I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!
2018 Subaru Outback 2.5i Limited Review
Best riding car I have ever owned.
by Paacker fan from Green Bay
May 8, 2019
5
This car has all the latest technology for safety and comfort. Best car I have ever owned. It far exceeds my expectations. It is very comfortable.
I went in looking at one truck and wound up with a much better deal. Kelby and Dan treated me very well and I am very satisfied with my new truck
2018 Subaru Forester 2.5i Premium Review
My 2nd Subaru Forester
by Dave in Mansfield from Mansfield, TXD
May 16, 2019
5
My 1st Forester is a 2009 turbocharged model which is still going strong with 110,000 miles. The newer Foresters offer safety and convenience features mine doesn't have so I decided to upgrade. The 2019 Forester no longer offers the turbocharged version so I opted for a certified pre-owned 2018 XT Touring which has a turbocharger. I love the vehicle but because the turbo is no longer available, the used turbo versions have become quite pricey. I am keeping the old one for hauling dogs, lawn equipment and towing my utility trailer. The new one will be just for people for now.
The vehicle is just the right size. I am 6'4" and would appreciate a little more leg room and thigh support but the Forester is as comfortable as any other small SUV I checked. There is plenty of headroom. The turbo does require premium fuel and has a lower mileage rating. With the turbo and sports tuned suspension, it is a fun vehicle to drive and worth the money to me. In over 10 years, the older one left me stranded only once when a drive belt broke after 100,000 miles. Based on reviews, I expect the same reliability from the newer one.
No pressure, perfect transaction!! Found the exact car I was looking for, took it for a drive, sealed the deal. All the vehicles on the lot looked great.
2018 Subaru Outback 2.5i Limited Review
Our 5th Subaru Outback . . . THE BEST THERE IS!!!
by subaru lover from Torrington, CT
May 9, 2019
5
When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!
I purchased my 2017 Subaru Legacy from Secor Automotive last year simply based on the 30 years of honest and reliable service I'd received for my Saabs. It's a wonderful thing to have trust in a service department! During my most recent appointment my service manager, Jay Fulton, explained that a post card I received a few weeks ago stating my factory warranty was about to expire was a scam. Apparently that happens frequently but it was news to me. Nice to know >
2018 Subaru Crosstrek 2.0i Limited Review
My first Subaru
by Xtrek from Atlanta, GA
February 26, 2019
5
The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.
Emily Mara and a new Subaru Impreza saved the day!
by M1Tanker from DealerRater.com
November 5, 2018
4.5 (1180 reviews)
After 4 years as a loyal Subaru customer, I brought my 2012 Subaru Impreza in for a problem (understandable with 165,000 miles on it!) and found out I needed a new transmission! It was time for a replacement, Emily was hands down the best salesperson I have ever dealt with on every level! Extremely courteous, knowledgeable and professional. She worked with me on getting me what I needed and steered me away from what I didn't, my credit is less than perfect with having recently gone throw financial problems (divorce) and she made the deal happen where others probably wouldn't have been able to! Extremely pleasant buying experience with Secor Subaru all the way around but Emily is the reason I purchased my Subaru there! Go see Emily Mara and you will have a VERY positive experience guaranteed, highly recommended-200%!
Was driving home from working a half day on Saturday on I 95. was driving 98 chevy blazer when 4 of the 5 studs holding the front passenger tire snapped off 17 miles from home. Called a tow truck to get home. I had visited Secor Subaru previously and spoke with Russell Jolly. I had his card, so gave him a call told him what had happened and asked what were the chances of having someone pick myself and girlfriend up and bring us to the dealership. Russell said he was glad I was not hurt nor had I wreaked and said he would be at our house in 10 or 15 mins. He showed us several choices of Forester as we wanted a CPO. We test drove a 2016 Forester Premium with AWP. We both liked it, that was our choice. Russell told us the finance manger was on vacation till later in the week. However he arranged for a loaner till the finance cleared. This is the "Above and Beyond" Thank you Russell and Secor Subaru great experience and treatment before, during and after the sale.
