I travel 10 miles to go here for service because the dealership is small and has a friendly atmosphere. It is easy to get too and even in high rush hour traffic times there's no problems getting into the driveway and finding parking. Unlike the larger dealerships across the Island, Metric is an independent (just Subaru) and is truly hassle free. It has less customer volume which enables them to focus individually on getting things done. Service is typically done faster than the original estimates. When they say an hour it usually means 35 minutes. Its the dealers job to make money on services. I get it. However it is cost competitive with other dealerships in the area. I'm still waiting on their new facilities proposal to be built as the building is old and needs updating. The service waiting room is small and you will need to walk about to stretch your legs as it's too tight for tall folks to extend knees locked. The waiting room chairs need to be updated for longer sit ins, they serve their purpose for 30 minutes tops. What really is nice, is your free to walk the facility and grounds while waiting with out an employee asking if you need help every 5 minutes.
I purchased a new Crosstrek from South Shore Subaru and the entire process was extremely enjoyable. Michal Dymnicki answered all my questions when I first speculated purchasing a new vehicle and kept in contact without being overbearing. He pleasantly worked around my schedule to set up a test drive and ultimately a finalization of purchase. Michal was very professional and he thoroughly explained all of the features of the vehicle as well as all the services provided by the service center. When I picked up the Crosstrek, Michal helped set up Subaru Starlink and connected my phone so that when I left the lot, everything I needed was already good to go. South Shore Subaru's staff was very friendly and made purchasing a new vehicle easy and pleasant. I highly recommend the dealership and Michal to anyone looking to purchase a new vehicle.
Gary, from Lindenhurst I went in to South Shore Subaru in Lindenhurst and I pick up a 2019 Crosstrek in dark gray. I took it for a ride and I was impressed and I love the car.
The Guys are Great it s like you known them for a long time, if you are looking for a Subaru you have to go to SOUTH SHORE SUBARU. Guys Thank You Again ,Gary Herrmann
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
Alex was the person I sealed with at Ramsey Subaru. From start to finish, he went to the extra mile to identify the vehicle I want and worked to get it with the reasonable price point. After the car arrived to the dealership he immediately set up the appointment to pick up the car which I couldn???t make due to my flight arriving late from overseas. He still accommodated us same day even they were so busy and delivered the car to us without any issues and problems.
Just purchased a CPO Crosstrek last night. The total experience was terrific. We never felt that we were being given a sales pitch. We went in knowing what we wanted and there was never an attempt to talk us into anything else. All employees were professional and efficient. It began with Karen at the front desk. She was friendly and accommodating. Then we took a test drive all over Ramsey with Christopher Fuchs. It wasn't just a quick drive. Chris answered all technical questions about the vehicle. We got a real feel for the vehicle. Then we worked with Alex Petrushin for the trade-in and the purchase. Alex was fair with us and efficiently completed the required paperwork to get the deal moving. He was knowledgeable and friendly and top notch. Then we sat down with Michael Pandolfelli for the financing end of things and Michael was also efficient and friendly. There was one last gentlemen that we dealt with and not sure of his name who assisted with the app along with Chris. Another pleasant and helpful person. All in all I would highly recommend this dealership to anyone. This is our first Subaru and it will not be our last because of the great experience at Ramsey Subaru! Well done Gentlemen!
We were referred by friends who are Subaru ambassadors and Alex and his team took great care of us. Fair price, knowledgeable staff, and an efficient process had us in and out with a new Crosstrek in less than 2 1/2 hours!
I had been searching for a new WRX for months trying to find the car that fit my needs perfectly. My one and only was at Ramsey Subaru. Even though the dealership was just shy of two hours away from my house, we still decided to complete the deal with them. Alex, Brian, Chris, Michael, and Emmanuel were all a part of my car buying experience and it was exceptional from start to finish. They made sure that I was aware of all the options I had in front of me and answered any questions we had. There was not a single moment where I felt like I was being involved with pushy salespeople or forced into something that I was not comfortable with. I am certainly a Subaru owner for life...
Shopping for a Subaru at Ramsey was so seamless with Alex. He really makes it look easy! I went in there thinking it would be a long daunting process, but Alex was SO PATIENT with all our questions, concise, to the point, honest and straightforward right from the beginning. He also never failed to miss any details. Everyone who we interacted with at Ramsey were professional and friendly. The customer service is truly phenomenal and unlike any other dealership. Not only did they provide me with a great price, but an even greater Legacy! I love my car and can't wait to come back!
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