Used Toyota hatchbacks for sale near Westmont, IL

best i have had buying a car and i do not like buying cars at dealer

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

The person to took in my car for service was amazing and very helpful. He explained everything that I needed to know and ensured he had someone drop me off to the store to do my errands while my car was under maintenance.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)

Julian was a great experience and very helpful liked working with him and his management

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

I absolutely recommend this car if you need a workhorse to drive you back and forth and not to die on you. A couple things about this car --- 200k miles with multiple total-loss level accidents because my jobs at the time had me on the road most days. Still running strong. I just took it on an interstate road trip and it doesn't miss a beat. This car is hard to kill. I don't know how this thing was built by Toyota but it is seriously impressive value for the money. Worth literally every penny for what I've squeezed out of it so far. Cons: the disrespect you get is insane. I've driven other cars and the hate that this car receives in particular is laughable. Also the performance is ridiculously bad, which everyone knows. One way to sum this up, I had a friend of mine once say, "It's hard to look another man in the eye while getting out of a Prius."

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

This is the most amazing vehicle I’ve ever owned! I love everything about it. The new style is sporty looking and has class. It’s fun to drive and the gas mileage is awesome! The more I drive it the more I love it.

We had an excellent Sales Consultant, Serafin Avila. He worked with us to purchase a new car. His pleasant mannerism, understanding what we were looking for and finding a vehicle that met our needs was perfect. They are fortunate to have a representative such as Serafin on their team.

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

3RD CAR PURCHASE!! This is the 3rd vehicle we purchase at this dealership. The cars are amazing and the prices are great!!! The service is amazing. They work side by side with finance company making everything run so smooth and easy. The staff is always super friendly. The inventory does not disappoint. So many great options to choose from. Recommend 110%!!! Would not buy a car anywhere else!!! Thanks CAC!

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

Got a car from Ryan, easy to deal, great vehicle options. Definitely recommended, 10 out of 10!

This is a great car! I love the features, esp the sport function, which gives you a boost if you need to jump on it. Obviously, some people don't use this feature or don't know what it does. When getting on the freeway, I always use it, then simply turn it off when necessary. I usually get about 34-36 mpg on long trips and around town about 28-32mpg. The one and only complaint I have is that it is too low to the ground and sometimes it's very difficult to get in. If I move the driver's seat back, it makes it easier. I am the original owner of a 2017. The other features i like are the backup camera, electric side view mirrors, speak feature to make calls, the interior is gorgeous, the hatchback. I just really love this car. I have never had a problem with it. If you're looking for a reliable car, this is it!

Had a great experience thanks to Zee. He got us on a test drive quickly and was never pushy. Much appreciated.

Overall, 5 for reliability and value. 1) Surprisingly lots of room for packing my ceramics pottery, throwing wheel, lumber (just have to leave the hatch open and tie things down). Back seat goes down 60/40 split bench gives some options, too. 2) Good gas mileage. 3) I like the display/dashboard and different view options. 4) I did track my mileage, but it's so consistent with the low mileage that I stopped tracking miles/gallon. 5) POWER mode is good for acceleration. Used it for very steep hills and occasionally for merging on freeways. 6) Tire pressure warning light works well, since I had a slow leak that need attention once every couple of weeks. 7) Center armrest has deep, narrow storage and includes a USB port (use it for my music) and another cigarette lighter charger port. Could do better (4): 1) VISIBILITY: the driver side, looking left has a blind spot that is a problem when looking for pedestrians and oncoming vehicles on the left; when looking right there is less of a problem. The cause is section of the car that supports the roof to the body. The steep slope of the metal covers up a lot, as opposed to if the metal were to come down perpendicular to the ground that support piece would be shorter and it would take care of the visibility issue. 2) Cabin space: a) the dashboard seems of take up a lot of space, b) as well as the center, two-tier design that includes the shifter, 2 cup holders, and the storage compartment above; below is a flat, storage area w/ a port for a cigarette lighter type charger. Should've lowered the shifter and cup holders. 3) Water pump - I replaced it, but it should be noted in the service manual for technicians to somehow check that routinely since failure is a major problem. If you're aware of this problem, then be on the alert and let your service tech know about it. 4) Disc brakes - I moved to a place close to the ocean. Needed to resurface the disc and replace the pads because of rust. Someone told me that the Prius is better in urban, city areas. Makes sense. So I shoot down my brakes with water and drive it around every few days. 5) Low front spoiler, so need to be careful curbing and uneven terrain. Overall, I like my Prius 3. Had it for 7 years and like it. Would recommend it more for urban areas especially. Rural areas need to cautious of the terrain and need to be aware of corrosion issues if near the ocean, since the salt will affect the disc brakes (and obviously anything metal).

