Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
This our third purchase l that we have made from OBrien Mazda. Om our last purchase, my wife and I delt with Chuck Grillo Chuck was very pleasant to deal with. He was able handle all our concerns. I fell he went the extra mile ensure our satisfaction. My wife and I were treated well by all O'Brien staff. I would and have highly recommended Chuck Grillo and OBrien Mazda to others.
First Subaru owned - so far so good.
by TM from Lancaster, PA
December 31, 2018
Have always admired Subaru's legendary reliability and AWD, so it was an obvious choice when I needed to buy an economical AWD commuter for my wife.
A fairly straight forward experience. Low pressure, willing to bargain. Only issue was that car was not completely serviced and ready to go when we picked it up, which was corrected on the spot
Very reliable car, very durable.
by DaveR from PEORIA, AZ
December 21, 2018
This is a great in town and off road vehicle. It seats 4 comfortably and 5 in a pinch. The visibility and ease of entry and exit are great. Highly reliable and low maintenance costs. I wish it were a little larger but I shouldn't complain as I bought it partly because its gas mileage is good - ~30mpg.
Shopping for a replacement pre-owned vehicle can be a bit tense. I walked into the preowned showroom and some how found myself walking toward Mr.Anderson's desk . A warm and sincere greeting was extended ... and I felt at "home" . We were not certain of what we wanted but narrowed to the one model of two builders . We did not purchase from John Anderson and O'Brien .. but had the pre-owned of choice been there we would have done so . He called in follow-up and was most cordial in wishing every success with our choice . He is a good man and an asset to this company and I will stop again soon when our 2nd vehicle is replaced
Most reliable car I’ve owned. Safe practical vehic
by Mcmichaelpants from Vernon, NJ
January 6, 2019
The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG
JT was awesome! I never felt pressured or awkward at any moment. He made the experience very easy. I shopped around at a couple other dealerships and they made me feel pressured or didn???t want my business at all. I will come back to JT and O???Brien for my future purchases!! I LOVE my Forester!! Thanks JT!! HAKUNA MATATA!!!!!
Very Reliable and great gas mileage
by Matt N from Omaha, NE
January 5, 2019
This is the 2nd Legacy I've owned. They are fantastic vehicles, no issues, does better than imagined in snow. I've already purchased my 3rd. The only reason I get rid of them is because I drive 30k miles/yr and I don't like having vehicles over 100k. I averaged about 32 mpg over the life of the car (mostly highway).
Ariana was very helpful, laid back. Was informative and if she did not know something, she would not hesitate and find out the answer. Would recommend her to anyone i know.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
Energetic Staff and Great Genuinely Friendly Service!
by ArchitectZ from DealerRater.com
November 21, 2018
We just purchased a brand new Subaru Outback Premium sedan with the help of Ariana!! She was VERY friendly and conscientious and handled all of the complexities with great competence!! I recommend her by all means for your new car purchase! She is excellent at all those important details and makes buying a new car a definitely pleasant experience!!
by WRX Owner from New York
January 9, 2019
Drives like a dream. Can be a daily driver, and a nice calm ride. Also can have fun, and not beat on the car. Just fun, safe, and solid car. It's price point is really aggressive, for the quality of this cars performance. Interior is not "luxury", but the driving experience is amazing.
Just recently bought an Ascent and had the opportunity to experience the service deptmartme t and O???Brien Subaru. Robinson did many back flips to ensure we were happy with the service brewing done. I highly recommend this department and their ability to recognize good talent in promoting Robinson to service advisor!!!
Superior for low back & mobility issues.
by MartiJP from Dayton, Ohio
November 22, 2018
This car met our family needs. Gas mileage is very good for commuting and very supportive for passenger comfort. Wide doors for easy entry for physically impaired passengers, and loads of leg room. Although better than most, the thickness of the descending support for the right arm rest puts uncomfortable pressure on lateral knee bone. Must adjust seat to partially avoid.
High tech, good looking, efficient, safe, stylish.
by 316Kyle from Wichita, KS
November 5, 2018
The Impreza equates to an inexpensive vehicle with great safety and economy along with more bells and whistles than other brand vehicles in the same price range. The vehicle holds it value better than most brands and cost less to own over time.
I can’t believe this car is so cheap. I thought about buying one for 18 years but just never got around to driving one till last month. I had been shopping for a new Volvo V90 R Design T6 but was afraid I’d miss the manual transmission. So, I took my wife’s advice, drove 90 miles away to a Subaru dealer and was hooked as soon as I cranked it. Seriously.
I’m a realtor, so I drive a lot. This car puts a smile on my face every time I get in it.
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
Amazing sedan for the snow! Drives well. Great features. Really the only thing that’s missing for me is the automatic lock once the car is in drive and moving. You have to remember to lock the doors. Otherwise, I love it!
6 months after purchasing my Outback, I was involved in a serious accident. It did it’s job protecting me and my 4 legged passenger. It is my tank, and I love the AWD. I work in rural Home Health care and I have yet to get stuck or stranded where others have been. I love the space of the hatchback as I travel for a living.
Our salesman was Wayne Clarke, and I have to say it was the best experience I have ever had. He was very personable and knowledgeable. He was never pushy and was very accommodating. Overall all lt was a great car buying experience.
by Damian from Waukegan,IL
January 12, 2019
This car is just a load packaged car. Better then my 2013 limited. Feels faster for a 4 cylinder. Feels so luxurious like a Acura. So big and spacy. It just a good car.
Appreciated the shuttle service, driver was very nice too.
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
My rating is based on Craig???s work. He answered all my questions. He walked through the lot and looked at every truck with me until I found the one I wanted.
I love it
by Racheth from Miami, fl
December 29, 2018
This car is amazing . Driving it is an incredible experience . The only problem is that the rear seats part is a litle small.
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