The Service Department at Town Subaru in Englewood,NJ has provided exceptional service. I rely on their expertise and have been very happy with their service. They also provide the type of customer service that reflects not only a care for the service but also for the owners of the vehicles. This is something that is positive and refreshing. Thank you to Woody, Joelle, Kelsey and Rudy!
I visited a number of dealerships in New York and New Jersey before coming to Open Road Subaru. It turned out an excellent and stress-free experience at Open Road Subaru, thanks to Raphael Medy, who was professional,warm,friendly,patient and accommodating. Raphael
was very receptive to what my needs were in a car. He went above and beyond to assist me. I did not feel pressured once during my entire time with him. No hard selling which I really appreciated. As a result, I left Open Road Subaru a happy and satisfied owner of 2018 Subaru Outback.
I will definitely recommend Open Road Subaru and Raphael Medy to my relatives and friends looking to buy a new car.
I would like to thank Raphael Medy at open road Subaru for excellent service ...Help me with every question I had and answered each one .....love the service one guy I know I would go back to again and questions or service needs ....
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 3, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find.
I???ve always been quite skeptical regarding the used cars and particularly trade-in scheme, but my wife convinced me to give it a try. We found AMG Auto and their website and after a quick chat with their employee, Taji decided that it???s worth trying. So we chose the vehicle that fit our demands regarding price, size and so on, completed all the procedures with the financing of a deal and are now very happy with our new Infiniti JX35.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
We just purchased our second Subaru from Julian Gill at Westchester Subaru (we've owned 3 total). He's a gentleman and a true professional. First, we looked at the inventory on their easy-to-use website, which includes prices. Called Julian and he guided us thru the options. He does all the work for you! Our new Forester was ready at specified time and we had a positive experience with their finance professional. A great car from a great sales associate at a great dealership, and at a very reasonable price. In addition, I've been using their service department for about 20 years. It too, is run very professionally.
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