Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
Awesome for a family!
by AmyB from Glen Mills, PA
November 26, 2018
Great car to drive, very smooth. Lots of room! Did all of the suggested maintenance and it runs great! My cousin has a Sienna that just hit 300,000 miles!!
It was my first time buying a car, and as a student I was looking for something good and reliable but also affordable. Stark on the Beltline had really good prices and their service was great. Everyone was kind and welcoming, as well as patient with me asking so many questions as a new car owner. I am really happy with my purchase!
The best car I’ve ever owned
by Travisa from Eugene, Oregon
January 8, 2019
I love all the leg room, the comfortablness, the extras are great as well. By far my favorite car so far! I would highly recommend this vehicle to anyone looking for a reliable car!!
Outstanding service by the entire team helping me buy my new Rav 4! No pressure - the team was very respectful and answered all of my questions thoroughly. Thank you!
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
Top notch everything from Clint Phillips and the rest of the Smart Toyota Staff. They had John go through every part of the new car from trunk to interior. Finance "guy" John was excellent to deal with on the details. I had an excellent experience. They sent Green Cab 30 miles away to pick me up and bring me to the Dealership. Above and beyond in all phases.
Love my Toyota Sienna
by clalger from Saratoga Springs, UT
November 27, 2018
This van has been very economical on gas milage. I have had zero issues with any parts of the vehicle. We get regular service per the manufacturer specs.
I love that the service department goes above and beyond, to make sure you're completely satisfied with everything. Thanks Joe and Jake 2 thumbs up
Find the World Toyota location for you- (I saw 4)
by SJ from Kirkwood, GA
January 3, 2019
So far, this vehicle has been everything it has promised. Great for traveling with a small family and has been reliable so far. We love our green machine and we’re so happy to be treated so well by WT Chris Brown.
Made a "smart" move 10 years ago and keep going back! Clint Phillips is personable, professional, and knowledgable. He communicated well with me and worked hard, but did not pressure. He has continued to earn my business.
Great Car, Lousy MPG
by Katyb573 from Buffalo
December 10, 2018
This car has it all. No complaints other than the mpg is lacking. I seem to average 15 mpg no matter where I go. It's a keeper, however, so I can't complain. Tons of room. Super comfortable and tough in the snow. We own the Limited Premium model...
The team at Smart Toyota was super friendly and professional with our Highlander lease.
by JZ from Grand blanc Michigan
December 16, 2018
Just purchased this vehicle that had 41,000 miles. Very nice set up for the vehicle. Like the features of everything inside. if i were to pick one thing bad inside it would be to have usb or cigarette lighter chargers in the second row. has them in first and third row.
I went in for a oil change and ended up buying a new car. Bob the sales rep and Wes in finance were the most patient and kindest people. Very helpful and excellent at making sure you understood the whole process. I have purchased 3 cars new from Smart and have always been happy with the service in sales and service dept..
I loved this car, best new car i ever owned
by FG from Renton, WA
December 1, 2018
I love this car, there’s plenty of room to move around, perfect size for big family like mine, lot of storage, nice extrior and interior features, dirves good and it is very reliable.
Eric was very helpful with our purchase,we didn't feel rushed in buying and it was a nice experience and we will be back in the near future..
Very reliable, spacious van with great features!
by h2ostwins from Roseville, CA
January 8, 2019
Best van ever! I Love the features like how the driver's seat retracts when turning the car off, electric stow of back seats, foot rests on the middle seats, drop down DVD player. I love how spacious it is inside and it has become our "go to" vehicle for hauling and transporting things for our farm. It has plenty of power and pulls our small travel trailer easily. Handles well, drives and brakes well. It has almost 200,000 miles on it and still going strong with only routine maintenance over the years. I thought I would get rid of it when the kids were grown, but I'm keeping it as long as possible! Love, love, love it and it has been a great asset to our family.
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
Jason Schultz helped me. He is very professional. I have a busy schedule, Jason offer me great help and very good price. I would recommend to my friends.
One of the most reliable cars I’ve ever owned.
by Cmayglo from Massapequa
January 3, 2019
This car is roomy and comfortable. It has never let us down or left us anywhere. The second row is removable and third row stores flat for moving furniture. Good gas usage, and excellent for trips with family or a Costco run. Seats 7 comfortably. Excellent car!
We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
I love this car!
by Travelfan from Decatur, GA
December 19, 2018
This car hold our family of five comfortably on long road trips. It is stylish outside and in (for a minivan). More importantly, it is really reliable.
Working with Shannon and the whole East Side team made our car buying experience a pleasure rather than a problem. We knew the make, model and quality service we wanted and had been making the rounds of dealers without success, but Shannon delivered exactly what we wanted without any pressure. All of our questions were answered, and all members of the team showed great attention to detail.
Very convenient for my family!
by Katia from Manassas, VA
November 15, 2018
This car met all my needs and my kids! Has a lot of space the doors are automatic, easy to enter in and out! Nice and very comfortable! I love it!
Enjoying my Corolla from Tash at East Madison Toyota!!!!!!!!!
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
Me he sentido muy segura manejando estos vehículos y me encantan porque son vehículos muy amplios, seguros y hoy confirma más esto y no es para llevarme un carro del año. Gracias Alex y Rudy por su trato y por hacerlo posible!
by Rockn Mom from Va
December 15, 2018
I absolutely love my Sienna! We purchased a 2015 and it is top-notch. We test drove 2016 Odyssey and they don’t even touch all the bells and whistles compared to our Sienna! It has lots of room and is so comfortable!
Great experience here with Alex #1 and Alex #2! I’m expecting this Prime to really impress me after leaving my Subaru loyalty for it:)
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
Great people made this decision easy. Many thanks d Regis, Jon and Matt. Looking forward to a long relationship and wonderful ride.
Great bang for the buck!
by wills2003 from Fremont, NE
November 19, 2018
This is the second Sienna I've owned and I'm just as pleased with this one as with the 2012 version, if not more so. And that's saying a great deal - as I used to be adamantly part of the 'never a minivan' crowd. I've changed my mind. It's a comfortable ride. This has far more amenities than most of the SUV's I looked at for much less money. I can haul around a group of friends in comfort. Or I can remove the seats, head to the grocery store, and put an 8' piece of plywood in the back. Or keep the 2nd row captain's seats in place, fold the 3rd row flat, and load the vehicle up with my camping equipment and head into the great blue yonder. In short, as with the A-Team, you can get stuff done with a minivan - but with a Sienna you get stuff done in luxurious comfort!
There is no need to shop anywhere else, trust me I have done it-from the jnitial contact when you walk through the door to delivery process it's seamless. I don't like change thatis why I keep buying from Tashi CHOMOR who sold me my first Camry in 1997. A stickler for outstanding customer service that I am I also find that general manager John Wineke on the sales floor and interacting with customers a real plus cause sometimes we like to talk to the boss! Keep up the great work
So far it’s been awesome!!
by Veganmama from Columbus, ohio
November 7, 2018
So glad I made the switch. From Honda Odyssey to the sienna, I’ve also had a Sedona and by far the Toyota has the best drive, and they really thought about the driver and comfort, it’s smooth and everything has been awesome, the only downside is the amount of gas the AWD uses but I knew that going on...
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