RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
Stephen was very accommodating and helpful when helping my purchase my first vehicle. He took my budget into consideration, showed me all the options and found another option when one fell through. He was extremely responsive through text/email and was able to meet me at the dealership on his day off. He let me sit and think on a few options without pressure to buy. He made the process very easy and was super thorough. I would recommend Stephen and Shortline!
Jonny made the car buying experience welcoming and easy. He is so very personable and knowledgeable. He showed me all of the features and made sure I knew I could get back to him with questions. I was brought into the Shortline family. Thanks, Jonny! And thanks to the rest of of you who have reached out to me.
Such a great experience! My sales representative even picked me up because i needed a ride and she stayed with me the entire visit to make sure i was taken care of. No haggle, no craziness and she got me the best rate. Alice was amazing
Buying a car from Shortline isn't like other dealerships I've worked with in the past. The entire team went out of their way to find the right car for us. We never felt pressured to make a decision. It was an enjoyable experience. Dan was awesome. He couldn't have been more helpful and dealt with our crying 10-month old for most of the test drive. I would 100% buy a car again from Dan.
Jonny was very helpful in assisting us in buying our new Crosstrek. Even after we had to wait 3 months to be able to make this purchase, he was still eager to assist us. Would recommend this dealership and him to anyone looking for a new Subaru.
Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
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