I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
Hunter Wood was our Sales Advisor. His knowledge about the 2016 Elantra proved very helpful. While on the test drive he was very patient with all our questions and had the answers we needed. Going through the purchasing process he stayed with us all the way. Everyone at Larry Miller Hyundia Peoria are extremely helpful and pleasant to work with them. We recommend them to anyone.
I arrived a little early, and they took my car right away. I was out 5 minutes after my scheduled time. We have purchased six Kias here and we will always deal with Peoria Kia. Kudos to our long time service rep, Larry Orris.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
Peoria KIA should suggest to customers that they inspect their new vehicle while taking delivery. My vehicle has a dent in the rear that I did not notice because the salesman focused on interior features. That day was hot and humid, very uncomfortable, and the delivery process took place in the hot sun. Earnhardt Hyundai, where I bought a G90 last August, delivers vehicles in a comfortable garage setting while encouraging buyers to inspect their new vehicle. Peoria KIA should do something similar.
I came in with some difficult situations to overcome and they managed to work everything out for me. They treated me with great respect and made the process as smooth as possible. They never left me alone and communicated clearly through every step. This was not my first rodeo at a dealership, but this was definitely one of the best experiences I've ever had!
For those who truly understand and value customer service, should seek out Mrika Dobreci for the BEST CUSTOMER EXPERIENCE whenever purchasing a new or used vehicle from Larry H Miller Hyundai. Her knowledge of the vehicles and her attention to detail regarding all the features and benefits of all the Hyundai's is second to none. I have been a long standing customer of Larry H. Miller (Have purchased 9 vehicles in the last 18 years) and when getting my vehicles serviced, I have always paid attention to her attentiveness and willingness to listen to the customer. In my honest opinion, you will not meet another salesperson, who honestly is there to provide you the VERY BEST CUSTOMER EXPERIENCE. She is one unique individual, for all sales personnel to emulate. I would like to add, their Service Department is another fantastic group of individuals who again, understand CUSTOMER SERVICE (specifically, Craig and Dirk). I have never had a better experience with a dealership regarding Sales or Service when interacting with the folks at Larry H Miller. Please continue to provide your CONSISTENT level of service as you have and you'll have a customer for life. :)
Corey and team went above and beyond to help me and my twin 16 yr old daughters. We had just spent 2 hrs at a competitors dealership getting belittled and chastised. So after leaving that dealership we stopped at Cardinaleway just to look at their used cars. We couldnt have been greeted by a nicer salesman than JP. He went out of his way to show us everything they had within our price range. It was also 115 outside and that didnt stop him from providing great customer service. But what was the best customer service was Corey providing me a suggestion of leasing 2 new mazda 3 versus buying 2 used cars. The outcome was better than expected. I ended up with 2 new 2018 cars for less out of pocket money and a lower monthly payment that I currently had with one car. There was no pressure at all! I have never felt so comfortable in buying a new car than I did at this dealership. The entire process was awesome. Everyone was so friendly and kind. It truly felt like family. I highly recommend this dealership who doesnt want to play the high pressure car buying game. THANKS COREY AND TEAM!! YOU ROCK!!!
I leased my 2016 Prius from this dealership a year and a half ago, and worked with Michael Brogdon. Last Saturday we went back looking for a Tacoma for my husband and ended up trading in my Prius for a new RAV4 (which I LOVE). Last night we went back and got the Tacoma as well. Both new purchases were with Michael as well. Michael is knowledgeable about all things Toyota, and is extremely helpful without being pushy. He even came in on his day off since we wanted a specific truck and was afraid it would be sold if we waited. Robert Traslavina in finance was a joy to work with. If you're a music buff he is definitely one you want to talk with! With 3 vehicle purchases under our belt with this dealership, we absolutely will not go anywhere else.
I have taken both my wife’s car as well as mine to Toyota of Surprise many times over the years. Sometimes it was to do the regular maintenance and others times for big repairs. Everytimeit was great service that was given. There were times that they really went out of their way to get us the help that we needed, and it was done quickly. My check engine light came on and I knew I needed to take the car in. It was late on a Friday night. I decided to walk the lot to see if there was used car that would fit my needs. I found that car and the representative let me take the time to think about it. The whole process went quick. I was able to land a great rate and a price that would be worth it. Even though I bought the car recently, I have been searching for the right place a long to me ago. Found it at Surprise, Toyota. No buyers remorse!
After a cool reception by the salesman in the lot, we were ready to leave, but decided to go inside and talk to the sales manager, Joe. He quickly introduced us to Austin, who answered all our questions in the most informative way. After taking a test drive, we purchased our new Highlander and were on our way in about 2 hours. Austin is very knowledgable and Joe made the sales process easy. Because we had a time restraint, we returned 10 days later to learn all the features of our new car. Matt gave us a thorough lesson and answered our many questions. It's the easiest vehicle purchase we've ever made. We couldn't be happier!
My wife and I went shopping for a Toyota Corolla. We heard great things about Toyota Surprise and decided to pay them a visit. Matt Smith was the guy who took care of us. He did a very good job taking us through the different features and design of our car choice. He didn't pressure us but he was persistent. We actually drove away to think about our decision and called him back with a counter offer. The reason for the three stars: Once we sat with finance, things went sideways as they backpeddled on the APR, but upon threatening to walk out they honored their word on the APR advertised. Additionally, it was the end of the day, and they got short with us. Customer service could have been better. Because we never caved in on price and got what we wanted, we got that "screw you" treatment you get when going to a Timeshare showing and not buying a Timeshare, but still walking away with goodies ... only in this case we actually bought a car. That said, we visited dealerships in Avondale, and I can honestly say customer service and prices are better with Toyota Surprise. Dealerships will always tell you that they are giving you the best possible offer, but remember you can always go well below MSRP for a good out the door final transaction. Thank you, Matt.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
The folks at San Tan VW are incredibly accommodating. Made the car buying process an ease. Lisa Chabrier was incredibly knownledgable and was about to fit me into a car with features I wanted. When I make my next big purchase, I know who I will be finding.
After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
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