Used SUVs for sale near New Haven, MI

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

I was searching for a used vehicle and I found the one I wanted at Sterling Heights Dodge and Ram. Kevin made the process so simple and answered all of my questions. I love my new car!

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Service dept was on top of getting me in and out and also provided loaner. Car was done next morning. the grass is greener on the mountain!!!!!

This is my dream car ! I love the leather interior, the color inside an out! The heated seats! The smooth ride! I also got the lex protection an love it!! I highly recommend this car an the service department. Great people!

This dealership is a real treat to visit....great team with great personality, all great listeners who really want to make you happy. Great follow up, communication, really courteous. They listen to what you want, made me visit worthwhile. I will be back!

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Kris Daly and the people that assist him are knowledgeable, helpful, caring and add fun to the experience. They made the experience easy and enjoyable.

I was kind of forced into my 2022 Envision during the inventory crisis post covid. My Alfa Romeo Giulia lease was totaled. I lost the market equity as Ally being the lessor is entitled to retain all over payment. I needed a vehicle quick. Upon arriving at my local Buick GMC dealer I asked what was on the lot long enough they wanted to move. The answer was a Preferred awd Envision in Burnished Bronze. I bought it, was surprised with the "premium sound system" (not Bose). Love the quiet smooth ride. This 2.0 is not the Alfa's 2.0 that is for sure, but I have had no issues getting around or through slow traffic. All in all... I was, and continue to be, a year later impressed. Well done Buick, just wish it had LUMBAR.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Donald Fleming was great start to finish, entire staff was amazing, even met the owner Eddie Hall who took the time to thank us and ask about our experience, Great Job Royal Oak

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

I’m very happy with the way they took care of me and my Jeep Grand Cherokee…excellent service even though I didn’t even buy it from them. Though I Have purchased a Cadillac from another dealership they own, and service there was also exceptional.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Bought 2025 ram, Phil was a pleasure to work with, everything came together and in a matter of hours the deal was done and truck was out the door.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Best vehicle Acura has made in last 15 years. Test drive an RDX Advance SHAWD package on sport mode for 15-20 mins and you’ll be sold. Beautiful airy cabin with pano, and the ELS sound system is killer! 2.0 turbo engine + 10 speed trans are bulletproof. Have my RDX Advance for 2 years now and will enjoy it for at least another 5 years. These are made to last, much like my 2006 TL that I have for over a decade, with 200k+ troublefree miles on the clock.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Scheduled a maintenance visit. I got there a little early and they got me I right away. The maintenance was finished in a timely manner while I waited.

I love my jeep Sahara I put a 2in lift in it and 20 in rims with 35 in wide tires , I took it on a 5000 mile road trip it did great on the highway and over the mountains of Colorado I hit a lot of snow and rain on the trip to the west coast and back to Oklahoma I loved the drive it does not drive like a sport car but better then my work truck does , for the whole trip I avg 20 miles to the gal even with the over size tires on it and the off road is just what you think a jeep would be , if you want a good on and off road then I say this is a good jeep for you

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Extremely professional, friendly and transparent. I highly recommend this dealership to anyone looking for a reputable dealership that will treat you well. Both sales and service are the absolute best!

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Did not end up buying from them but they are very friendly and helpful. They wrote me non stop emails but at least theyre super willing to help.

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.