Used Toyota C-HR for Sale in Washington, VA

I consistently get exceptional customer service from everyone at Alexandria Toyota's service department. Their caring and professional attitudse makes it a pleasure to take my car in for maintenance. My service point of contact is Mr. Jerry Gerdes and he is absolutely excellent!!! Jerry is knowledgeable about service being provided, patient in explaining the service, realistic about the time estimates for service, informative about service changes required based on unexpected problems identified, attentive to his customers, and he is very personable. He uses these qualities with all of his customers as I have observed him for several years skillfully providing these qualities to us. He makes me feel as if I am the only customer he has as he expeditiously attends to my service requirements with the highest level of skill, efficiency, and professionalism. Jerry is the best and one of the top 3 reasons that I will purchase my next Toyota from Alexandria Toyota. -- Pat R

This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful . Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD. Additionally, my left rear wheel bearing went out within a year .

I was well received by Jennifer, and she helped me throughout the whole service process. She has such an amazing personality, her smile was convincing to let me know I could trust her. She gave me an estimated time and my car was finished before the time. I was very satisfied, the techs that worked on my car should be highly rewarded. May Jennifer continue doing such an excellent job with the clients! Her beautiful smile and polite manner shall take her far! I love Koons toyota!

i hade good car in my life Thank you for a wonderful experience and a big thank you to EDDY MAYORGA . If you are going to SOUTH DADE TOYOTA make sure to get with EDDY. Thank you again.

Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.

This car has met or exceeded my expectations. It is comfortable and good on gas. It runs quiet and has good acceleration. The color is great and the interior is also.

I recently had my RAV4 serviced at Bill Page, and I wanted to praise the great staff in the Service Department. I was only getting an oil change, but Celso Olivares went the extra mile and checked that there were two recall items due on my vehicle. He took care of them at the same time, and I was done it just over an hour. Thank you again for a GREAT service! I would recommend Bill Page Toyota to everyone.

I wanted an extra safe car (I am 80), with as many gadgets as I could find, comfort for me, small and easy to park, reliable and a great dealer. This on paper was perfect (the top of the line model.) There are lots of so-so reviews and in two test drives, I checked out all the problems. Since lack of power was first, and I don't normally 'floor it' I tried to. Not a sports car but fine. I tried to find all of the noise and couldn't. I know about the visibility problems, but the lane departure alert and the rear cross traffic alert solve that. The car may be small, but for me it is fine. And style - that is a matter of taste and this is my taste.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I looked around quite a bit before buying my CH-R. Style as well as safety are very important to me and this fit the bill. The ride is very smooth, it has plenty of leg room and I love all the safety features. It's a real head turner! I just wish it was designed with better visibility. The blindspots kinda suck. Other than that, this car rocks!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The styling of this car attracted me at first. Then I test test drove. Was amazing. Felt spoiled. Has safety features and styling I love. And excellent warranty. Very happy.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Quality of this Toyota is first rate. Ride quality, transmission shifting and engine is very smooth. I dont even feel it shifting. The finish and fit is exactly what you would expect from Toyota. I have nothing but kudos for Toyota for producing a sharp head turning vehicle. Nothing else like it on the road.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This car is sporty, comfortable, and affordable. It gets great gas mileage and has all of the safety features that I was looking for. This car has been the best new car purchase I have ever made.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

Great fun vehicle for the money, design and comfort and many safety features. I love it, rented for a long weekend and ended up buying.

Great experience at this dealership, guys were the friendliest and most straight forward place I've ever been to Go see these guys, you won't be dissaponted, you will keep thinking "this is too good to be true" but it's just great customer service To show u how good these guys are I went in there dead set on buying a 2016 BMW, used, they talked me into getting something else that was cheaper, what place doesn't wanna unload a used car👍👍👍👍 Pallob and sina did all the right things!!!!

Great styling, inside and out. Very comfortable to drive. Handles very well. Put it in "Sport" mode and it's very peppy with good throttle response.

