Friendly, professional service that started with Barry when I dropped the car off and continued with Kelli, the service consultant, who kept me updated on progress. This dealership really goes the extra mile to make the task of having your car serviced a pleasant one.
I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
I looked at the Kia Cadenza and the car was comfortable and stylish. However, I did not purchase the car because of limited selection and the dealer would not be able to trade with others,condidered looking elsewhere but ended up with another option. I would highly recommend David McCarthy if you visit this dealership. He is honest, ethical, and great to work with!!
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
Phil has a great wealth of knowledge of Jeeps and was a big help to me in understanding all the different models and options. He was always professional and courteous throughout the process. I needed some time to learn about all the the Jeep options and Phil was patient and gave me the time I needed. You earned the title of ???Your Family Car Salesman???. Thank you Phil!
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
I just bought a Avalon Hybrid car from Acton Toyota and Mr. Ken White was a great person to work with during the entire process. From the initial exploratory phone call, meeting him in person, test-driving the car, sitting down with him to go over different options, to the delivery of the car, Ken was extremely thoughtful, proactive, transparent, and fair. The whole purchasing experience was pleasant and efficient. It is highly likely that I will do business with him again when we replace our Lexus SUV in coming years. I am going to share my personal experience with my friends and recommend Acton Toyota to them for their car buying.
I would like to thank Jack and Wellington for all the assistance with the purchase of my 2016 Toyota Sequoia. I live in RI and my brother has been a customer of Acton Toyota for a long time. I was shopping for a used Toyota due to a hit and run accident that totaled my 2013 4-Runner. My husband and I decided to look at a Sequoia to allow us more room as well as towing capacity. We drove to the dealership on a rainy Tuesday evening and after an hour and 45 minute drive, we arrived at 7:50 (closing time is 8pm). We were not made to feel rushed and were able to check out the 2016 Sequoia and put a deposit down on the vehicle. My brother went in the next day to drive it and thought it was a fantastic vehicle. He has previously owned a Sequoia and was able to attest to the quality and reliability of the vehicle. The vehicle was delivered to us in RI at the Cranston DMV and the overall experience made the loss of my prior Toyota a little less painful. Thank you to Jack and Wellington.
From the moment I walked in the door the service was professional and friendly. I worked with Joe Pellegrini who went above and beyond to find the perfect truck for me. From start to finish he kept in constant contact with me and updated me every day on his progress and selections he had found. No need to shop around because Joe can get it done!
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