I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Bought this car so I wouldn't have to buy again.
by Bern from Thorton, CO
November 12, 2018
I bought this car so that I wouldn't have to worry about buying again any time soon. Great mpg, safety, and AWD. Checked all the boxes for me.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Subaru Makes A Solid Vehicle
by Denver2019 from Aurora, CO
January 6, 2019
This car meets all of my needs. I especially love the way it handles on the highway. It drives smoothly and is quiet. I love the Starlink system that links to my iPhone. For the value I feel that you get a solid and reliable car.
The dealer picked up and returned my car. The service was timely and the car was cleaned very nicely. Overall I am pleased with the service.
Good Bank for your Buck
by JoshC from Harrisonburg, Virginia
January 18, 2019
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
This place was amazing. I don't have the best credit so I went in with low expectations but high hopes. I walked out with a 2018 car and payments I can afford thanks to everyone working with me from the car to the insurance. Thank you Danis
It's OK but I miss my old Honda
by Meowcat from Newmarket
November 7, 2018
It's fine. I like the heated seats. But not enough pickup and there's persistent issues with rattling noises in the car. My 1997 Honda was not this bad! It handles well in the snow. It's reliable so far. But I wish I hadn't bought it.
I never imagined having such a good car buying experience but after dealing with Adam and the staff, it was clear why they have been around so long. I got exactly what I wanted and no fuss. This is the real deal dealership.
Great car, very reliable, funky systems
by clriddle from clriddle
January 11, 2019
I absolutely love my 2015 Impreza, it's extremely reliable in all types of weather thanks to its AWD system. I've never had any issues with performance or with its comfort. My one issue is slight and more surface related, but the screen and the operating system is very wonky. Their standard Starlink system doesn't work very well in this model, although I believe they did a lot to improve it in later models. Small complaint, but otherwise I've thoroughly enjoyed my car and would recommend it to anyone.
This is the third Subaru purchased from Rafferty. Excellent sales staff, informed, and they LISTEN ! Service has been on time and courteous. New facility is beyond words!
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
Buying a Subaru?... Rafferty and Keith Harden are Tops
by MarkKramerRN from DealerRater.com
November 30, 2018
4.9 (932 reviews)
The straightforward professionalism, honesty, and upfront pricing at Rafferty Subaru in Newtown Square was what sold me. First off our salesman Keith Harden did not waste any time finding out our needs and matching us with a deal within our budget. Rafferty Subaru is the only certified Costco Auto dealership in the area. Costco has a prearranged below invoice pricing on used, CPO and new Subaru's... no haggling necessary. AND Rafferty stands behind the Engine and Powertrain for LIFE beyond the manufacturer warranty. Newly remodeled dealership with full service center, parts, and customer lounge is refreshing as well. Met Kevin Rafferty as well and can tell the many reasons this dealership has been in business for 40+ years. Feel free to use me as a referral and make sure to ask for Keith Harden in sales.
by austinsamb from Chester Springs, PA
November 30, 2018
Good small family car. Wasnt as stable as I thought it would be on highways next to big cars. Maybe because it is a small car and the wheelbase is small.
We had a horrible experience turned into an incredible experience and are enjoying our new car! Thanks Andre and the entire group of people who turned a bad service appointment into a great overall experience...beginning with the service manager reaching out to see how they could make it better...then working with Jessica online to set the appt...super easy! Then meeting and working with Andre...AMAZING experience...Jim was great and Bob Rafferty even stopped by....We will be back and recommend as much as we can!
This is my first Subaru and I love it.
by neila jean from Salt lake City
December 26, 2018
My Subaru has all that I want or need. I am very impressed with my impreza. She is easy to drive, safe and has all wheel drive.
I had a great experience today with Tom & Dan. They couldn???t have been any more helpful! I would definitely recommend using this dealer for your needs!
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
Miguel was very helpful, he has great customer service and helped me get a really good deal on a car! I was very pleased and greatful for his help!
A lot of functionality for the price
by JamesP from Peoria, AZ
January 21, 2019
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
Very friendly staff, worked with Miguel, attentive and accommodating. Nice variety of cars, willing to let you test drive as many as you like. No pressure to buy. Only downside paperwork took long time, come prepared with all necessary info.
So far so good, only own this for 5 days.
by SuzyQ from Bayside, NY
January 24, 2019
So far so good I haven't had it long enough to say. Only 5 days.
Drives great still getting to know all the bells and whistles.
Miguel was my salesman he listened to what I wanted what my budget was and picked a car out for me came in another day test drove car it and loved it. I actually felt bad with him having to deal with me but he was fantastic !!! Great experience would highly recommend this dealership. Never had the pressure put on me to buy anything. It???s like I was shopping with my friend :) thanks Miguel ;)
First Subaru owned - so far so good.
by TM from Lancaster, PA
December 31, 2018
Have always admired Subaru's legendary reliability and AWD, so it was an obvious choice when I needed to buy an economical AWD commuter for my wife.
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
Fun reliable car great for all weather seasons.
by Kyle from Groton, CT
January 27, 2019
This car is fun to drive being a manual transmission with plenty of torque. Super reliable in all weather conditions. Fun to visually mod with tints and rally car features. It is very safe and looks great. I own this car currently and love it so much.
by Extremely satisfied customer from DealerRater.com
November 28, 2018
4.8 (174 reviews)
I had to locate a vehicle quickly since my vehicle was totaled. I inquired about a van online and received an immediate response. Joe took the time to answer my questions and set up an appointment for me. I received great customer service from Parvaz and Vince in getting the deal done. Throughout the entire process they kept me informed, answered my questions and helped me find the right vehicle for my needs. I can honestly say they all reduced my stress level considerably in this experience. I can???t thank Vince, Parvaz, and Joe enough for their professionalism and assistance. I will recommend you to everyone!
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
Very reliable car
by Great car from Blaine, MN
October 19, 2018
I leased the Impreza for 3 years and not a single problem. That’s exactly what I would expect from a new car. Never had zero problems before. What a great car for the money.
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