2018 Subaru Forester 2.5i Review
Steer clear of Bloomington Subaru
by AimeeJ from Minneapolis MN
May 8, 2019
4
Great car, but battery died after 6 months and Bloomington Subaru didn't make it easy to get it replaced. This is a known issue with Foresters.
I just purchased a new 2019 Crosstrek and experienced excellent and honest customer service at Secor. Angel was great to work with throughout the process. He took his time, answered my questions thoughtfully, listened to my needs and ultimately earned my trust and business. I shopped around at different Subaru dealerships and ended up back at Secor. I highly recommend this dealership and the Crosstrek!
Was looking to get into a new Silverado however I was getting the run around with a lot of dealerships. I use scranton for all of my service as for Zach is straight to the point with whats wrong and ensures fastest turn around possible. After explaining to him my intentions with my 2015 and all the issues I was having trying to upgrade he referred me to Jeff and Liz. Liz called me and asked me to come in and see what they could do for me. I was hesitant but confident that Scranton Chevy would be the place if any to walk out with a more practical family vehicle. I showed up and was greeted immediately by Liz. She walked through the process/options thoroughly while Jeff did some numbers on my trade. We were able to make things work and it was time to do up paperwork for the 2018 Silverado, and thats where things got a little crazy! Being active duty I was trying to register the truck in a different state but my insurance company could not get their paperwork right after 3 calls, finally did and then we had to change it again... however... liz and jeff maintained their positive attitudes and guaranteed me we would get everything figured out and I would be getting the truck. We spent some time making more phone calls and a few more faxes and emails back and forth until things were right! However it was too late to put ink on paper so I got to go back and visit them again the next day! Once again greeted with a warm welcome Liz and Jeff had everything ready for James and I to sign. James was straight to the point penny for penny. No beating around the bush or trying to cover up hidden fees or sneak anythin past me. He explained in detail every cent I would be paying! All in all I had a great experience with Liz, Jeff, James and Zach. The staff of Scranton Chevrolet Sales and Service are amazing!!! They always kept in mine the best interest for me and made the process as painless and quick as possible. From the phone call to come in all the way up until the OnStar setup and driving ofd the lot I had a great experience and would definitely recommend doing business with these people! You WILL NOT regret it! Thanks again for all that you did for me and you will have my business as long as I am stationed here or in the surrounding area!
2018 Subaru Crosstrek 2.0i Limited Review
never ending radio PROBLEMS since NEW-- 16 months
by FED UP from SASKATOON-SASKATCHEWAN-CANADA-
March 11, 2019
3
I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Subaru Ascent Touring 7-Passenger Review
The new Subaru Assent
by Dave from Sioux City Iowa
May 10, 2019
5
Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive
Vehicle available to be shipped to your home. Contact
the dealership for details.
2015 Subaru Forester 2.5i Premium Review
Very reliable
by Mr suburu 1 from Kcmo
May 10, 2019
5
Dream car.love it .plenty of space, comfortable, powerful vehicle as well. I see my self recommending the same vehicle to other ppeople as well.why not..?
Just love this dealership! Tim, the salesman, no pressure, Manny the GM and Mary the F&I were phenomenal to work with. No issues, no pressure, no games, no gimmicks! That was a plus! I checked out vehicles from all over New England and none of them could beat their price! Special thanks to them all!
2019 Subaru Forester Limited Review
leased 7 of them. never had a problem.
by John A from fIELDSBORO N.J.
May 12, 2019
5
I like this vehicle except for the engine shutting off when stopped. it does have an override switch, but if I forget to set it the engine will automatically shut off. that's the only thing I don't like about this car.
