Used vehicles for sale near Dracut, MA

Cody from the service department was great. We had a lot of car issues that were expensive and he connected us with sales to talk through selling options, and helped us when we eventually decided to go through with the repairs. He was communicative and answered all our questions. Thank you!

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

This is hands down the best dealership in Massachusetts. The staff is very friendly, Knowledgable, and attentive to your needs. Every time I go there I feel confident my concerns are taken seriously and promptly taken care off. Nick is an amazing person and goes above and beyond to satisfy his clients. I recommend Kelly INFINITI to all my friends!

Abe was amazing right off the bat. He had the van ready for me to test drive after communicating via email and coordinating a schedule around my little ones needs. We weighed options on models, colors, etc, and made my trade in experience easy peasy.

Went in for an early morning oil change and was on the road as promised by 8:30! Thank you Bobby Webb, I'll be seeing you all at my next scheduled service!

This is our fourth and couldn't think of riding in anything other. Have spent ZERO on anything other than normal maintenance. Oil change, Tires, Battery. Love HONDA!

I had an inspection scheduled for Saturday the 10th at 8:30 and Drew scheduled it for me with ease and once I arrived I found out I didn't need to worry about using a coupon offered by Nissan corporate through the ap but then found out because I was leasing from this dealership that it was covered and was one less thing to worry about. As I was wrapping up with the young man working the counter he reminded me, there's a strong chance an inspection this time next year may not be an area of concern as for those unaware New Hampshire is doing way with mandatory inspections, however he was quick to remind me the dealership is always here for concerns about my vehicle and it didn't come off as a sales pitch but a friendly heads up. The whole transaction made my day go a lot smoother and I even booked our other car for an inspection as a result.

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

We were pleased with the service on our Chevrolet Equinox vehicle. The staff in the Colonial Chevrolet service department are very professional, knowledgeable, and friendly.

We have been going to Colonial Chevrolet for 12 years, and it is always a pleasure to do business with them. We spoke with John Woodland again, and he had us meet with Hailey George. She was Phenomenal!! She took her time, and along with Vin and Parrish they got us into an Equinox that fits our financial status as well as our physical needs. This type of business is the reason we keep coming back to Colonial Chevrolet of Acton!! George & Brenda

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!

Well, just purchased van and like the handling and cargo space . I use it mainly a a company work van. It is used both for work and recreational.

I am writing to say that I appreciated so much the helpful and friendly Jon Roman at NuCar Lowell. I am always looking to note wonderful service and high integrity from sale people. I leased a Chevy Equinox on Saturday, Feb 8. When I picked up the car I had a lot of questions and needed assistance. Jon was wonderful, and I wanted to be sure to thank and assure him that I will be recommending him when asked. "where should I go to buy/lease, who would you recommend?" 5 Stars for my buddy Jon!

Another buyer beat me to the car but I was very impressed by the professionalism, information and great communication provided by this dealership!

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.

It was a great experience!!! They were very helpful to me going through the whole process of buying my truck!!!!! I would recommend them to all my friends!!!!!

Chris T. was amazing to work with. My husband and I recently bought a car from automax and we can not say enough great things about Chris. From his knowledge of cars to his easy going personality he was fantastic to work with. Chris made buying a car an enjoyable process from start to finish. Highly recommend Chris for your future purchases.

The Service Manager Bob helped me through the entire process of troubleshooting and repairing my steering problems. The steering column knuckle was frozen and had to be replaced. I am pleased with my overall experience and the results of my visits to Colonial Ford .

my experience here was great. my sales person Matt Waters could not have been better. He made the entire experience efficient. The finance team was ok even though I had to go back in to sign the paperwork but it was still a great experience overall. I love my MDX.

Really good mechanics did much prep work, And Bill Murphy got me the monthly payments I was looking for. The owner introduced himself which I thought was nice. And all other stayed after hours to make sure all the paperwork was completed.

Great Dealership! Would purchase at this dealership again. Great Service Department. Very Fast and very easy to get an appointment. Will Recommend This Dealship To everyone.

Very pleased with the service and the scheduling, I have been tight on time and the scheduler fit me right in, supper job. Thankyou.