Great service, nice showroom / knowledgeable staff
by William Lynd from Albany
December 3, 2018
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
Sorry for late review. Wonderful experience with Roberts Auto! I purchased a 2013 Ford Fusion Sport & I love it. Nice ride. Just came from Pennsylvania this past weekend & had a wonderful ride. Love the car & thank you Johnny for changing tires... I would purchase again from Roberts Auto!
needed a car asap, i was in a pinch and didn't have much to put down. i was fearful these guys would put me in something i did not want but had to buy (finance reason) they didn't do this. johnny took everything into consideration and put me in my Nissan maxima and i'm grateful for it. i recommend these guys to anybody. wonderful, pain free experience
thanks Johnny!!!! and thanks to the whole team for putting me into something i love at an affordable price!!!!!!!!!
My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!
I just exchanged my vehicle for another one at this car dealership and was able to take my new car home in less than a week. My dealer was Wael (YL) Abdu and he was wonderful! He was knowledgeable, upfront, not pushy but very accommodating. He worked with my husband and I to get the payments at the price we could afford. Please do yourself a favor and ask for him if you're looking to buy another car! Highly recommend it!
Absolutely everything amazing! Felt very comfortable with sales associate...great sales associate, did not feel pressured, great sales associate, everyone in the dealership was friendly, great sales associate, sale and paperwork was straight forward, and oh, did I mention how great the sales associate was?! Customer service to the nth degree!
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
I am a returning customer to Damien within the last year. He is a professional that makes the buying process informative and smooth. He treats his customers with respect and shows enthusiasm about the purchase. I have also recommended friends to see him for a vehicle.
A great job getting the deal done with Eric Rogers at Depaula on my truck finding and getting exactly what I wanted !! Also for great job back in March getting and taking care of my Fiance car !! Thanks Eric very Professional and understanding and listening to what we were looking for and how much could afford!!! And to everyone else on the team for taking the time to explain and understand everything!! Thank you all !!
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
The Service Department treat customers very cordially and respectfully. They take care of all the details making the experience of having your car repaired very comfortable. They gave me peace of mind.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
Awesome car selection. Great value. Wonderful customer service. We have purchased two cars here with ease and confidence. Dave really listened to our needs and matched us with vehicles we love.
Never any pressure.
Best car buying experiences ever!!
Go see Dave and Jon. Tremendously friendly staff and awesome service. Dave helped me get through my purchase on his day off from work texting and communicating with me all day. I got the car I wanted for my daughter at the price I was hoping to pay. I highly recommend. Thank you Dave and Jon.
My truck was towed in non running...repair was done promptly. Truck has run great now.
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