Used 2020 Subaru Outback for sale near Groveton, VA

Really like the staff, and the manager. Especially SooAh was very friendly and easy to work with. He was very professional and walk me through every step with all the details my car needed. I greatly appreciate their honestly about why the Audio and Connectivity wasn’t working and it has to do with one of the service they’ve instituted after purchased.and I will recommend them to friends and family and I will always trust them with the service for many more years to come. Thank you all.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Very responsive and attentive to detail on what I need. Waiting room is also very welcome with coffee machine, snacks and water so i can focus on work while waiting.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Great service! Edgar do took care of me. I had a great experience with coons

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

We bought a new CR-V from Mike D. and we are happy. So, I just wanted to thank Shuhib R. for sitting in for Mike D. on this past Sunday, 3.10.24. Shuhib answered further questions on how my new CR-V works. Nice team work! I look forward to coming back for our car service maintenance, and will recommend checking this dealership to anyone. Thanks!

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Recently list their cars at Cars.com; they have honest and effective communication with buyers.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Always great customer service! Love how I can ask for an explanation and get a straight answer.

I received exceptional service from Sheehy. Shabir was my sales associate and led me through the process without a hitch. I told him what I was looking for and he delivered without any tricks or gimmicks. The entire dealership was helpful, pleasant and offered efficient service. As a woman buying a car, the fact that they were respectful was very important to me. I had gone to another dealership but didn't get the same tone. The manager at Sheehy was knowledgeable and understood how to close a deal.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

High quality service department. Our service rep David was incredible and honest. He kept us informed throughout the process. Our car was repaired in 24 hours. Highly recommend.

Buying process (Kevin, the sales consultant and Larry , Internet sales director) were great. The financing process should have been shorter, but overall great value for the money.

Me and my wife Bought a 2015 Lincoln Navigator and it is so very nice right now we on a Road trip to NY. I Love it

arman was an amazing salesman he showed me the ropes when it came to my first car purchase

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Recently purchased a Soltera. Sales rep Jay Adorno was the absolute best, guiding us every step of the way. Made the purchase real easy and satisfying. Ask for Jay next time you’re looking for a Subaru. He will take good care you.

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!