Used Toyota Highlander for Sale in Naples, FL

This car would be one of the top five that would be on my list of buying the style and smooth ride high on my list

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

I needed a new bulb for my taillight. I was helped by Alicia. since my other representative, Mike retired. I am a 90-year-old customer and have a 20-year-old Oldsmobile. You have taken care of my car for the 14 years I have lived in Naples. Alicia was so kind and helpful. I am hoping she can be my service representative when I have future car problems. My experience rates 5 stars and a thank you. Irma Johnson

This car met all my needs! It’s very comfortable and has enough leg room to take my Dad anywhere. The whole family loves it! I’m so glad we purchased the Highlander!

I was from out of town and had a problem with my Sonata. The service department went above and beyond on a Saturday to get my vehicle fixed so I could drive home.

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

I have had a Toyota for over 35 years so I have been to many dealerships. Toyota dealerships run from excellent to well meaning but incompetent to absolutely reprehensible. When they are good, they are very,very good and when they are bad they are horrid. This was my first experience with Germain and I'm very,very pleased in every way. From the moment I arrived I was treated as a valued customer. Peggy M. obviously knows how to keep customers happy. She listened to all that I needed done now that my Tundra has 100,000 plus miles and got things in motion very efficiently. After the technician had a chance to look at my truck, she took me back and we all went over the details. There was a minor issue that I hadn't noticed and one of the major concerns I had turned out not to be needed yet. One of the greatest concerns any new customer has with a repair department is trust. After talking with the technician I was confident that a) he knew what needed to be done and could do it the way it should be done, and b) he was not suggesting repairs that were unnecessary. I could certainly see that the service department was very busy but my truck was ready more quickly than I expected. If I were the owner's brother I can't imagine that I would have been treated any better.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Frank Lopez did an excellent job servicing my 2013 Toyota Prius for the first time. I look forward to using Germain in the future....

Reliability car, beautiful, good gas mileage, perfect for trips. The Limited trim has everything in one I definitely will buy another one. Never disappointed me

Germain Toyota of Naples is the place to go for quality service. Service Advisor Frank Lopez was especially helpful - a real pro!! Barry W.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Excellent experience at Germain Toyota. Very friendly and trustworthy which means a lot to me. Would not hesitate to recommend them to everyone looking for a car. You know that the service will be done for a good price. They work with you and listen to your concerns. Very thorough in explaining the whole process while they have maintaining your car. 100% on customer satisfaction.

Took my Avalon in for its two year routine service. Nadine Rotz, the service advisor, was very courteous and efficient. The service was completed in an hour and she reviewed the results with me. A very favorable experience.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Germain has the best service I have ever received from a dealership, I was greeted by Customer Service Specialist Peggy Mazaras, who was very friendly and efficient, explained the process, and guided me to the spacious waiting area. I was especially pleased that the TV was on mute with closed captioning for those who wanted to watch and quiet for those who wanted to read. There was complimentary coffee, tea, and snacks, as well. When my car was ready, Ms. Mazaras explained the service provided, and what the schedule was for future service. She also answered my questions quickly and efficiently. It was a pleasant experience.

I needed a 7 passenger vehicle that was more reliable than my 2007 Chrysler Pacifica. I wanted everything that my pac had. This limited was it! It had Everything I wanted including a Navi system. Only thing I wish it had were parking sensors like my Lr2 has.( my lr2 doesn’t have a backup system 😞) Very reliable!! Had for two years and just replaced rear brakes & key fob battery. Luv keyless entry. Cant go wrong. The seats are not as comfortable as I would have liked( drove to Ohio, Virginia & Iowa) and it’s not as comfortable as my lr2) very Good buy especially here in the North East! No problems!

I visited Germain Toyota for the first time last week for the airbag recall. I felt somewhat intimidated as this place was like a small city with people and cars all around the place. I thought oh no, this is going to be a nightmare. Lucky for me it wasn't. The service was great and so was the reception. Frank Lopez was extremely professional and very attentive. Thank you Frank...... RR

The car is very comfortable and quiet and build quality is off the chart great...after 112000 miles it s looks and feels like new. I will never buy anything but toyota again

Always a pleasure to work with Germain staff, Rubin at Services was very helpful. Items below do not discuss Leasing, thus I could only respond to one of the three issues in the third paragraph below..

I just love my Highlander. I have gone on trips with 8 people in the vehicle and there was room for everyone. Smooth riding and great sound in music.

I ended up going with a dealer closer to my home, but they were terrific to talk to and very responsive. I would definitely recommend working with them.

