Used Subaru cars for sale near Parma, OH

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Pleasant experience. I was with her, but my 18 year old daughter was actually doing the buying. The salesman "Will" treated her like any older customer, asking what she was looking for and listening to her. He did take the time to explain to her things about financing that most 18 year old people would not know. I was glad to see them talking to her and not to me (Dad). They were able to get her financing for here very nice, pre-owned car. The interest rated of course was a bit high, but I told her to build her credit for another year or so and refinance for a better rate. Unlike some other dealers, I was able to negotiate a bit on price, but it was the best price within 200 miles on that vehicle. I drove almost 2 hours to get there, but felt it was well worth it. I'd recommend them to my friends.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Worked hard with me to get a car within my budget. Explained different options. Very knowledgeable and friendly. This is my second car from them.

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Service staff was prompt, professional and friendly. They did a great job communicating the stays of the work. The car was finished well ahead of schedule.

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

Pat and Will were phenomenal to work with, they were very honest and upfront and helped me with a wonderful car to purchase for my kids first car. Excellent customer service

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Dominic Fair helped us with our lease and get into another car, very professional and helpful

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

The atmosphere was welcoming. Individuals readily introduced themselves even before I made a decision to purchase a new car. Liked the personal touch and ease in finding my way around the Subaru sales space. Matt Harteis was thorough, offered detailed explanations, and professional style mixed with personal touch. Introduced me to serveral employees.

Experienced zero issues in doing business with Crown Subaru. They were professional, efficient, and knowledgeable. The transaction was business like, and the personnel just about perfect.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Great experience,Todd helped me from start to finish,sent me photos and helped with shipping made my experience a pleasant one,

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

Mario did an amazing job helping us get our Honda Accord. He was super helpful and really easy going, made everything feel comfortable and not stressful at all. Everyone at Carface Auto Sales was nice and honest about the car and the whole process. I really liked that the warranty was already included and we didn’t have to pay extra for it. That was a big plus for us. I would definitely buy another car here again. Great experience overall.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

The radio and the heat settings leave a lot to be desired. If you’re looking for a heater setting, you won’t find it. Nothing annoys me more than unrequested updates on flood watch/warning. it just can’t be tailored to exactly where you live. But every 6 minutes is a bit of overkill. And our previous Forester had a tray in the middle storage (glove box). Even though we asked our salesman about that, we have heard nothing. Missing the change tray a lot.

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Fast write up with Jeff, video from mechanic was reassuring my truck was in good hands. Follow up call from Jeff was before time requested was nice. No waiting fast check out when picked up. Vehicle was clean with work done right the first time. Overall very satisfied!

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Dave is always so accommodating and very nice. Would recommend to anyone i know needing a car.

Had this car for seven years, never any problems, very low mileage. Very nice to drive, smooth gas mileage around 30 mpg. Traded it in for a new forester, I actually was ready to cry, when I left it. Very reliable.

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Spontaneous windshield cracked to 2 1/2 feet in just seconds! No stones seen, without warning, bang. The part cost $850.00 more for eye-sight calibration! Subaru dealer said total cost, around $2000!

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Love my new crosstrek! My Impreza was great too but the Crosstrek is more my style! I’ll return to Subaru when I’m ready for a new car!