My wife and I were very grateful to have dealt with Zack at the dealership. He had wonderful insight about the Subaru vehicles and pointed out many strong attributes of each model as-well as Subaru’s brand as a whole. His knowledge about each model I had inquired about had actually shocked me.. seeing as I had tried a few dealerships before here and they were not as descriptive on each models features. Zack was a pleasure to have done business with as wel as this dealership as a whole. Great experience and better customer service!
5/5 for sure!
Shopping for a new car is never fun for me- I’m that analytical person that has to run every possible option before making an agonizing final decision. Zack Ford, my salesman at Balise, made all the difference for me. He was patient, accommodating, and was never short or condescending. It made the process easy and satisfying and is probably the main reason I chose my new Crosstrek.
My son had been researching pre-owned pick-up trucks that were for sale. He was looking for a specific type of truck, and found one at Balise. My son called the dealership, and found the representative to be polite, courteous, and helpful with information regarding the truck. Based on the pricing he was told, we traveled from CT to the dealership. Sales Associate Zack Ford and Business Manager Chris Jutras were a pleasure to work with and made this purchasing experience (the first for my son) an enjoyable one.
2017 Subaru Forester 2.5i Premium Review
Great car!
by Mark from Toano
May 12, 2019
5
This is a great vehicle and we're so glad that we purchased one. We've had a couple of minor things go wrong that should not have such as the drivers side visor starting to squeak loudly. All said we are very happy with this car. On the down side there is now standard technology out there that is not available. Automatic wipers are missing and items like remote start and subaru's safety and security package are extra when Honda includes them both free. But my biggest issue is not the car it's that there is no convenient dealersl or service anywhere near me. The nearest service is 45 minutes away. The next car will have to be available locally.
I can't say enough about Sean Sonny and the staff at Balise Subaru. I purchased my 2017 Legacy at Balise and am so happy. Not only do I love my Subaru and refer to it as "the best car I've ever owned", I love how everyone at Balise treated me. They are very attentive and make you feel like you're their only customer. They go above and beyond to make sure you're happy and feel comfortable with your vehicle. Sean walked me through every detail of the interior before I drove off and will follow up to make sure other questions or concerns haven't come up. I'm so glad to be a part of the Subaru family.
Very laid back and easy to deal with. James listened to what we were looking for and found the perfect car for us. Willing to locate the car for you if it's not on the lot they don't try to pressure you into buying something they have there if it's not for you.
2019 Subaru Forester Sport Review
Love my Subaru
by Lillian from Kief
May 11, 2019
5
I like all the safety features. That's what sold me on the car. And it is excellent for the height challenged people. Very comfortable and easy infotainment center.
Our sales associate Zack Ford was excellent. Very knowledgeable about the vehicle we were looking at. He never pressured us to buy and was always available to answer questions that I would text him. A+ for him
2017 Subaru Forester 2.5i Premium Review
Subaru is the new Volvo!
by aaallrighty from Cape May NJ
May 3, 2019
5
Have owned 2 Volvos and the company lost it's spark. Subaru has that spot in my heart now. From the 5 star crash rating (except front passenger seat is 4 star) to great reliability records and good tech stuff I am thrilled.
Our sales Associate Elvis Rodriguez was knowledgeable and put no pressure on us to purchase. "We love our crosstrek" and we would definitely recommend this dealership and Elvis.
2019 Subaru Crosstrek 2.0i Premium Review
Favorite car ever!!!
by Kw2000 from Batesville , AR
May 16, 2019
5
It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.
Zack and everyone that helped with the purchase of my truck was great and made the process very easy. Definitely will be going back to get another car from them.
Had a great experience . great prices and awesome customer service. Joe is awesome and willing to do what needs to be done to make sure your getting the best of everything while shopping.
2018 Subaru Forester 2.5i Premium Review
Best car for everyday driving in the PNW
by TAG from PNW from Eugene Or
April 22, 2019
5
The best example of why I love this car: passing all the stuck in the snow giant four wheel drive trucks in the parking lot at work to easily park and leave as well. Bravo Subaru
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