It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
I owned my last car for 23 years
by SusanW from San Antonio, Texas
December 23, 2018
This RAV 4 is significantly different than my 23 year old Suburban, but I am in a different stage of my life and I was happy to scale down. I like the power of this vehicle and appreciate the quiet, both in its ride and the ability to screen outside noise. I think this a perfect match for me!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nicest Car I've Ever Owned
by QP Pat from Valley Stream, New York
January 10, 2019
I am extremely happy with the Toyota RAV4. Comfort, reliability and ease of handling are all top-notch. I now understand the reason for this model's continued popularity. Highly recommended!
Quick changed the oil for my Fiat 500. Courteous Service Staff.
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
This is the third car we have bought and have had an excellent experience every time.
Upgraded from a 2010 to a 2016
by Loves Toyota’s! from Denver, co
January 12, 2019
I loved my 2010!!
-no power port in the hatch area
-less cargo room and cubbies to store things
-doesn’t do as well in the snow
-has more power
-overall handles better
-the base model has some bells and whistles
I love Toyota’s and have always been impressed! It has taken me a little bit to get use to the new blind spots. Overall love it!
Michael my salesperson was great. I got a great deal and I’m so happy with my new car. I would recommend Michal to anyone looking for a car.
I absolutely love my car!
by Christina20 from Seattle, WA
January 11, 2019
I recently traded in my 2016 Scion iA because that car was just too small especially with having kids. I upgraded to the 2015 Toyota RAV4 and I was not disappointed. There is SO much room inside the car and I didn’t lose any truck space that you would get with a sedan vehicle. It has nice power, spacious interior and comfort with style. I would recommend a RAV4 to anyone looking for a reliable, spacious family vehicle.
Kayla at the service desk was excellent, efficient and kept me up to date throughout the repair process. Kayla also researched and found a better more economical option for my truck repairs. Definitely recommend this dealership and Kayla for any service needs.
A strong, heavy, very safe feeling car
by Sandie"Red Rav 17" from Jefferson, MA
December 28, 2018
This is the car I been wanting for awhile now. AWD, so it will be good in New England during the winter. It has more leg room front and back than much more expensive SUV's
Our recent purchase of a pre-owned vehicle at Volvo Cars Tucson was completely stress-free and a very positive experience. Jacob Ray could not have been more professional. His approach was friendly, courteous and respectful. We were very impressed with him and the dealership.
Best decision I’ve ever made
by Bernard from Exeter,RI
January 14, 2019
This car is comfortable to drive, gets great gas mileage, has all of the safety features I want , has enough room for my kids and all of their stuff all with 4 wheel drive.
My repair contact, max, was one of the most helpful i have experienced in the service—customer interface. My car (2007 FIT) certainly didn’t look great nor were the functioning systems healthy. Two experiences here in Green Vally I have felt were a rip off. Yet, based on my request to “check tires and equipment” set me up to expect a quick review and a go head to go north.
I was amazed in my acceptance to the diagnosis an repair needs of the Fit. I had dealt with you folks before and was very confident I would get an honest assessment and very high quality service job. Max identified 13 significant service needs. The bootom line was costly for a retiree but I never hesitated or worried about road problems. I took off to flag and the next day to Gallup moving like my porch-like fit.
You have combined all the elements of a great company- honesty, speed and a fair price.
Most fun car I have every owned.
by Rolando from Scotts Valley, CA
January 13, 2019
Love the design - inside and out. Very peppy, and drives like a dream. The controls are easy to reach. The sound system is great. Test drove a CRV but disappointing compared to a RAV4.
I went in for the second service on my vehicle and had a great experience. The gentleman who helped me out my first time remembered me and made the check in process quick and simple. The amenities available while I waited for my car to be serviced were clean and tidy. They even have me a voucher for a breakfast item at their cafe. I was able to relax in full comfort during my visit and was even given a card for a free car wash once I was done. I would fully recommend this place to anyone.
Rubbish car, unreliable, lousy service from Toyot
by Jong from Brisbane airport Qld
January 13, 2019
Uncomfortable seats, lousy suspension, diesel is gutless (barely tows a laden box trailer ). Very dated design and poor value for the money. Starter motor destroyed itself (car 9 months old) and after 3 weeks still waiting on parts - been told could be a 6 week wait. Not good enough Toyota!
Volvo has since repurchased the 2007 Honda CR-V from us at the full price we paid. Nice to see a dealer do the right thing. Thank you.
Most reliable car I have own.
by Prema from Bethpage NY
January 12, 2019
This car met my all needs. Sufficient room, beautiful car, very comfortable. It has all technical advanced specially I like the blind spot signal etc and very good strong tire and best judgment on road when drive. I recommend this car to all the people.
I watched this vehicle for more than a week as I moved from Florida to Tucson. Having done quite a bit of homework this one was low mileage good deal, good color, great condition. But the AC was weak after purchase and Jay's had the system serviced and its cold as ice now.
I Picked A Winner!
by LyndaS from Red Lion, PA
January 7, 2019
This car is amazing! I went out looking for a preowned RAV4 because it has a great reputation for being reliable. Everyone I spoke to who owns a RAV4 said they would purchase another one. This car has a lot of leg room in the front and back and more than enough room in the back to carry things. I can adjust my seat up and down to fit my needs. I was surprised with the pick up this car has while merging onto the highway. The rear mirror is a big plus! The sleek exterior is icing on the cake. I look forward to many years with my RAV4!!
I have the best car buying experience with Jays. Friendly staff asked me what I was looking for got me exactly what I wanted. Robert got me approved right away. They were very patient with my situation. Thank you guys for helping me I love my Altima ¿¿¿¿
Really like it
by Cris B from Enfield,NH
December 4, 2018
So far,so good. I have only owned it since June,but I like it so much more than my last car. I had a Chevy Malibu that died at 78,000 miles. I have high hopes for this car.
I purchased a 2015 Chrysler 200S at Oracle Ford. . Great people ,great service , you get the best welcome ever and I love my vehicle big thanks to CRISSA and PATRICE...
by Young4ever from London
January 6, 2019
This is my dream car, really comfy and when I drive, I enjoy my trip . fuel efficiency, foldable back seats Over all it’s a great SUV.👍👍👍👍👍
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