Total Customer Satisfaction - Dealership Appearance & Sales
December 3, 2018
My wife and I have been totally satisfied beyond these words can say about Bob Richards Toyota' Dealership Facilities, Sales Managers, Salesman, Service Managers & Staff along with the best deals on new Toyota vehicles! We have bought new Toyota vehicles (3-Camrys, 3-Rav4s & 1-Tacoma) with the sales managers and finance managers being the key staff to ensure that we are satisfied with the best deals possible. When getting all of the above Toyota vehicles serviced, the red carpet is rolled out by quick attention of service staff getting our maintenance needs met along with a cherished car wash each time to sweeten the experience. Our waiting time on our vehicles is within an hour in beautiful new & clean waiting areas to also offer at no charge with pleasant staff serving coffee, cookies and freshly popped pop corn. We feel like we have gone to Heaven every time that we have ever been at Bob Richards Toyota, and pray that this awesome experience with great staff continue for many years to come! Andy Lee has run a great ship with the finest staff in the industry and we have become personal friends thru meeting this fine general manager and many staff over the years.