Amazing experience, great people, outstanding service.
November 5, 2018
I bought my 3-year old Avalon from Riverside Toyota at Rome. I am very pleased with my shopping experience and recommend this dealership to everyone. Great people! I found a very good priced mint condition Avalon on their Website ??? it was the best deal in 100 mile radius from where I live. Two months later it is still the best deal on the market! I talked to Chris Kirk, the sales agent, over the phone and scheduled my visit. Even though I had to drive two and a half hours, it was worth every mile! Chris was very helpful, knowledgeable, polite and not pushy. He laid out the details and let me make the decision. He was able to address my every concern and he was really nice about it (even though I was kinda picky). I worked with Heather on financing part of it. She was able to get me a very competitive interest rate (as good as my bank pre-approved me for). Of course, I had to negotiate but Chris and Heather made this process very pleasant. They even took care of some minor wares and tears for free just to keep me happy (that are more or less normal on a pre-owned vehicle). Dennis at the service department replaced several interior parts and fixed few stains on the leather seats. I am a very happy camper driving my awesome certified Toyota Avalon! Riverside Toyota is an A++++++ dealership. Thank you!