We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
I have received nothing but great customer service over all! Ryan Anderson delivered what was expected and helped me find the Honda Odyssey I???ve been looking for and for the right price!! Thank you so much!! My daughters were so ecstatic about it!
Great place to buy a car. The lot and vehicles were immaculent.The sales staff was excelllent and very professional.We were allowed to look and they waited for us to come to them, first time that had happened during our search. Most places were on us like vultures before we could even say anything,very refreshing and surprising change!! We found our car and the buying process was quick.Within 2-2.5 hours, we arrived,test drove the car and was driving off in it. If we ever need to purchase another vehicle, CarMax will be the first place we shop!!! Best Car Purchase Ever!!!
As fate would have it, there was a reason I found Honda World and Eric E. Having been in a wreck that left my car totaled (no injuries) I was in the market for a new car with no idea of what to get. Eric was kind and patient, extremely knowledgeable and helpful! I looked at cars for days all over the city and wanted to purchase from Honda World solely on the salesperson and his commitment and dedication to doing a fine job. I applaud Eric and the kindness and honesty he demonstrates, not only as a salesman, but clearly the way he lives his life. You see, I eventually realized that the reason Eric looked familiar to me was because he was a Good Samaritan who stopped at my wreck the week before to check on the Parties involved and offer assistance. The unfortunate end to the story is that I didn???t end up with a Honda because of the time crunch I was in...but I will always remember that Eric was the best salesperson we have ever worked with! I deeply regret not being able to give him the sale. Best of luck to a fine young man!
No haggle prices. Prices clearly shown on the car. Inhouse web site to search for a car before you go onto the lot. Tech-savvy business model that gets you in, in a car, and out the door. No high pressure sales. It's like buying any other product -- Here's the price, do you want it?
We were experiencing a weird rolling noise up front whenever the car was moving, but it was definitely not an engine noise. This had happened just as we had changed our tires for new ones. At the local Big O Tires they told me that a wheel rim was at fault and we changed it. But the noise continued. So we went to Honda World and Mike discovered that a wheel beariing was to blame for it. Further he established tht this was a warranty covered repair. I am now very happy because no more noise.
Very courteous and helpful. Shawn got all the information I needed before I even walked in the dealership. Just had to test drive & sign my papers. Thanks
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