Used Volkswagen for Sale in Alcoa, TN

The most amazing experience ever! Donna and her crew took exceptional care of us and we couldn't be happier! Awesome Awesome Experience!! Come to the Alcoa location it is top of the line!! Don't waste your time at the Kingston Pike location - You will be disappointed - Come to Alcoa they are the real deal!!!!

This car for my first car has met all my needs. Gets me from point “a to point b”. Fast, beautiful, and simple. Theres also lots of room

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.

I recently purchased this 2016 vehicle pre-owned from Trend Motors in Denville, NJ. After two weeks, I am very happy with it. It is sporty, feels well crafted and has good tech for me including GPS, back-up camera, Apple Car Play, heated seats and a sun roof. The ride is zippy in the 1.8 liter Turbo which I have. It also has a sport mode with more aggressive shifting as well as a manual shifting mode. I would definitely get another VW tho as I am nearly 6 feet, I might get the bigger Passat. However, I do recommend giving this car a test drive and based on two weeks driving, I would say purchase this car. My dealer was pretty good.

Bridget took care of my daughter Kimberly who is 19 and a single mom. Her and Big Will treated her like she was their daughter and got her in a very dependable vehicle with very low payments. I met the both of them and the finance guy along with the dealership manager. Very nice people. None of them were in a rush to move on to the next sell. If you're looking for a vehicle definitely go see these guys in Alcoa right next to the Walmart.

parents don't have email. They love the car just have knee problems and getting into a small car was hard. It has many extras they love.

Great group of people to deal extremely helpful and when I have my car serviced the they do not try to push unneeded services on me, they get done what I need and answer any questions I have and send me on my way. Highly recommend service department !

Being a 2.5L, I-5 engine, it is powerful. The interior is quite nice. Heated seats, defrosting side mirrors, navigation system, moon roof, and steering wheel controls are excellent. I'm used to Honda Civic sized cars, but this car is not too much more bigger than those. It still has plenty of interior room along with an arm rest/cup holder combo in the back. The trunk is extremely roomy too. My only complaints with it are that the cruise controls are on the signal light switch, there is only one trip meter (instead of A and B trips), and the windshield wiper blades cannot be pulled up off the windshield in preparation of snow. Had it only for a few weeks, but I love it. Stylish, powerful, and the extras are worth it. Also, the analog clock amuses every now and then. Totally unnecessary but it makes it stylish.

I purchased a 2009 Lincoln MKX on May 6. We drove from Gray area to Knoxville 2x before we made our puchase. Both times we were able to look inside all vehicles, drive anything we were interested in, no pressure, very relaxing and pleasant experience. I drove my MKX home after a 30 minute process, with a full tank of gas, and lots of friendly smiles. The 30 day warranty applied to the MKX. 2 weeks later, the TPU case leaked terribly. Called and talked to claims, took the car to auto shop, got it repaired, and I myself have NEVER had such a great and easy car buying experience as I have at Doug Justus. A huge thanks to Hunter, Joseph, Jeff and the team for everything. Rick and Carolyn Hicks

Besides the common steering wheel noise ...car has been wonderful since 35,000 and zero issues I’m now at 90,000 and think it’s time to upgrade.

doug justus crew emailed me back regarding a land rover i was very interested in. I called them. Unfortunality it was no longer available. They were very honest and answered all my questions. They were not pushy like most salesman and took the time to answer all my questions i was concerned about on other cars they had. I will make another trip there to see more of what they have available. They have very nice and clean cars and trucks. I like dealing with them. And very friendly customer service also.

based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!

My husband and I LOVE Doug Justus. The sales people don't hassle you into something you don't want. The buying process is a breeze. We have bought our last 3 vehicles there in the last 7 years and will always go to them first. We worked with Nate and Joseph who made the whole thing as exciting for us as getting a new vehicle should be. 11/10, will shop again.

The vehicle is great, some damage done to the exterior that wasn’t reported and the sunroof sunshade doesn’t retract (expensive to fix at a dealership) the car came with a broken tire rod so it drove funny at first. After getting the new tire it drove like a dream.

