. It is fun to drive and has lots of space and is comfortable. Looking forward to driving it as long as I can
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
It was the best car for the money.
by Ms. Bardot from Sierra Vista, AS
December 30, 2018
I liked this 2010 Escape so much that I purchased a 2018 Ford Escape on 5 December 2018. Unfortunately, the 2010 was totalled September 2017 which is why I bought another. However, I do not like the 2018 vehicle design. This 2018 reminds me of a fish without its fin. There is less rearview vision with the 2018, than with the 2010. I keep hoping Ford will become original again and get square! Otherwise, Ford Escape looks like a Toyota! And, that is not good.
If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again!
Best car I ever owed
by Michele-Eagles Fan from Hamilton NJ
November 26, 2018
It’s great. Fully loaded & drives great. I love it. Best car I ever owed. It has everything u possibly want in a car. ’
I tell you the truth these guys are legit. If you don't want to get ripped off, if you want a quality car and want to deal with people who actually keep their word in this day and age, Northbrook Auto is the place for you. I recently purchased a Ford Xscape 2008 from Northbrook after my Ford Taurus was totaled( which I also brought from NBA) When I decided on the Ford Escape, I asked if I could have it looked at by my mechanic they didn't bat a eye they answered yes (I am a woman who knows nothing about car's but how to drive them.) I Loved that; first because it let me know they had nothing to hide and secondly because they fixed want was found to be in disrepair at cost. (I have to mention that I had gone to another local used car dealership and asked for the same privilege and they declined to allow me to have a mechanic look the car over.) They didnt fixed ever little thing but the important things. I could go on and on about but I'll just end with Northbrook Auto is a Quality Used Car dealership.
Great suv to escape in
by lacam68 from Galesburg Is.
December 8, 2018
I am very pleased with my used purchase. Love the metallic blue exterior love the comfort. Enjoy the features. Very useful to travel to work. The radio is good. Handles
Really nice. It’s a 6 cylinder and good on gas.
I love my 2016 Escape. It's just the right size for my needs. It's has good looks and is comfortable to drive. The interior controls are within easy reach and easy to use. I love the navigation system and it is easy to use. I'm very pleased with this great SUV. I trade in my sport sedan because my old joints did not allow me to slip easily into it. My Escape allows me the ability to slide right in.
Parrish Ford is the place to buy your vehicle in the Richmond region. Experience a professional and laid-back, down-home dealership. This is how buying a car should be, no pressure, no gimmicks and the only place around that doesn't charge the infamous "processing fee." JB Hodges was great to deal with and got us what we wanted for a price that beat every other dealership.
by wigke36 from Youngstown ohio
January 8, 2019
The escape was a good addition. It a comfortable car and it the first time for keyless and a remote start. It’s a very reliable car and good in bad weather.
Always a pleasure doing business with JB Hodges and the Parrish Team! Just like family! Thanks for everything. This dealership has my familys loyalty. Angel
Cute Future Family Car
by steph mcd from baltimore, md
December 19, 2018
This car was purchased with a future family in mind. It is very roomy and has a large back trunk area. I regularly drive to and from New Jersey and the seats are very comfortable. I used to get back aches about halfway into the trip but I don't even notice any aches with this car. I love the foot-activated lift gate.. great for loading and unloading groceries! I've been getting pretty decent gas mileage for an SUV (24.6 mpg). I'm happy with this car and I'm sure I'll have years of safe & enjoyable driving!
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Special thanks to Mo and especially Ryan at priority in Petersburg. They did a great job helping my son purchase his first car. We will be sending everyone your way.
This is the sturdiest, well built car I've had.
by 123badback from Riverview, FL
January 7, 2019
This SUV is great. Super lumbar. Drives great. Doors are very heavy so I feel very safe. Well built. No problems. Handles well on highway.
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