My service guy was great, I only bring my prius here they are great most of the time if you have any issues let someone know if they can't help talk to someone else you will probably get to the 1 that will help you, I just wish they had more affordable prices and improved wait time hopefully the new service build will help with that. Oh and they come out to your car when you pull up and ask if you want something to drink or a snack who else does that? Great people
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
We visited the KAS to see a VW beetle that KAS has for sale for $3500 on the web. When we dropped by the lot he has a "Sale" tag on the same car for 3995. His sale price is almost $500 more than his listed price on the web. I test drove the car, and I really liked it. I asked about the price, and he said he really can't lower the price from $3995 because they bought it a little too high. The car is still listed on the web for $3500 weeks later. Nice people or not, that to me is very deceptive. Huge waste of my time. The price isn't the issue, the inconsistency and what seems to be deceptive pricing practice is a huge red flag to me.
I want to publicly thank Raad and his staff for an amazing, top notch, and hassle free car buying experience! My wife and I were shopping for a Honda Odyssey Touring, because we needed a vehicle with more room and comfort, and we literally drove by and saw that he had one on the lot and pulled in. Immediately, my family was greeted with a very friendly welcome and we knew that this just might be our last stop. When we met Raad and he found out that we were a military family, he stopped everything that he was doing and he personally showed us around the Odyssey, evaluated our trade (2016 Mitsubishi Outlander SEL), and he offered us an unbelievable deal on our trade and on the Odyssey. We were already financed by USAA and within a short couple hours we were on our way home in a very clean and superb vehicle. It’s been a few months since we made our purchase and we’ve had zero issues. The Odyssey definitely changed how my family commutes and our travels have become much easier. Thank you Raad! I highly recommend this dealership!
Big thanks to M&S Auto for hooking it up with a truck I've been wanting to get. Also thanks to the salesman that helped me, he was very professional, and most importantly easy going no pressure. (His name is Andrew definitely ask for him.)
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