Ford was delayed in getting the necessary parts out but they provided me with a rental. I was a bit frustrated with the length of time required to obtain the part - even more frustrated wtih the actual problem that exists with superduty trucks related to the steering stabilizer.
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
We bought our Subaru Outback yesterday from Chris Taylor at Dellenbach Subaru in Fort Collins. It was the easiest car buying process I have ever had. I contacted him to set up a meeting to talk about what kind of car I was looking at (new, used) narrowed my choices between Outback or Forester and from there made a decision on the Outback. Chris was extremely helpful, very patient during my 500 questions and had a great attitude the whole time. I would say the entire experience was refreshing from your "average" car buying extravaganza where you feel smothered by the sales person who is trying to sell you everything under the sun. This was different, it was smooth sailing, never felt hassled at any point and even though I went back and forth to the dealership 3 times before I bought anything they treated me extremely well from the second I walked through the door until I drove away in my new Outback. Not only was my sales experience excellent but Subaru's in general are really excellent car's so that helps when trying to make a decision. If you are looking to buy a new or use Subaru I would save yourself the trouble of looking else ware and give Chris Taylor a call.
Felt like part of the family, respected and valued
by Paul & BJ from Fort Collins, Colorado
October 9, 2015
Having purchased many many cars and trucks over my 56 years and I must say this Subaru purchase was one of the best. Knowledgeable quality sales people and management made the experience second to none .We will definitely be back, I wouldn't change a thing! Our salesman spend all the time needed orienting us to the many tech and operating features. Never felt rushed. The finance man was quick and efficient (great job Buck) truly a PLEASURE. As a small business person I am jealous of the assembly of professionals Dellenbach has assembled in their Subaru Dealership. Well Done! Thanks to Chris and Charles and the whole gang!!!
Beat service ever. Friendly techs. Very good at explaining what they did.. Also received print out with pictures of parts used. Will go back.again.i have never had such great service before anywhere.. They even washed my car no charge LLP
I had a great experience purchasing a Tundra at Stapp. The sales staff was very helpful and willing to walk me through the whole process. I have already recommended Stapp to people who have admired my new truck. I am looking forward to a future of great service.
Whitney did an awesome job and was truly concerned what my needs were for a used vehicle. She was truly wanting to make sure I found exactly what I wanted and at the price point I needed. No pressure from her at all which I appreciated greatly! Great experience all around with her!!! Thank you very much Whitney!
I am very picky. I only go to the experts with a personal and family feeling. I have purchased several vehicles here. I just bought a Tundra and let go of my beloved FJ that I had also purchased at Stapp. So if you are in the market for a trail edition Fj they have it now. I would look no further for an easy, professional, knowledgeable purchase. I have been experiencing nothing but the best here at Stapp Interstate Toyota for the last 17 years. Everyone is knowledgeable, professional and experienced. They make a car purchase actually fun. I thought about using the Costco car buying program but find that theses guys are fair with both my trade in and purchase so I bypassed my Costco option, I really had no need of it. Thank you once again. This is where I would recommend both purchasing and servicing
It was quick and easy and the waiting area is very nice. The service writers are also very personable and did a good job explaining things. And I love that my car gets washed as part of the service. Makes me feel like things inside and out are bright and shiny.
Friendly staff, good service, nice environment. They straight up offered me the best price for a 4Runner in the greater Denver metro area so it was an easy choice to go with them. I've been taking my vehicle back to them for the regularly scheduled service and have had a great experience.
Great place to buy a used car! The guys are super helpful and more than fair on trade ins! My family has bought a dozen different vehicles from them and they are always the first dealership we go to.
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