My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
Could have better seats
by cdmobley1 from Sneedville, Tn
October 7, 2018
The fake leather seats are absolutely uncomfortable. And how is it that a SUV doesn't have dual climate control or rear seat control? It also doesn't have automatic headlights but does have heated wipers. Its 4 wheel capabilities are out of this world though. Still wish it had a V8 and a better transmission.
BOB SPIKE Very helpful with everything thanks again for helping with all the process and make easy and fast work would tell my friends and family about you
by JL4RunnerFan from McLean, VA
August 26, 2018
Love the new (to me) 4Runner! Got this one certified pre-owned. Great handling, awesome space, top notch fit and finish. Loving this ride! Previously had a 1996 4Runner and kept it until 2013 when we needed something a little bigger...have missed it ever since! Now got my 4Runner back, and it's just the right size. Plus I know it is going to last - I've seen my old 4Runner still out and about!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Best car I've owned
by Bedwards from Alexandria, VA
November 12, 2018
It is a great vehicle! I never had any issues with it other than maybe the setup of the cup holders in the front. The third row option and tow package are AMAZING! I loved the handling, and the features with the on board navigation and Bluetooth. Definitely loved the premium sound package too! Very spacious and I could fit my whole family in it. EXCELLENT gas mileage! I would frequently take trips from VA to CT (about 350 miles) and could do it with one tank of gas! Best SUV EVER!!!!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Top of the pack for SUVs
by Ron from Santa Ana, Ca
November 5, 2018
I bought this newer 4Runner, spending the additional money after finding that they retain their value so well that it was hard to save much money getting an older one.
I have owned a Toyota Tacoma for almost 5 years now and I still love the truck and we bought a Buick Enclave for our growing family because of the size and seating capacity, but after sinking in $7,000 in repairs we decided that we would become a Toyota family and went with the 4Runner because that’s what my Wife fell in love with after one test drive, we couldn’t be happier, it looks sharp, drives smooth, and we have the 3rd row in ours which comes in handy for us, the only negative I will say is the gas mileage is not the greatest, but we are used to from our last car, but like I said nothing beats a Toyota
Ours has the Xp package which make it look amazing
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
I'm in love! Meets all my Wants and Needs
by skper609 from Chesapeake, VA
November 29, 2018
I'm so happy I decided to purchase the 2016 Limited Toyota 4Runner. I was looking for an SUV that sat higher up, offered more cargo storage and all the bells and whistles that my luxury small SUV offered. The 4Runner has all of the above! I feel so much safer on the road and can't wait for the family road trips, because we actually have room for all our stuff! I plan to drive this car until it dies.
My Girlfriend and I went in to buy a Prius V. We had already identified the ones available and Willie came out and greeted us. He was polite and knowledgable. He ran in to grab the keys and we ended up buy-in the car. The only downside is we worked the deal with weather tech mats. The front and middle came in the following day, although we were not notified. The cargo area has not arrived yet and it has been 6 business days. I am curious on why the largest floor manufacturers would struggle with the 3rd most popular car in the world. The cargo area carpet is unprotected and is tan, in MN in the middle of winter, that is a long time to wait for a very popular product.
Best off-road capabilities in an modern SUV
by Dwheeler from Arkansas
August 7, 2018
The Toyota 4Runner has many great features and others that could use some improvement. The handling and maneuverability of the vehicle is definitely superior to any other SUV I’ve owned. The SUV could use an automatic rear hatch open and close button and an updated entertainment center screen. All said and done, another great job by Toyota on the 4Runner.
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
Most "solid" feeling vehicle I have ever owned!
by Ethandh from mountains of Maryland
August 6, 2018
I LOVE this vehicle!! It's comfortable and roomy inside. It feels extremely solid and feel very safe in it. I feel it is a great family vehicle, as well!
Mark Jersild worked with me when it was time to replace my 2007 Toyota. I opted for the Camry - Mark listened to my needs and helped me find a great fit. The purchase process was very smooth and hassle-free. I highly recommend coming to him for your new car! Sarah in finance was also very knowledgable, great to work with and offered assistance even after the sale.
I walked into Luther Brookdale Toyota hoping for information to decide whether to buy a used car or lease. Having mainly owned cheap, junk cars, I didn't feel confident in purchasing a new car, but Jake Campbell and the team here helped me squash those fears. I was welcomed back a day later, after thinking through my options. Both Jake and Yuri spent time making sure I understood everything (without ever talking down to me). I bought my first new car, and am delighted with it! This was a fantastic experience, and I highly recommend this team.
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.