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

I went in to look at 4 or 5 cars I was interested in. They were all very well maintained and good buys. I found the one I wanted and the purchase process was easy. James and the rest of the crew were a pleasure to work with. Very happy with my purchase. David from Ohio

this car is more that I desired. fowler got me into a loaded limited for the price of a basic Outlander. wonderful style, powerful motor, and full electronic package to boot. very good deal

This week, I bought a pre-owned 2015 vehicle at Scanlon. The sales consultant - Zoran Micevski was simply fantastic to work with. He spent a great deal of time with me as I evaluated the car in great detail to make sure it met my quality criteria. He was very patient and let me lead the way in my analysis of the car's condition. The car was fabulous (as advertised). We then moved onto a test drive. Rather than telling me his prescribed route, he instead asked what my test drive experience criteria might be. I asked if we could experience a mix of conditions (in town stop-and-go, some rougher surfaces, and some highway time as well). Zoran is a great listener and tailored his style to my needs. It was a great test driving experience. I then realized I was very interested in purchasing the car. We moved on to the price discussion and he explained all additional costs related to the purchase - in very clear terms. We settled on a fair price and Zoran made sure that the process was clear, efficient and smooth. The next day I came to pick up the car, and it was detailed to perfection - just like he promised. I really enjoyed working with Zoran and the other members of the team at Scanlon.

this car is not meeting all my expectations. I had a Toyota Sienna for more them 13 years and comparing it to this one sienna mush better car. the car is under 90k miles and already having major mechanical problems.

As the dealer reached out to me the experience trading in my current vehicle for a new was painless and affordable, The sale agent worked with us on color choice, appointments and cost. The vehicle was secured from another dealership and the delivery was immediate. All paperwork was handled expeditiously and accurately. The only downside to this whole experience was the "last minute" offers to purchase add on coverages. I.e. paint protection, wheel and tire service/repair, etc. Reminds of the old days when one would buy a new car and be pressured into purchasing an undercoating for rust protection, like zeibart. Really? A 58,000 dollar car and you are trying to sell me add on protection for lot's more money. Suggestion, let the sale person offer it. Not at ie. closing.

Very comfortable reliable vehicle. Has all the features you want in a family style vehicle. Thank you to the staff at Belise for all your help and support.

I have such amazing experience with Marcus Veiga at Scanlon Lexus. I wish I could write everything about my experience but will look like a book with a wonderful thoughts and happiness. If you want a great deal. Scanlon Lexus and Marcos can provide the best. I recommend and will come back for sure.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I love Lisa Davis. She is detailed, knows what I like, efficient in our dealings and such a doll to work with. Marty was excellent in his delivery of the vehicle. April worked after hours to reach me with answers to my questions. I won't buy a vehicle anywhere else.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I recently purchased a used XTS from this dealership and had an overall positive experience. After owning 5 Nissans in a row, I was hesitant to try another car brand. So far so good with the product, but this review is meant to discuss my experience. I'll start by saying that the day I purchased my XTS, I was on my way to Mercedes to pick up a brand new car I put on hold. The Mercedes sales person was extremely pushy- texting me 37 times in a span of 48 hours, as well as SEVERAL calls and voicemails. At first I felt like the salesman really wanted to earn my business, then it made me not feel great about the purchase I was about to make. Not what I had expected from a luxury car dealership. I found my XTS and called Val Ward first thing in the morning to atleast see this car before heading to the Mercedes dealership. Joel answered the phone and was the complete opposite of whom I was dealing with from Mercedes. He welcomed me in to check out the XTS and was more than accommodating since I was bringing along my 2 year old son. He helped me move the car seat over for a test drive and I appreciated the fact that he made me feel so welcome. I decided that I'd much rather do business with Joel, so I did. He even let me take my son home for his nap and had all of the paperwork ready to go when I returned. It probably wasn't the sales process he was used to but it worked out well for me. We also got to meet Lisa in the finance department and she was an absolute jewel. She was extremely nice and welcoming and even let my little boy play with some toys on her desk while we finished up the paperwork. The only downfall was that I didn't feel like the negotiation process was very flexible and they wouldn't budge much on the numbers. They did come up on my trade value but when I asked if there was anything else they could do I received a hard "No". Fortunately for me, I had done my research and felt like I was recieving a fair price on my new car. ALSO- I received a bag of goodies including some Cadillac gear and I thought that was really neat. Purchasing from Val Ward really was a first class experience even with a toddler in tow. Thank you to everyone for being so accommodating!

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

This was my first experience at this Honda location and it was a very good one . The services were performed in good time and afterwards did a nice job of washing my 2016 civic . Way to go Honda of Fort Myers .

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.