Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
Let me tell you, I've purchased quite a few vehicles in my lifetime. Hanes Auto made this process seemless. They're very personable, which I love. Great customer service. I was able to get what I needed from them without pressure or "creative" sales tactics. I asked a question, they answered it. The Pacifica was in beautiful condition when I test drove it. Clean and very well represented. Sonya Hanes is just great. It actually took me longer to drive to this dealership than it took to complete the purchase. I highly recommend them and will likely go back and purchase another vehicle. Thanks guys!
This was the smoothest and easiest car buying experience I have ever had. The car was clean and in immaculate condition. The sales staff was friendly, professional and very helpful. We were not pressured or rushed and all of our questions were answered to our satisfaction. The hardest part was choosing a car because they had so many nice ones to choose from. We will buy from them again and send our friends and family to see them....
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
This dealership and the people are great. We purchased a truck in Jan 2018 and today we just purchased another vehicle. We drove 2 1/2 hours. Our salesman is really great. I highly recommend this dealership.
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
by David & Tammy Jones from 7840 McGee Trail Tobaccoville,NC
July 31, 2018
I was very pleased with the excellent customer service I was given. Amanda was a Awesome adviser . I felt like she really cared about our concerns and was very open about ways we could finance.
Thank you to Greg, Sam and Amanda for making us feel so welcomed .
And the truck is Awesome
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
This dealership had exactly what I was looking for. My dream truck & thanks to Max & Darius these guys made the dream a reality. They were super nice and extremely patient yet worked hard to get me a great deal in a short time. Max was awesome and very knowledgeable about the truck. Darius worked hard in helping with financing and made it happen. Definitely recommend these guys!!
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