Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend.
I needed to reset my mbrace and Kym Phillips worked with Matthew and had the problem solved in one day. This has been an issue for over a month, but my highest compliment goes to the outstanding kind Customer Service I get each time from Kym. She is the friendliest rep I ever worked with. I am happy with the whole encounter every time. Job well done Kym. See you next time.
This was one of the smoothest car deals that we have ever experienced. It was all do to the excellent service we received from the salesman Kareem who made sure we got a good deal on our tradein. Thanks Kareem hope you are around for our next car purchase.
Once again Kareem's customer service was awesome from the beginning to the end of the buying process. Never pushy & always listen to your needs. Purchased a Charger in 2015 & now a Lexus....Thanks Kareem!! I said I'd be back & it was all because of You....Kareem
Bought a new VW Atlas and loving it! Sales manager, Dustin, and Susan were very helpful and taught me everything I needed to know. Gave me first 3 oil changes without asking... Called next day to see if I had any other questions/concerns. Very good experience for my first new car! I will be back for service/sales in the future!
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
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