Traded in my 2018 Honda HR-V. No hassle with the rear latch. No distracting heater/air cond. controls. Better tech. More safety features. Better handling. A lot cuter too. Really, a great commuter. Very comfortable interior and tech is well implemented and minimally distracting. Only thing I would like better is if we could get the Hybrid version here in North America. Come on Toyota not everyone needs a vehicle the size/cost of a RAV 4!

my experience at your dealership was EXCELLENT...because Cesar Cuyun service advisor told me what was going to happen, took care of all the details regarding the service visit and promptly notified when the work was completed. THANKS

I fell in love with this vehicle as soon as I test drove it, it has style and it is very economically enhanced , plus I don’t worry about gas prices because it is great on gas

I came in an emergency with my vehicle, and Kenny listened to my car problem, and was able to get my car diagnosed and serviced. He was very understanding and took time to explain the problem and how it could be solved. He was great! I am very thankful for his great assistance. All of your Service Representatives are outstanding. I have dealt with all of them through the years. All of them are very courteous, professionals and very reliable. I like and trust Sports Chevrolet in Burtonsville, because of their great service. Thank you!

Absolutely love the design of this car. Only setback is not enough color options. Hopefully Toyota will come out with some new colors in 2020 - Gold or Champagne perhaps.....

I have written a review previously expressing my appreciation to my salesperson Idris! I want to now express my appreciation to his Sales Manager Donnell Denney! Idris was not in and I was directed to Mr. Denney. He was professional and extremely courteous in answering my questions! KUDO's to Lustine for hiring such competent and considerate employees!

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

I was watching the movement of this SUV in Sri Lankan street's for a few months. I was attracted by its body shape. I started to learn about this car for a couple of weeks. Subsequently I made inquiries from my friends who use this car and they recommended it with great satisfaction. Yesterday I bought this car having exchanged my previous car. The interior, exterior, style, performance and shape are excellent. I think it is a best SUV for lower budget and also a great value for the money. Thank Toyota.

It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive. Thought I'd hate all the new safety features, but now don't know how I lived without them. Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate. Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.

Handles great,Looks a little sporty,love the features. Its bigger than it looks on the inside. Seats are comfortable and not crowded. Love it Best car yet.

I came upon Fitzgerald last week by accident and I am glad that I did. I met wonderful salesman named Paul Cohen. He is friendly, knowledgeable and was very patient with me as I tried various cars. Paul was a great and could tell me anything I needed to know about my new car and even my rental. He even stayed late for me as I work until 6 or 6:30 pm. Paul helped me find a car that was perfect for me and is willing to help me if I have problems down the road. I definitely recommend having Paul Cohen as your salesman, especially if you are a woman. He is not sexist or aggressive.I can't say enough good this about him. Paul helped me get a great deal on my car. It is more important to him that the customer be happy with their new car. He even cleaned my car while I was doing the financing and helped me deal with my rental car after I bought the car. He emailed me to say "Stop by any time and I should be able to answer any questions." If you are trying to find this store, it is within a very short from the exit ramp from 270N's Middle Brook West Exit. You turn right about half a block after the ramp before you get to Warring Station (there is a right turn lane) and drive up a hill. Fitzgerald is the first dealership on the right. I I say this because I almost missed it a few times while test driving the cars. I saw plenty of different cars in their lot. They have handy man specials and cars that are old but in great condition. If you are a mechanic, there are some good deals up there.

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

1. Staff at door was there and immediately got to my car, getting the information and pointing me to the available check in desk. 2. The check in was quick and accurate, without having to go through seventeen different forms or computer screens to find my appointment. 3. Waiting area was clean, light, and had room to relax and/or work. No elbow jamming in uncomfortable chairs. The staff also made sure I needed shuttle service when I went to get a drink. 4. Service was prompt and efficient. 5. Check out was done quickly and in a nice manner. Had a nice conversation, including the largest amount someone paid in cash. 6. Car was in the spot stated, with the seat in the correct position.

I’ve had my 19 CHR Limited for 6 days and I have loved it. Heavy rain last night and all windows leaked. Hope I don’t regret this purchase.

Easy to make reseervation, VA inspection fee included, low cost 25K milage check (probably just an oil change . . . ) and a very short wait, fastest in and out I have experienced!

This is a really nice design and economic on gas but the only thing I didn’t like the emergency break that automatically don’t work they. You have to put it so many times and still is not 100% fine. Something good is that is economic in Gas