This car met all my needs , reliable, stylish and efficient . I love all the features and technology this Vehicle Is equipped with And space it provides.

I purchased this vehicle brand new online 6 states away, flew there and drove it back home, I have 2 200 miles on it, so far, it is a real pleasure to drive, acceleration is very good, torque is amazing, gas mileage up in the 30's on hwy, or better depending on driving, 740 miles on one tank easy. It is a very smooth and quiet ride, the soundproofing is very good, cool factor is that you dont see too many on the road, it feels like it is glued on the pavement, corners like a dream for 2 tons +, truly, what a car! Now for potential buyers understand that you are purchasing an older vehicle, check windshields with fingernails for scratches from storage, I guess (had to replace mine $800) before buying as it will not be covered by warranty. The parts have to be ordered , often from Germany, because it is a somewhat rare car, to consider if you break down have to wait for parts and only have 1 car. Other problem I've encountered is dealership lack of knowledge about the Touareg at least at VW Milwaukee North, where they wont honor the factory warranty I was told it was expired! Make sure to use your vin # when ordering parts . I have no regrets so far, just a few minor glitches to take care of but way worth it, I hope I'll get years and miles of enjoyment.

Stylish and responsive. The car was in line with pricing and comfort Just right for my liking . I owned several different VW products and my new Passat is the best 1 so far

Broke down enroute to Ontario late Friday afternoon and towed 100 miles to Beaty Chev. Service was closed but sales were still there. Josh Griffin, Sales Manager and their receptionist went out of their way to accommodate us to arrange for service to be done Saturday morning as well as help us find a motel for the night. They also drove us to the motel and picked us up the next morning. Service manager, Ronnie arranged to have his mechanic check it out and discovered an air lock in the fuel line. We found it hard to believe that both service and sales could be so accommodating. Our only wish is that we could purchase our next vehicle from them. We would highly recommend anyone using this dealership as they were honest and as helpful as we have ever experienced. Once again thank you Beaty Chevrolet. Ed and June Richardson, Hanover, Ontario, Canada

This car was my daily driver, absolutely loved it, very dependable even in -10 deg. Weather. Very easy to keep clean, and maintenance is every 10,000 miles. So you'll save on oil change expenses..

I bought a used 2017 VW Touraeg when looking at several SUV's in the price range...the VW has more standard features than any other car in that $27k - $35k price range. Plus the car is so heavy but handles like a little compact car...I owned a 2011 Chevy Suburban and it is every bit as heavy but nimble as the 2006 Pontiac Torrent I owned too.

I had the previous model. I loved it soo much soo i made a decision after I tested about 12 different SUV and pick up trucks to go back to VW. First the turbocharged disel engine is amazing. Very powerful and great with fuel economy. Big tank /25 gallons. Overall I get 22 miles per gallon city and 30 highway. Very comfortable ride. I am 6.4,300 pounds. Plenty of leg room, front and back. Heating and cooling seating is awesome. The car has all the safety equipment. I can’t say one bad thing about this car. I just wish i had the apple carplay.

A decent car, but the last gen Honda civic an more sop the new civic is a much better option. The front seat is a true crucifix it is narrow and placed to the center of the car NOT the center of the space allocated. It could e 4 inches wider and that much more comfortable and fit in the space allowed. this forces the drivers calf against the protruding center console. The cup holders are too far back as it the shifter. and lets face it , the car has an automatic put the shifter on the dash! save the room. the auto is awful! the manual shift is okay but a good cvt would be better with the turbo. The motor whines in a not interesting way.

Second GTI I have had the pleasure of owning. Great all around car. Performance when you need/want it and having 2 kids I have never had a space issue, even when hauling my kayaks or bikes.

I have bought 4 cars from Euroasiancars. All of them have been wonderful. Other than general maintenance, you will not have any issues at all. The best part about purchasing a vehicle from here is they make you feel like family. It is always pressure free and they will work with you in anyway possible. These qualities and so much more have made me a continued customer of 8 years. As long as they are in business, I will keep coming back. Bottom line, if you're needing a car, give these guys a chance. You won't regret it.