They responded to my questions right away and followed up with. When did I want to test drive? The vehicle I did change my mind about the car and informed them of my decision so they were just fine. Thank you very much.

No car issues compared to previous cars I’ve had. Traveled from NJ to NYC for at least 9 months using this car. Only issue was getting new tires of how much I was traveling. 155k odo running like it’s brand new. $20 a week on gas. Traveling at least 24 miles 5x a week. Reliable, gas saver and comfortable car.

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

The seats are comfortable. It is a very reliable car. I had a 2012 and I got this one during the pandemic - before everyone went crazy overpaying! I was surprised and happy to discover that mine has a heated steering wheel - there was only 1 available that had 2400 miles (it was used as a loaner). The 1 complaint I have is that it is VERY noisy and you hear the traffic (I drive on a major tollway a lot). I am seriously thinking of getting another car because of this. Apple play is glitchy, but would not do without it. So overall I would recommend it.

I recently purchased a car and had a truly positive experience. From the moment I arrived, I was looked after by Izhar, who was excellent throughout the entire selection process. He took the time to clearly explain the different models and specifications, making sure I understood my options all without any pressure. I really appreciated the honest and patient approach, which made the experience smooth and stress-free. The paperwork was also explained clearly and professionally, so I felt confident and well-informed every step of the way. I would definitely recommend them to anyone looking to buy a car, and I would happily return in the future. Thanks

I have a 2021 Prius AWD with 233,000 km. Not one issue. Starts even at -40 degrees and everything works as it should. No rattles or lose pieces. Just a solid car. I have driven through muddy roads and a foot of snow and the front air dam xxxxxxsnow and keeps going. Who needs an SUV when you’re driving one of these.

Very nice people. I very much appreciate the service and the help throughout the car buying process. Thank you

Unlike prior versions of the Prius, my 2024 Prius is a REAL car. It has plenty of power (196 hp), handles very well, and looks sharp (eliciting many positive comments). I am getting gas mileage between 45 and 55 MPG, with one reading in excess of 60 MPG on the highway at 60 MPH and cruise control on. Downside is that the rear seat may be too small for large adults and the trunk is on the smaller side, but the rear seats fold, so not a problem for most shopping forays. BTW, I am 6'4" tall and have over an inch and one-half headroom. I consider this a great automobile if you don't need an SUV. Good work Toyota!

The experience was outstanding, the salesman answered all of my questions and made the process of purchasing this vehicle a pleasurable experience.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

It’s a great car that has some Power for a little hybrid . The only thing I think can be changed is the charging station on the console needs a better way of keeping the phone charging.

My son and I purchased a used Mazda from Bob Pearson at the Pre-owned building. We made an appointment and communicated with Bob before visiting the store. When we arrived the car was inside the dealership garage area ready for us to inspect out of the cold weather. We then went on one of the more informative test drives I've ever been on. When we returned Bob had the pricing and paperwork ready for us to review in less than 10 minutes. We paid cash, so I knew it would be a little faster than financing but was shocked at how quickly we were in and out of the store. All in, with the test drive, paperwork and detailing the entire process was less than 90 minutes and felt even shorter. Well done St. Charles Toyota and Bob Pearson, thank you!

I drive for Uber, and this is the perfect car for ride-share drivers. I did previously drove an Acura MDX which was more comfortable and luxurious, but at 21 mpg it just didn't make since. The dealer was surprised and asked if I was trading it for the Prius, I assured him I knew what I was doing. Turns out it is the smartest car I have ever owned and for me was a very smart purchase. Do not give it a 2nd thought if you are on the fence. I can get Luggage into the back that surprises people with the amount of space, way more that a sedan with a regular trunk, and the ride is surprisingly comfortable. I am averaging 54 mpg which is just phenomenal. As a bonus the maintenance and tires are way cheaper to maintain and replace too. These are built in Japan and it shows quality wise.