Five stars all around! This year will mark my 20th year working with your dealership. From buying a car to servicing it, which let’s face it- Toyota’s hardly break, if ever, and that due to your kindness and lack of sales pressure, I couldn’t be happier.
Alex Dias as always gave us good service in the purchase of a new Prius. He is a great salesman and goes above and beyond. This is our second purchase from him. I cannot imagine having another salesman. Thank you Alex.
Ramzi was the person who made this experience amazing for us! He helped in so many ways and made it possible for us to walk away happy, I recommend this dealership and most importantly Ramzi for your buying experience!!
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
by Not really the 'Family Store' from DealerRater.com
December 3, 2018
Jr was very down to earth, easy to talk to, easy to work with. He listened to what I wanted and made the process easy and convenient. He reached out during the process to check in but was not pushy at all. I would recommend Fred Anderson but specifically Jr Hayes if you are looking for a Toyota in the Raleigh area.
Traded in my leased RAV4 for a new Camry. Excellent service. Got a great new car at the pricepoint I wanted. This is our 4th car with Fred Anderson. We drive past 2-3 other Toyota dealerships to do business with them.
I just purchased a 2019 Highlander from Matt Lowery (sales) and he was awesome to work with. He was very knowledgeable and was able to answer all of my questions. I would work with him again! Justin Heilman (Finance) was great to work with also!
This is our second purchase with Carl, though the previous was several years ago. We know why he was our first contact when we were ready to shop for a new car again, because working with Carl makes you feel like you are his best customer. Everyone we encountered at Fred Anderson was friendly and eager to assist us as we looked around a bit on our own. Lots of considering various models and lots of questions and all the time we needed were no problem for Carl, and we felt very comfortable when we made our selection with both car and price. Thanks, Carl, for a great car shopping experience!
I recently purchased a new 2018 RAV4 at Fred Anderson Toyota. The buying experience was the best one I???ve ever had. The sales associate was very knowledgeable, professional and genuine. I never once felt pressured . I knew exactly what I wanted and got exactly what I asked for. I have been very pleased with my new car. Fred Anderson also has a well run service department. I have recommended Fred Anderson to many family and friends based on the level of service received.
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
No price haggling. The salesman gave the bottom line price which was very reasonable. He was responsive via email and ready to finalize the deal when I arrived. Absolutely no hassle or pressure. Fabulous customer service. I've been buying bew cars for 25 years and this dealership was the BEST I've ever dealt with.
Kyra went above and beyond to drive my car home and make the process as smooth as possible. I appreciated her going above and beyond.
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