This is really my wife's car and I just simply steal it from her whenever I want because I love driving it (own a SportWagen myself). In the 7 years we've owned the GTi it has been a pleasure to own and drive, my wife is so attached to it that she refuses to buy any other new/used car. Over the years its needed a few small things fixed but I still think its one of the most reliable vehicles we've owned (and we owned a lot of them). Its needed a cooling fan which cost us 100 bux about 3 years ago, recently rear rotor shields started to rattle - fixed them for about 2 dollars and some of my time in the driveway (mechanic for trade). Spoiler LED light went out which was covered by the warranty. I do all our maintenance thus it gets 3-5k mile Motul synthetic oil changes, cam follower changes every 30k miles, 40k DSG service. I've updated the PCV system, replaced the timing belt and variable cam timing- chain recently and did 1st carbon cleaning at 100k miles. One set of coil packs and 1 rear wheel bearing - caused a ABS light to come on. I don't think you can find a better car in its price range or category which gives anyone as big of a smile on their face as this GTi. It handles like a dream with good set of Pilot Super Sport and upgraded sway bar. Car gets regularly cleaned/waxed and even after 10 years it looks spectacular. We can afford to own vehicles many times its original price tag, but why ? This car has been a such hoot, we actually own two MKV VWs because this one has impressed me so much !

Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion. I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.

I've had this car for 7 years I've rebuilt this car three times. Carbon buildup on the intake manifolds. Timing chain problems from Volkswagen USA. The car itself has been sturdy and held together Electronics even controls and buttons have lasted through more than I suspected. However the 2.0 engine is a got to go feature! It is not the engine that you would desire in a car of this luxury designed. It needed a little bit more beef setup and look for the 4 wheel drive V6. It does become a money pit after about a hundred and twenty thousand miles. With that being said get one with a good deal put a new motor new transmission in it and it'll go another hundred and twenty thousand miles easy. Three motors in mine sitting at 200,000 miles and about $20,000 more dollars but nothing can take it down now. Like an ol chevy hot rod its become to me.

I had a pleasant experience with Grayson Mini Store yesterday. Our Salesman, Cameron Henson was one of the best I have ever dealt with. Very professional, knowledgeable of mini cars and very polite to us. Went the extra step to find information we wanted and was helpful in every way. We learned he had only been with Grayson two weeks. We say keep him....a real asset to your dealership. The world needs more young professionals like him! He also followed up with a call regarding a service call this morning as he said he would. A very nice young man!

Everything I needed, with a little extra. Great in town and highway, comfortable with plenty adjustables for everyone, even the back seat! Dual climate control is one of those little extras which turned out to be awesome. Just love driving this car!

Jeremy and wife very kind. I purchased my dream car I have wanted since 1996, never thought I would get one with such low miles, and so well cared for...Thanks ..highly recommend

This acr met all of my needs. It has plenty of legroom in the front and back side. It has Bluetooth.I really like the looks of this car

MY EXPERIENCE DESERVES 100 STARS!!! AS A FIRST TIME CAR BUYER THEY MADE THE BUYING PROCESS SUPER EASY. THEY GAVE ME A WARM WELCOME AT THE DOOR, THIS TEAMS SET BAR IS EXTREMELY HIGH FOR THEIR COMPETITORS, TO ALL THAT CAN READ THIS ARMENIA MOTORS IS THE PLACE TO GO!!! I DID A LOT OF WALKING BEFORE I CAME HERE AND I WISH I HAD CAME HERE FIRST IT WOULD SAVE ME TIME. NO ONE WILL PRESSURE TO BUY LIKE MOST DEALERS JUST ASK A QUESTION FREELY. THIS IS YOUR ONE STOP SHOP!!! THANK YOU ARMENIA MOTORS FOR MAKING ME PART OF YOUR FAMILY!!!! Thanks Jay

One of the most reliable and cost efficient cars I've ever owned. Great on gas, comfortable and nicely equipped. Still turns heads at 5 years old!