I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
Alque was very knowledgeable and helpful. This dealership carries only premium quality cars and offers competitive prices that are hard to find anywhere else. Great customer service, if you’re in Atlanta and in need of a vehicle this is the place to come.
I test drive an Audi wagon and while I didn't end up purchasing (vehicle just wasn't for me) I felt respected and would certainly send others to Nesh. The car was immaculate for the age and the dealer seemed to have high standards for his inventory.
Victoria was very nice! We drove 4 hours to test drive our car and she stayed after and waited for us to get there. Then showed us all the features on the car and allowed us to test drive. The vehicle was nice and very clean.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
Although I did not purchase a vehicle, Tim and the staff where professional and curtious. I did not feel pressured to buy, but felt that this dealership would rather I be happy with my choice. Keep up the good job. I would definitely recommend 1st Choice for their customer service.
The young lady who helped me that day went far and beyond to show me things about my truck that I did not know and needed help with so I give her an A+.
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