My son and I came to this dealership to look at a used car. Hendrik is the quintessential salesman! Very professional yet personable, and low key overall. Just the right combination for us. We were able to take the car to our mechanic 10 minutes away from the dealership. The car passed inspection. Our only hesitations were the problem history of those cars made in that year combined with the price. We left to think about the purchase (and may return to buy the car). But we met Hendrik and would have no qualms about buying the right car from him. We highly recommend Hendrik!
My experience at SFToyota was overall quite positive. The sales person I worked with was Jerel. Unlike some sales people his manner was very easy going and no pressure. I can honestly say the Jerel is the main reason I chose to purchase my car at SFToyota. I am very happy with my new car!
I’d recommend that if you’re looking for any type of vehicle, please see San Francisco Toyota. I’ve purchased two vehicles from this dealership already and always left happy, they’ll even give you a ride and drop off your vehicle to your home and I live 50 miles away.
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I brought my Sequoia in for a routine service since it was over 7 months since my last service. My service advisor was Lyndon De Vera. He pulled up details of my last service, and quickly determined I just needed an oil change and not a tire rotation. During the service they noticed that my drivers side wiper was in need of replacement - something that I'd forgotten about. Lyndon also got me a quote to replace a piece of broken trim.
I took my Toyota Prius for maintenance here and was helped by Octavio Rubio. He was very helpful through my process and directed me to the customer lounge to wait while my car was being worked on. The service people were very friendly here and I will definitely come back here to get maintenance on my car again!
We went to Michael Stead Hilltop Jeep to look at the New Jeep Cherokee. I knew what I wanted. We meant Dave Holt , Internet Manager. He took the time to try and find me the Cherokee I wanted, however we could not locate one. Dave suggested we order the Jeep Trailhawk just the way we wanted it. So we did. He keep in contact with us each week to let us know how the build was coming along. Today we picked up our New Jeep Trailhawk. It was better than I thought it would be. Dave took the time to explain all the features. I just love my New Cherokee and would buy my next car from Dave Holt. If you want a fair deal and great service go see Dave Holt at Michael Stead Hilltop Jeep
Their service department is awesome. Which is a good thing since Ford cars are not the best quality. Things keeping breaking or wearing out on our 2013 Ford Explorer that I would not expect, or I have not seen in other cars. If you buy a ford make sure to buy the extended warranty or else it will cost you more in the long run.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there
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