Got into a new VW Atlas last night, second VW from this store, and same great experience. Michael Cray was great to work with. Dan McCoy made the deal work, and Steven Porter in finance was a pleasure to work with as well. I would definitely recommend this store to anyone looking for a new VW.
I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.
My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
I bought my son his first car. John was very patient and made sure we were given the information and then the privacy and time to review the information and make our decision. We felt informed and confident about our purchase when we said yes.
I was out looking for a car for my son and came across a Mazda 3 on cars.com which led me to the Subaru dealership in Chandler. I was dreading going but pulled up and was met by an amazing car salesman named Tom Darby. He was really nice, not pushy (it must have been a PA trait), and honest, while on my test drive, I told him I was not the type of person to dicker over price so this was what I could afford and if he could help great, if not that was ok. He was amazing to work with and needless to say, my son drove off in that Mazda that evening. Tom Darby and the people at that dealership changed my perspective of buying a car, it was easy and they made it a memorable experience for me and my son. I will definitely do business there again and will tell anyone looking for a new/used car to check them out as well. Thanks again, u all are Amazing!!!
Walked in wanting to purchase a new fuel efficient car and was helped out by Darby. We told him we were looking into the Impreza, Legacy, and maybe the Crosstreks but wanted to keep our budget down. He talked to us asking us what we looked for in a car, what we would be using it for and what kind of technology we used to get a better idea of what fit our needs. What I really liked is he took us to each of the cars and broke down what each one had versus the other one and made it easy to understand how each of them worked. The best part was that he wasn???t trying to upsell one or the other or try to showcase a more expensive car, but rather listened to what we wanted at the best price. He made the whole car buying process so easy and stress free and never pressured us to sign or buy on the spot. He let us take our time to think about it, answered all of our questions and worked his hardest to get us the price we wanted. I also felt very comfortable conducting business with him and never felt like something shady was going on or I was getting scammed unlike how other Subaru dealerships in the Phoenix area (the Peoria store) make you feel. When it came down to pricing and negotiations on our Legacy, he broke down where everything was coming from and how the payments came to be. Again, unlike other stores like the Peoria store. We also brought our dogs and made them feel welcomed and never looked like he felt uncomfortable or inconvenienced. My husband and I truly feel that he displayed all of Subaru???s core values and represented what the company is all about. If I ever need to purchase another Subaru in the future, I would definitely choose to do business with Darby.
Our primary contact at Subaru Superstore was John Barravecchio. John was very professional and made the car buying experience pleasant and seamless. At every step through the process, their was good communication and transparency. We put an in an order for the Ascent and waited a few weeks for the car to be delivered at the Superstore. John contacted me when the car arrived and we scheduled a time to come in and go over the details of the purchase. The actual buying process and taking possession of the vehicle was very pleasant and uncomplicated. The Superstore supporting casts were most helpful and made steps of learning about the vehicle and the various options available easy and straightforward. I would strongly endorse others who are considering purchasing a vehicle to consider doing so at Subaru Superstore.
First experience buying a new vehicle, and it was wonderful!
by lwonnacott from DealerRater.com
November 12, 2018
This was my first time looking for and purchasing a vehicle from a dealership and Darby made it a very comfortable experience. I went to a few other dealers in the area looking for something similar to what I would be replacing, but the hard-sell sales and the constant phone calls throughout the day when I moved on to other lots was quite rediculous. Darby pointed me in a little bit different direction, from his personal vehicle history and experience, than I was initially intending and it is the best vehicle decision I've made to date. No hard-sell, just honesty and great advice. Couldn't recommend this dealer enough; from the sales manager Mark to the financing step with Brent, my experience was amazing and it took all of the headache out of what was initially a chore.
Very happy with the customer service we rec'd. Buying a vehicle can be stressful but should be exciting. Our experience was great! From starting with our first visit to test drive a few cars to going through finance and then the checking out of our new car it was professional and really expedient yet thorough! Thank you!
Our overall experience was smooth and Tom was not about making a sale. He was very professional and took time to educate us on the vehicle we were researching. We walked off the lot impressed and comfortable with our experience. We went ahead and looked at other cars that day and ended up coming back to Tom and the Subaru leadership. We walked in 30 minutes to closing and closed the deal on our new car. He was patient and the rest of the experience went just as smooth. There was No attempt to up sell anything. True professionals, we will be recommending them to all our friends and family. Thank you Tom and all the Subaru family.
After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.