Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Great customer service and experience starts with those delivering it. The gentlemen at this dealership were professional, upfront, and motivated to deliver a quality product that was affordable. This was not the typical car buying experience. We will continue in the future buying vehicles from Prestige Motors.
I worked with Austin Roche from start to finish. He was a pleasure to work with. He listened, quickly understood my needs and went to work on meeting them. I went through USAA to find the car I wanted and secure financing before stepping foot in a dealership. I wanted the process to be efficient and straight forward. Austin was able to help me put together a deal for trade-in and purchase that was everything I wanted. The Kuhn advantage of tinted windows, VIN window etching, protective coating and more was value added. I would definitely buy from Austin again.
from greeting in lot to close of deal...just terrific!!
by marilynbl1 from DealerRater.com
December 5, 2018
From the moment Adam met us in the lot, the experience was a learning one. He is so knowledgable about the product I was interested in and he listened to what I wanted. He brought two cars up for comparison, knew the difference about each one, and there was no "dazzle-dazzle"! Extremely honest and forthright with his answers.
This is a honest hardworking family owned business and the quality and pricing of cars they deliver are top notch!
I called CarPros late on a Saturday evening after leaving a very disappointing appointment at a local dealership. Although it was after hours and they were closed the owner of CarPros told me he would stay so I could see the VW I had seen advertised online. This was exceptional customer service and instantly made me feel valued.
The first thank that I noticed was that the quality of the cars here were exceptional! Clean and all of them well serviced. Pictures did not even do the VW CC justice and I found the car the cleanest and by far the best quality of all the VW's I had seen at other places. It is obvious the owner is very selective about the cars he buys and sells.
The owner and his wife and son entertained several followup calls from me asking questions and even made an appointment for my mechanic friend to see the car on a day they were closed.
When I had expressed concern over the brakes during a test drive the owner assured me he would have them checked out and serviced again and he did what he said he would and even texted me a photo of the car up on the lift getting checked out.
The entire process made me feel so assured and confident that I was working with honest and caring people.
I am now a proud and very happy owner of a 2014 VW CC! Thank you CarPros!!!
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